Intercom, Inc.

AUGUST 3, 2020

At Intercom, we’ve been truly inspired by our customers during these trying times and how they’re helping people in need. One shining example is Code for America. Here’s their story. As global unemployment rates continue to grow, people are looking to government for guidance, reassurance, and financial assistance. In the US, individuals who have recently lost their job or whose income has been impacted can apply for government benefits.

Government 211

Government Banking Development Scaling 211

Adhere Creative

AUGUST 3, 2020

There is no denying that websites and social media accounts are now the digital storefronts of a business. Based on this, you should be treating these assets like they’re the most important touch point. Social platforms are no longer used to just share moments and stay connected with friends and family. Now, their use has expanded to a space to discover and connect with artists, content creators, organizations, companies, service providers, and brands.

Social Media 105

Social Media Branding Business 105

The SaaS CFO

AUGUST 3, 2020

The SaaS revenue cycle all starts with bookings. But what is a booking? And how does a booking differ from invoicing and revenue? SaaS is full of metrics, but in this case, we are mixing SaaS and accounting terminology to make things even more confusing. In this post, I will explain the differences among a […]. The post Bookings vs Invoicing vs Revenue | The SaaS Revenue Cycle Explained appeared first on The SaaS CFO.

Payment Features 91

Payment Features Revenue SaaS Metrics 91

Sales Hacker

AUGUST 3, 2020

It would be foolish to tell you that every CRO and CFO I talk to agrees with me in saying that SDRs are a no-brainer investment. In fact, it’s typically the opposite. Most companies are intrigued by the potential of SDRs, but cautious when investing the necessary resources to build a proper team. Setting up an SDR team is, after all, more expensive than an AE team.

Sales Recruiting 91

Sales Recruiting Sales Hiring Investment Technical Review 91

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While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

OpenView Labs

AUGUST 3, 2020

Editor’s note: This article is part four of a four-part series that covers the most crucial product marketing activities for an early-stage startup. Find the first part here. As a new sales team starts going through training, we often hear them ask, “Where are our leads?!” And all heads typically turn toward a marketing leader or marketing team. Although your marketing team or leader drives a lot of these programs, there are a few key roles that product marketing plays in this phase.

Product Marketing 71

Product Marketing Startup Scale Marketing 71

Nimble - Sales

AUGUST 3, 2020

The coronavirus outbreak is as financially unprecedented as it is medically. There has never before been a period where almost all companies have to collectively check their liquidity and gauge the short-term future in such a critical way. Inevitably, the pandemic has severely disrupted the trade and revenue of several businesses across the world. The […].

Management 52

Management Business Revenue 52

SmartKarrot

AUGUST 3, 2020

Role: Customer Success Manager Location: Seattle, WA, US Organization: Textio In this role, you’ll work closely with the customer success engineering team to measure progress and track and improve customer’s usage. You will lead Textio deployment with customers and lead renewal and expansion conversations on your accounts. You will actively prospect your partner organizations and be the champion of Textio with the hiring teams and leaders you work with.

Customer Success 10

Customer Success Sales Hiring Payment Features Finance 10

SmartKarrot

AUGUST 3, 2020

Source. Most of the time, when your product development team is too involved in creating the software, they tend to lose sight of its overall usability. They get involved in building the product so much that they often misjudge how it would appear to a first time user. Launching a product could be a daunting task if you are not aware of the users’ feedback.

Branding 10

Branding Market Segmentation Social Media SMB 10