Fri.Jun 19, 2020

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10+ Simple Tips To Help Any Account Executive Close More

SaaStr

Q: How can I boost my sales if I am in B2B sales? My top tips for AEs: Grab your CEO and bring her into bigger deals. Ask your CEO to join you on a few sales calls a month. Deals will close at a higher rate if the CEO joins. Customers love to talk to the CEO. Even the CEO of a 4 person startup. Slow it down and hyper-personalize your emails and communication.

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Return to the workplace strategy: How to still hit your 2020 sales plans

Predictable Revenue

It’s uncertain how long it will really take to get back into the workplace at this stage, the truth is that we have another disruption to face on the horizon. Sales leaders will need to ask themselves how they’re going to approach the return to the office in a way that’s safe and efficient. The post Return to the workplace strategy: How to still hit your 2020 sales plans appeared first on Predictable Revenue.

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SaaStr Podcast #343 with Point Nine Capital Managing Partner Christoph Janz

SaaStr

Ep. 343: On today’s episode, Christoph shares his five tips for fundraising during a pandemic. Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. Christoph co-founded Point Nine Capital in 2011. Before that, he co-founded two Internet startups (DealPilot.com in 1997 and Pageflakes in 2005).

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3 Steps to Transform Your Mindset and Overcome Any Challenge

Sales Hacker

Mindset is the driving force behind sales performance, and as sales professionals, we all have to be pretty mentally tough. But mindset matters even more during a crisis like COVID-19. If you find yourself anxious and stressed , you’re not alone. But remember, you’re no stranger to challenge. You’ve had targets assigned that seemed unachievable. You’ve had game-changing deals fall through.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Q&A: Understand the Growth and Retention Metrics of SaaS Companies from Recent Surveys and M&A Activity

ChurnZero

It is no secret that customer churn hits recurring revenue businesses hard, but what’s its real impact on their long-term health and valuation? To answer that and more, we invited SaaS Capital’s Managing Director, Rob Belcher, and Software Equity Group’s Managing Director, Allen Cinzori, to join us for a webinar. During the webinar, we discussed: How customer retention impacts the valuation of your company.

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Customer Experience Design: Why Small Business Owners Shouldn’t Miss It Out

Nimble - Sales

Today’s thriving business environment has spawned a new breed of more capricious consumers who have no time to be loyal. Gone are the good old days where third-generation customers would still drive a Ford simply because they found their grandparents tied to this particular brand. Worse still, the proliferation of different data-oriented technologies has given […].

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“The Journey”: Optimizing Client Experience from Cold-Call to Renewal

Sales Hacker

The post “The Journey”: Optimizing Client Experience from Cold-Call to Renewal appeared first on Sales Hacker.

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SaaStr Podcast #344 with SaaStr Founder Jason Lemkin: “16 Tips To Increase The Odds You Get Funded”

SaaStr

Ep. 344: Given that so many VC pitches are over Zoom now, we thought it would be worth sharing the things it’s easy to get wrong when pitching investors. Pitching VCs is like anything. You’ll get better at it over time. Later, you’ll even get great at it. Once you know how it works, it’s not even that hard to knock it out of the park. But until then, so many founders make unforced errors.

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Jun 19 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Continental U.S. or San Ramon, CA, US. Organization: Five9 This position reports to the Sr. Director of Enterprise Account Management. The Customer Success Manager is responsible for developing long-term relationships with the portfolio of assigned customers and connecting with key business executives and stakeholders.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How to Make Your Product Experience 5-Star

User Pilot

As more and more SaaS companies wake up to the fact that we live in a product-led era, improving product experience is becoming a top priority. Nowadays, SaaS companies need to let their products do the talking. That means providing the best possible product experience. That’s what keeps customers coming back for more. In fact, product experience is arguably the single biggest factor when it comes to increasing retention.

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How Customer Education Is Rapidly Changing Success Criteria for Product-Led Companies!

SmartKarrot

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SaaS vs PaaS vs IaaS: Comprehensive Explanation, Examples & Resources

SmartKarrot

Before you enter into the world of E-commerce vernacular, the three important acronyms that you will see a comparison around is SaaS vs. PaaS vs. IaaS. Statistics claim that SaaS accounts for almost 24% of the total enterprise workloads. While IaaS hovers around 11-12%. And PaaS is currently the new talk of the town with about 32% and is expected to grow in the coming years.

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