Fri.Sep 06, 2019

5 CRM tricks to help you put a smile on your customers' faces

Close.io

The whole point of using a CRM tool is to manage customer relationships, isn’t it? Too often businesses use their CRM software simply to keep a record of their customer interactions, or to store their contact information.

B2B 83

Brand as a Differentiator: How to Build a Software Brand from Scratch

OpenView Labs

Building and distributing new software products has never been easier. New developer tools make it possible to build software by combining blocks of logic, rather than coding from scratch. Hosting is easier and cheaper than ever.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

CSM Confidential – Part 2: Dealing with Internal Challenges

ChurnZero

CSM Confidential – Part 2: Dealing with Internal Challenges. . Being a Customer Success Manager is difficult enough. . Based upon the premise that customer support should be more proactive than reactive, the value of CS cannot be understated.

SaaStr Podcasts for the Week with Box and Eventbrite — September 6, 2019

SaaStr

262: Jon Herstein is the Chief Customer Officer at Box, the company that provides one platform for secure content management, workflow and collaboration.

How AI Can Radically Change Your Business

AI is quickly becoming mainstream, thanks to its value-driving capabilities. Yet, even with such widespread attention, it still is one of the most misunderstood technologies out there. Here's how to make the most out of it and bring a positive change to your company.

How China is Cashing in on Group Chats

Andreessen Horowitz

One sunny afternoon this April, a Chinese teenager nicknamed Gallen was backpacking through Bali, hunting for things to do. But he didn’t turn to TripAdvisor for crowd-sourced suggestions (too time consuming) or scroll through Instagram for local geotags (too imprecise).

Mobile 114

More Trending

Introducing ‘Hustlin’ Tech’ — Our Guides to Technology for Hustlers

Andreessen Horowitz

“You got what it takes, but not enough to get started” — Too Short. An often-discussed problem today is that talent is more evenly distributed than opportunity. The conversation generally revolves around opportunity translating into a massive mountain of necessary … Uncategorized education hustlin Hustlin' Tech

When bringing on addition C-suite employees to a startup, should the equity percent be based on the last round of funding or, if just entering the next round at a significant valuation bump, would the equity percent be based on that upcoming round?

SaaStr

This is a pretty important question and insight, especially these days. C-suite employees get an equity grant, 9+ times out of 10, based on the current cap table. Or if you are close to another round, often based on the upcoming cap table.

Cloud 141

Introducing ‘Hustlin’ Tech’ — Our Guides to Technology for Hustlers

Andreessen Horowitz

“You got what it takes, but not enough to get started” — Too Short. An often-discussed problem today is that talent is more evenly distributed than opportunity. The conversation generally revolves around opportunity translating into a massive mountain of necessary … Uncategorized hustlin Hustlin' Tech

What’s In My Stack? (A Look at Node’s Go-To Sales Tools)

Sales Hacker

What are the tools modern sales teams use to get peak results? . Some of our partners have been kind enough to share their sales stack with the community, but we want to hear from other organizations as well.

AI 77

Debt Financing Fuels Your Growth - on Your Terms. Zero Dilution.

The landscape of startup financing is changing. Learn why SaaS founders are turning to debt capital options like revenue-based financing.

We’re Setting Aside 1,250 Equality, Diversity + Inclusion Tickets for 2020 SaaStr Annual. APPLY NOW!

SaaStr

We’re proud to have > 60% women and multicultural speakers at the 2019 and 2018 SaaStr Annuals, and we are on track to meet or exceed that again in 2020. But our bigger goal is to drive our attendees to similar levels of inclusion and diversity.

The Future of Fitness

Zuora

If you had $100 to spend on personal fitness every month, how would you spend it? Historically, the toughest decision […]. The post The Future of Fitness appeared first on Zuora. Subscribed Weekly / Thoughts from Tien Tzuo

40

Recur Now 9/6: WeWork, We Wonder [What It Means to Be a Tech Company]

ProfitWell

Today, with WeWork's return we're pondering what it means to be "tech." From our very own reveals to INBOUND 2019, we're recapping this week, and gifting you with some weekend wisdom from HubSpot's CPO Katie Burke. Today's Top Subscription News. ICYMI: ProfitWell Reveals. In case you missed it, we're rolling out some cool stuff here at ProfitWell. Our new product, Benchmarks , allows you to see how your metrics stack up against the largest data set in the universe.

Digital Marketing: How To Find An Effective Online Marketing Consultant

Backlinkfy

As most transactions are made more and more digitally, it’s time to rethink your online and mobile marketing strategy. With a solid digital marketing strategy and how to implement it, you will be one step ahead of your competitors.

The Ultimate 12 Step Guide For Choosing The Perfect Learning Management System

Picking the wrong LMS can cost you. Don’t settle for a disconnected, hard-to-use, expensive system that doesn’t meet your needs. Follow these 12 steps crafted by Lambda Solutions' LMS experts, and find your perfect eLearning solution!

Groove in August: A New Search Engine, Collision Detection, Unsplash, and More!

Groove HQ

It’s been another busy month for the product and engineering teams here at Groove! Read on to hear what we’re doing with printing, collision detection, and an all-new search engine for your Inbox.

4 Powerful Public Speaking Tips For Marketers And Entrepreneurs

Backlinkfy

Entrepreneur or small business owners, need to get out more and engage with their target audience and potential customers, especially if you’re just starting out in your industry.

Meet BetterCloud’s New Chief Technology Officer, Andra Milender

BetterCloud

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. Andra is excited to leave her public company comfort zone and bring her talent to the BetterCloud team.