Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. If you missed episode 153, check it out here: Learning Drives Sales Effectiveness with Paul Fifield?.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

Sales Hacker

JULY 3, 2018

We’ve been compiling this sales automation tools list for a while, trying to figure out the best way to get the information out there. There are a number of existing resources available on sales automation, but they don’t offer use cases and examples of how to put the tools to action. What Is Sales Automation?

Scale 66

Scale Outsourcing Services Sales Recruiting Outsourced Development 66

Sales Hacker

JANUARY 28, 2020

This week on the Sales Hacker podcast, we speak with Ellie Tamari , the VP of North American Sales at Namogoo. Today we are incredibly excited to have a recent friend, member of the Boston chapter of the Revenue Collective, and female sales leader that came to the role somewhat later in life — Ellie Tamari. What You’ll Learn.

Sales Hiring 67

Sales Hiring Scale Sales Recruiting Management 67

Intercom, Inc.

FEBRUARY 28, 2018

A big part of why we are seeing this growth is that our customers have found that when they use Intercom to engage their website visitors, conversion rates and sales increase by more than 80%! We are laser focused on driving breakthrough innovations which help our customers grow their businesses efficiently. Interested?

Scale 195

Scale Sales Hiring CTO Engineering 195

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 157

Scale Payment Services Payment Methods Scaling 157

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 121

Scale Payment Services Payment Methods Sales Hiring 121

Sales Hacker

AUGUST 11, 2020

This week on the Sales Hacker podcast, we speak with Wes Ulysse , Head of Sales, North America at Red Points, a SaaS company that’s leveraging AI and machine learning to protect brands’ online intellectual property. Wes started his professional career as an accountant for the New York City Ballet.

Sales Hiring 118

Sales Hiring Scale Artificial Intelligence Sales Recruiting 118

SmartKarrot

NOVEMBER 19, 2020

Role: Customer Success Director, North America Location: Newton, MA, US Organization: CyberArk As a Customer Success Director, you will be responsible to accelerate time to value and drive higher product adoption by aligning customer goals to education, adoption roadmaps, and regular engagement with the customer.

Customer Success 10

Customer Success Sales Recruiting Consulting Machine Learning 10

Sales Hacker

SEPTEMBER 24, 2018

What if sales reps can really harness the full potential of the pricy software tools we thought would turn us into sales superstars? Goodbye missed quotas; hello sales engagement!). When science and sales meet, sparks fly. RELATED: What is Sales Engagement? Sales Engagement: A Billion Dollar Market.

Scale 81

Scale Sales Recruiting Engagement Artificial Intelligence 81

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Thanks to their excellent growth platform, businesses have been able to transform how they attract, engage, and delight customers for many years. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Veeva is a cloud-based CRM and content management solution built specifically for the pharma and life sciences industry.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

Neil Patel

OCTOBER 12, 2020

By using artificial intelligence like voice recognition and natural language processing (NLP) to understand requests and machine learning to collect data, identify patterns, and “learn” user preferences. No complaining, recruiting, or training required. Or 54% more traffic and engagement ?

AI Search 136

AI Search Artificial Intelligence AI Social Media 136

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Thanks to their excellent growth platform, businesses have been able to transform how they attract, engage, and delight customers for many years. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

MAY 14, 2019

If it’s not engaging and super easy they aren’t going to use it. Helping businesses be responsive and transparent and empowering to their customers over different channels to engage with their users. Like anything sales, now we do sales tools too, to marketing, all these other things. Mikkel : So we recruit.

Cloud 199

Cloud Sales Recruiting Scale AWS 199

User Pilot

FEBRUARY 13, 2024

Some SaaS businesses with a global audience try to recruit support agents from different countries to increase support availability at odd hours, but nothing beats a self-service portal that users know they can visit as desired. AI chatbots : AI chatbots use NLP and machine learning to stimulate conversations with a human support agent.

Marketplace as a Service 52

Marketplace as a Service Software AI Search SaaS 52

Intercom, Inc.

JULY 19, 2021

In fact, when we engaged Forrester Consulting, an independent research firm, in April 2021 to explore how channel preferences are changing, they found that preference for messaging-based support has significantly grown since the beginning of the pandemic. Teams that benefit: Sales, marketing.

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

SaaStr

MARCH 1, 2019

What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales? What time frame from SAL to closed lead suggests product market fit?

Scale 120

Scale SMB Sales Recruiting Sales Hiring 120

Sales Hacker

MAY 31, 2018

The business case for sales development is built on flawless logic and verified by market data. The more time your closers spend taking moonshots, the less sales they actually make. That’s why the fastest growing B2B brands on the planet also run the largest and most sophisticated sales development teams in their class.

Sales Recruiting 48

Sales Recruiting Development Social Media Sales 48

Sales Hacker

DECEMBER 8, 2017

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. Top 2018 Sales Trends & Predictions – Strategic Headlines.

Scale 97

Scale Technical Review Outsourcing Services Sales Hiring 97

SaaStr

SEPTEMBER 13, 2020

They started in the point of sale market, and then as the company scaled, they rolled out new value props and modules for payroll, or Toast capital, or ways to manage your employee base. This is really founder-led sales. Byron gave a great example with Toast, one of my favorite portfolio companies. That’s your CAC.

Sales Hiring 166

Sales Hiring Scale Payments Cloud 166

SaaStr

AUGUST 13, 2019

You may actually need to build a sales team that can serve up market. If you’re a sales force, if you’re a Workday, you sell to the C-Suite and you figure out who you have to go after within the C-Suite, and that works. The enterprise sales playbook that I had used in other companies just did not work at Dropbox.

Scale 158

Scale Sales Hiring SaaS Sales Recruiting 158

SmartKarrot

JANUARY 18, 2022

Found by Manohar Chapalamadugu in 2013, Agile CRM is an Indian SaaS company known for its sales and marketing solutions designed for SMBs. The company aims at providing a single platform for automated marketing, sales, and other services. Agile CRM offers lead generation, contact management, and integrated telephony services.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

JANUARY 3, 2020

What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales? How does Tom think about constructing comp plans the right way today?

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

ChurnZero

JANUARY 13, 2023

As more mundane tasks are automated by machine learning and AI, people have increasingly more time to devote to developing relationships with customers. apply natural language processing (NLP), artificial intelligence and machine learning (AI/ML) to mine signals hiding in plain sight. Joel Passen , co-founder, Sturdy.

Trends 98

Trends Customer Success Sales Hiring Scale 98

SaaStr

AUGUST 20, 2019

We were signing up hundreds of new paying customers every month with five sales reps. You needed to understand how do we keep the bad actors out and use machine learning to prevent spammers and phishers from taking advantage of our system. How did you take away from the business and actually spend time recruiting?

Scale 137

Scale Acquisition Scaling Sales Hiring 137