OpenView Labs

JANUARY 31, 2022

Think of a job description as a starting point, but not the only document at your disposal to provide candidates with information. This is especially effective with hiring top talent for executive and leadership hires. . But some candidates look through job descriptions with more of a fine-tooth comb than you’d think.

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Sales Hacker

NOVEMBER 26, 2018

This week on the Sales Hacker podcast , we interview Dannie Herzberg , Head of Mid-Market Sales at Slack. Dannie is one of the top sales leaders in the country having spent time helping Hubspot IPO over 5+ years and then moving on to Slack where she leads all SMB, Mid-Market, and Sales Development efforts for the US and Canada. .

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SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

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Scale Payment Services Payment Methods Sales Hiring 117

SmartKarrot

MAY 17, 2023

Apply here: [link] Role: Customer Success Manager Location: Malibu, CA, United States (Remote) Organization: HR Pals & Recruiting Pals As a Customer Success Manager, you’ll do customer interactions from onboarding through renewal over the whole customer lifecycle.

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Customer Success Sales Recruiting Technical Review Technical Support 19

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Loving our podcast content? Krish Subramanian: Absolutely right.

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Sales Hacker

APRIL 21, 2020

When I first wrote this article, we were in a very different place, with unemployment at an all-time low and sales hiring a top priority. Part two of this scorecard series will help you create a sales interview scorecard to land that sales role you’ve been dreaming about. Sales chops. What sales system do we use?

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Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 93

SmartKarrot

JANUARY 4, 2023

Engage Sales, Solutions, and Product/Engineering to validate new business scope as it pertains to customer contract documents, technical specifications, and data analytics to ensure correct technologies are selected to support customer requirements. Identify expansion revenue opportunities and loop in the sales team.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. Scaling sales during the pandemic. How to build a winning sales team.

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Neil Patel

OCTOBER 24, 2020

In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. Once everyone is on the same page, formal documentation should be signed and delivered to the involved parties. Role Clarification.

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Consulting Sales Hiring Technical Review Sales Recruiting 132

SmartKarrot

APRIL 8, 2022

Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. Lead hiring for BetterUp Care customer success partnering with recruiting and Care leadership. Develop & maintain Key Account Plans supported by regular onsite customer reviews.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Outsourced Development 19

SmartKarrot

JANUARY 12, 2022

Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. Lead hiring for BetterUp Care customer success partnering with recruiting and Care leadership. Help recruit, hire, and onboard new Customer Success Managers. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Outsourced Development 19

SmartKarrot

FEBRUARY 21, 2023

To provide high levels of customer satisfaction, recruit and train the best customer success managers. Provide Customer Success Teams with leadership and mentoring to keep them inspired, engaged, and motivated. serve as a point of contact for difficulties, and give the team direction and leadership.

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Customer Success Merchant Services Sales Recruiting Sales Hiring 19

SmartKarrot

DECEMBER 1, 2022

Review functional scope documents (for enhancements with the system) with internal organization to ensure full details of new functionality have been captured. Recruit, train, and mentor a high-performing team of customer success professionals. Manage and pilot fundraising campaigns for the partners’ events. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Systems Review Software Review 19

OpenView Labs

MARCH 29, 2019

strategic narrative) has permeated its ranks because they’re usually staffed by a mix of sales, marketing and product people. Or haven’t permeated those ranks: One sales rep told me if I wanted to hear a really good version of the pitch, it was too bad because his CEO, who would be back shortly, was really good at that.

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Sales Recruiting Underperforming Technical Team Subscription Payment Features 65

Neil Patel

DECEMBER 17, 2020

The first responsibility of BPM software is to help companies define and document their business processes. A sales rep completes their proposal and it’s automatically routed to the right manager for review and approval. Often they come with pre-built workflows and templates for HR, accounting, sales, and so on.

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Payments Payment Solutions Software Review Payment Services 131

Kellblog

JULY 18, 2019

While the sales-and-marketing types will emphasize “its proven-ness” you will want to know how much technical debt there is associated with this old architecture. Selling SFA to sales, e.g., would be in the most attractive category while selling soft productivity improvement tools to HR would be in the least.

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Underperforming Technical Team Startup Software Technical Cofounder 78

SmartKarrot

SEPTEMBER 5, 2022

Establish strong relationships with BIOVIA R&D and Product management leadership to ensure customer needs are well represented. Recruit, develop and manage team of product experts who deliver high-quality customer support service to customers- Ensure technical software expertise to support products to appropriate levels.

Customer Success 19

Customer Success Sales Recruiting Outsourced Development Retention 19

Sales Hacker

MAY 27, 2019

This week on the Sales Hacker podcast, we speak with Scott Armour. Subscribe to the Sales Hacker Podcast. The Flip Between Sales and Marketing [29:09]. Welcome to the Sales Hacker Podcast. Scott has had a multi-decade career specializing in building and scaling sales organizations. We’re on iTunes. And on Stitcher.

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SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. So we decided to take you to know three specific topics which are hiring, culture and sales. And I have my sales team in France who’ve been through the great process.

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Sales Hiring Scale Sales Recruiting Company Culture 114

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. In Today’s Episode We Discuss: * How Kyle made his way into the world of SaaS and sales and came to be Head of Sales at one of the fastest-growing companies in Figma. What worked?

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SaaStr

JANUARY 21, 2020

Justin Welsh, former SVP of Sales at PatientPop explains how he started in SaaS in 2009 as the second sales hire at Zocdoc. Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. Justin Welsh | SVP Sales @ PatientPop. I was a local sales manager or regional manager.

