OpenView Labs

NOVEMBER 29, 2021

Back in 2014, we led Datadog’s Series B for a few big reasons: they solved a pain point nearly universal among developers, delivered value to customers without any friction, and tended to grow rapidly inside an account after the initial adoption. At that time, there wasn’t yet a term for what’s now known as Product-Led Growth (PLG).

Scale 93

Scale Business Software Review DevOps as a Service 93

Audacix

AUGUST 22, 2022

System and Organisation Controls 2 (SOC 2) is an audit report that certifies to trustworthiness of services provided by a service organization, particularly software companies. Which is why correctly setting the scope is an important part of SOC 2 preparation services. Does a SaaS startup need to be SOC 2 compliant?

Software Review 75

Software Review Development Team Review Systems Review Software 75

OpenView Labs

JULY 23, 2020

Back in 2014, we led Datadog’s Series B for a few big reasons: they solved a pain point nearly universal among developers, delivered value to customers without any friction, and tended to grow rapidly inside an account after the initial adoption. At that time, there wasn’t yet a term for what’s now known as product led growth (PLG).

Scale 80

Scale Software Review DevOps as a Service Investment 80

Andreessen Horowitz

OCTOBER 16, 2023

When should companies offer services? Speaking of, we go beyond the typical discussion of product-market fit into the concept of product-market-sales fit, and what that means for product design, to services, to pricing and packaging, to product management, and more. What does this mean for product design and product management?

Product Marketing 74

Product Marketing Scale Sales Hiring Sales Recruiting 74

CustomerSuccessBox

FEBRUARY 28, 2022

Although it is a company providing telecommunication services it takes real charges and has managed to keep its margins high as a software company of about 52% at $2B in ARR. For the cloud-scale applications, Datadog monitors the servers, tools, databases, and services, with a data analytics platform that is SaaS-based. Best Practises.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Audacix

JULY 28, 2022

Application security is seldom considered during the ideation phase of web application development - unless the development team has previously been hacked and survived to tell the tale. The most secure web applications use best practice security features throughout the software development lifecycle.

Cybersecurity 52

Cybersecurity Underperforming Technical Team AWS Scale 52

SaaStr

APRIL 16, 2020

So the breadth of my activities has grown and I think that’s kept me really engaged and excited to learn. It’s more focused on developers that use the platform. So more than ever, companies need our services. One of them is about supporting and engaging our customers. Harry Stebbings: Totally.

Scale 174

Scale Underperforming Technical Team Leadership Branding 174

BetterCloud

JANUARY 9, 2019

Before each phishing engagement, we would look at phishing trends and create an educational campaign and present it to everybody. It’s also forced me to inject myself earlier in the SDLC process, to prevent wasted time when someone starts developing off a library that will break against our policy. Weekly check-ins.

Underperforming Technical Team 40

Underperforming Technical Team Software Review DevOps as a Service Scale 40

User Pilot

JULY 17, 2023

Typeform is an intuitive and user-friendly tool that empowers you to create engaging and interactive feedback surveys. Jotform is a leading online survey builder with effective features, like drag-and-drop survey maker, to ensure an engaging survey experience. What is customer feedback software? Userpilot Plans. Typeform Workspace.

Software Review 19

Software Review Software AI Search AI 19

Intercom, Inc.

AUGUST 6, 2020

But that sort of transformation doesn’t just happen on its own – it is the culmination of the tireless work and effort of millions of engineers and developers, building new things and overwriting old tools. I also worked at a couple of companies where I was a software developer. It’s a great company and a great product.

DevOps as a Service 143

DevOps as a Service Government Engineering Technology 143

SmartKarrot

SEPTEMBER 25, 2020

Today in 2020, there exists a service-based digital solution for every other problem or cause. HubSpot is a pioneer brand when it comes to inbound marketing, sales, and services. The web-based software development version control and project collaboration platform, GitHub uses the SaaS model of delivery.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

SmartKarrot

SEPTEMBER 25, 2020

Today in 2020, there exists a service-based digital solution for every other problem or cause. HubSpot is a pioneer brand when it comes to inbound marketing, sales, and services. The web-based software development version control and project collaboration platform, GitHub uses the SaaS model of delivery.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

Sales Hacker

JANUARY 13, 2021

These companies resell the solution and bundle services around the solution to add value to the customer. They make their money on the margin from the software’s resell and their services to the end-customer. The challenge is to develop a pricing model that blends the different value perceptions across all customers.

Payment Solutions 74

Payment Solutions Payments Software Review Enterprise 74

Intercom, Inc.

NOVEMBER 9, 2022

Not only do smaller customers get overlooked in the process, but when new technologies or opportunities emerge, those customers tend to avoid engaging with them until there’s a carefully studied market fit or tangible ROI. Beth McEntee: Atlassian is a software company that develops products for project managers and software development teams.

Innovation 226

Innovation Scale Startup Government 226

SaaStr

FEBRUARY 21, 2020

How will you engage with those prospects? Do you need business development reps? It can be fixed by people in the product development area by putting less bugs into the product or making the product so much easier to understand and just simply learn and have self-service in it versus have to find a human being.

Scale 184

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 184

SmartKarrot

APRIL 14, 2022

Some of the tools in a platform act like services, while others act like interfaces. An AI-driven interface connects with AI-based services to give a solution. Apart from eliminating data siloes, AIOps platforms use monitoring and observability capabilities to offer accurate context and also provide necessary engagement.

Artificial Intelligence 10

Artificial Intelligence DevOps as a Service Machine Learning AI 10

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers.

Scale 118

Scale Banking Technical Review Software Review 118