Fri.Jun 07, 2019

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6 Payment Acceptance Obstacles SaaS Companies Face and How to Avoid Them

SaaStr

By: Rob Nathan, EVP, Integrated Solutions at CardConnect. With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39% annually, the SaaS industry couldn’t be more competitive. Despite the hyper competition, many SaaS providers take their organization’s payment processing experience for granted.

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Capitalize in the VOID – Why Salespeople Fail

OpenView Labs

Editor’s Note: This article first appeared on RPG’s blog here. . Why are so many salespeople struggling? I have answered this several times, each time, a little different. Here is a consolidated response based on those answers…. “If the rate of change on the outside exceeds the rate of change on the inside, the end is near.” – Jack Welch.

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What’s Next for Esports Startups

Andreessen Horowitz

Stadiums packed to capacity filled with screaming fans. Global audiences in the hundreds of millions. A multibillion-dollar economy. College scholarships for the top players. Talent agents. Professional teams with dedicated scouts. Beloved celebrities. Doping scandals.

Startup 62
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Rebuilding Intercom’s homepage with a new CMS

Intercom, Inc.

Last week, we launched the new Intercom.com and shared the process and thought behind our new design. In addition to the new brand direction, we also made many changes on the development side, which I detailed in this Twitter thread. I was the tech lead on this project, on Team Web! Our new marketing site has lots of goodies from the development side of things that I'm excited to talk about.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Would Salesforce and Adobe ever merge?

SaaStr

It would be tough today. Both are worth about the same — $130b, plus or minus. Mergers of equals sometimes work, but generally when it’s a huge bet that either 1+1=3, or more often, that for both, the world is changing so quickly, they need to bulk-up together. If Adobe was worth 3x or more than Salesforce, it might make sense. Adobe’s Marketing Cloud is enterprise-enough and adjacent-enough, for a combo sort of kind of to make sense.

Cloud 126

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Have you ever bought something you really didn’t want or need because you were pushed by a sales person?

SaaStr

The “trick”, such as it is, in SaaS is add-ons. It’s pretty tough to get a business buyer to buy a product they don’t need. But … in most enterprise deals, the buyer budgets another 20%-40%+ for add-ons : Professional services. Most BigCos budget another 20% to help deploy and administer the software they buy. Additional products. Most BigCos assume they need to add say 10 more products to a Salesforce deployment to make it do what they want.

Sales 114
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New switches, Wi-Fi gear to advance Arista’s campus architecture

IT World

Campus leaf switches and a Wi-Fi 6 access point will be available this fall to flesh out Arista’s grand plan for more efficient campus networks called Cognitive Campus.

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7 Foolproof Tactics to Grow Your Instagram Followers

SaaS Metrics

Instagram has developed from a photo-sharing app into one of the most beloved social media platforms in the world. More than 500 million people (and counting) are logging in on the network every day. Some of them are there to see what’s new with their favorite celebrities or spy on their ex’s new life. But, the majority uses the app to check out prices and buy new staff.

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New switches, Wi-Fi gear to advance Arista’s campus architecture

IT World

Arista is rolling out more products and services in its continued assault on both the campus network and enterprise hybrid-cloud environments. In particular, the company is readying a new family of what it describes as its first purpose-built campus leaf switches as well as a Wi-Fi 6 (802.11ax) access point that fit into its overall grand plan called Cognitive Campus, with which the company says customers can more easily automate deployment, configuration, troubleshooting and deploying security.

Cloud 49
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Check Out 190 of the Top VCs Attending SaaStr Europa Next Week!!

SaaStr

We’ve hit venue capacity of 2,500 for SaaStrEuropa 2019 next week in the Left Bank in Paris, 12-13 June! As cancellations come up, we will release a handful of final tickets, so if you want one, check SaaStrEuropa.com and either grab one if there is one available, or sign up for the waitlist if not. We’ve got 200+ VCs attending, which is awesome!

Banking 38
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Powerful Tricks Every Salesperson Should Steal from Marketers

Sales Hacker

The post Powerful Tricks Every Salesperson Should Steal from Marketers appeared first on Sales Hacker.

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Saastr Podcasts for the Week with Gong and Brex — June 7, 2019

SaaStr

Ep. 239: Amit Bendov is the Founder and CEO @ Gong.io, the startup that provides you with powerful visibility into your customer conversations with conversation intelligence. To date, Amit has raised $68m in funding for Gong from the likes of Norwest, Battery Ventures, Cisco Investments, and Wing Venture Capital, just to name a few. As for Amit, prior to founding Gong, Amit was the CEO @ SiSense BI software that enables business users to connect to multiple databases of any size.

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Discovery Call Disaster: 7 Deadly Mistakes to Avoid at All Costs

Sales Hacker

Say what you will, but from where I sit, running effective discovery calls is THE most important part of the sales process. Two reasons… First, the discovery call can make or break your relationship with a new prospect. Get it right, and you could have a customer for life. Get it wrong, and… well… you could be done before you start. Second, it’s important to sharpen your sword through constant practice and refinement.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.