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Sales Recruiting Sales Hiring Scale Sales 261

Intercom, Inc.

JULY 24, 2018

When new hires joined the APAC Alliance, they would fly to our San Francisco or Dublin offices for two weeks of onboarding, as it’s an awesome way to get immersed in our company culture, meeting Intercom leadership and new colleagues while experiencing our values first hand. Working on your own also makes you incredibly resourceful.

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Sales Hiring Company Culture Scale Customer Support 149

SaaStr

JULY 30, 2020

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Stop asking questions.

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Part-Time VPE Scale Sales Recruiting Sales Hiring 201

SmartKarrot

OCTOBER 7, 2021

Collaborate with Sales on large-scale enterprise renewals in your portfolio. Apply here: [link] Role: Head of Customer Success Location: London, England, United Kingdom Organization: Zetter Recruitment As a Customer Success Director, you will be the key decision-maker in the mission of the customer success team.

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Customer Success Sales Recruiting Scale User Experience 19

SmartKarrot

JUNE 25, 2021

Passion for developing teams and providing leadership to both formal and indirect reports. Partner with the CS leaders to recruit, develop, and train their teams. Work closely with Account Managers to identify up-sell opportunities. Contribute new ideas and content to the growing list of proven Turn/River CS playbooks.

Development Team Review 10

Development Team Review Customer Success Technical Review Sales Recruiting 10

SmartKarrot

NOVEMBER 24, 2021

Whether you are just starting in a CS leadership role or if you have been leading a group for a while, it’s critical to evaluate your priorities. No matter how you get it done, document it and share it within your organization so everyone buys into the work ahead. What are my P’s & T’s of Customer Success? Priorities.

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Customer Success Sales Recruiting Scale Underperforming Technical Team 19

SmartKarrot

FEBRUARY 26, 2021

Role: VP of Customer Success Location: Remote, Florida, United States Organization: Three Pillars Recruiting As a VP of Customer Success, you will build, develop, lead, and continuously improve the Customer Success methodology and framework on a global basis.

Customer Success 10

Customer Success Sales Recruiting Sales Hiring Leadership 10

SmartKarrot

APRIL 6, 2021

Role: Director of Customer Success Location: Boca Raton, FL, US Organization: GRUBBRR As a Director of Customer Success, you will collaborate with sales and operational leadership to ensure business objectives are aligned, effectively create a bridge between the departments to ensure accuracy and ensure metrics are being met.

Customer Success 10

Customer Success Sales Recruiting Sales Hiring Scale 10

SaaStr

JULY 1, 2021

I was just talking with Tracy about how when we make offers to people, in our offer documents we list out our cash balance in our bank account. I want to come be your VP of sales and, you’re going to meet me for the first time. Spencer : For me, the key things for a VP of sales is, “OK, tell me about your best reps.

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VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 264

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

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Scale Sales Recruiting Sales Hiring VP of Engineering 130

SmartKarrot

JUNE 28, 2021

Apply here: [link] Role: Customer Success Manager, Team Lead Location: Ashburn, VA, US Organization: Stack Overflow As a Customer Success Manager, you will be responsible for customers’ growth & success via strategic development, key stakeholder management, data insights and account leadership.

Customer Success 10

Customer Success Sales Recruiting Scale Leadership 10

SaaStr

SEPTEMBER 24, 2019

And so, for the team that I’m responsible for, which is sales, and customer success, and support, clearly a weekly note out about what’s going on, with regards to the business is something that I’ve kind of done in the past at other companies, but it’s a ritual here. You talked about it, inside sales.

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Sales Hiring Scale Technical Review Sales Recruiting 176

yoursales

JANUARY 28, 2022

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. Professional Sales SALES STACK. 2021: Sales Tools. Sales W hich challenges would you like sales technology to solve for your sales team? What is sales technology here to do?

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Scale Payment Methods Payment Solutions Sales Recruiting 111

SmartKarrot

MARCH 22, 2021

Role: Director of Customer Success Location: Remote, New York City Metropolitan Area, US Organization: Eulerity As a Director of Customer Success, you will manage the Customer Success Team to ensure proper client assignments, data-driven insight, and continuing optimal service quality. Build and nurture trusted, long-lasted relationships.

Customer Success 10

Customer Success Sales Recruiting Leadership Forecasting 10

SmartKarrot

AUGUST 11, 2021

Own and be accountable for all aspects of the customers’ relationship including escalations and service issues. Work with clients to ensure you understand and document criteria for them to maximize their value using ECI’s products and services. Introduce customers to new features as they are continuously released.

Technical Advisors 10

Technical Advisors Customer Success Sales Recruiting Technical Review 10

SmartKarrot

DECEMBER 28, 2020

Role: Vice President of Customer Success Location: New York City Metropolitan Area, US Organization: Medmo As a Vice President of Customer Success, you will recruit and lead a 2-4 person team with the skills needed to deliver a best in class customer experience.

VP of Engineering 10

VP of Engineering Customer Success Technical Advisors Sales Recruiting 10

Tom Tunguz

OCTOBER 24, 2021

And then from 2004 to 2014, she was at Google and managed lots of different things, including the self-driving cars project, global sales and operations, and the business teams for checkout in Google Apps. In fact, one of the defining chapters in that book was her user instructions for her as a manager. COO, what does it mean?

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