Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. billion in 2015. How will you stand out from the pack?

Technical Review 199

Technical Review Payment Methods Payment Solutions Development Team Review 199

Sales Hacker

MAY 9, 2019

Once you understand how to create a fair compensation plan for your sales team, you can check out some examples: Sales Development Rep (SDR) Compensation Plan Example. The goal of variable pay is to develop a performance-driven culture in which your sales team is financially accountable for results.

Compensation 110

Compensation Sales Hiring Development Team Review Sales Recruiting 110

Baremetrics

NOVEMBER 9, 2021

Develop a Full Marketing Strategy 2. SMB SaaS companies tend to have higher churn rates due to their lower demand and less sophisticated needs. High churn is understandable for newer startups, but it does indicate that a tool may be a poor market fit, have limited demand, or struggle to compete against similar products.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Sales Hiring 171

Sales Hiring Technical Review Development Team Review Scale 171

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Sales Hiring 163

Sales Hiring Technical Review Development Team Review Scale 163

Point Nine Land

DECEMBER 1, 2020

A methodology in five simple steps I learned how to run forecast and pipeline reviews, first, by distilling what my sales managers did when I was a sales rep and, then, building my own systems as a sales leader at Revinate, at Framer, and advising a number of B2B SaaS companies. Is the sales team following the steps of the sales system?

Development Team Review 59

Development Team Review Systems Review Forecasting Software Review 59

Neil Patel

AUGUST 16, 2021

Hack #1: Lead generation starts at home—review your homepage messaging. Since the homepage receives a tremendous amount of traffic, don’t you think that reviewing andadjusting your homepage messaging might help you generate more leads? Hack #4: Specialize: Separate your lead generation team from your sales team.

Strategy 145

Strategy Social Media Underperforming Technical Team Development Team Review 145

SaaStr

DECEMBER 5, 2019

Actually what I found was a little disarming, a little unfortunate, because there was a lot of, I think, bad experiences in the past with corporate venture capital and with earlier stage companies or with other VCs working with CVCs as they were once called. That’s how much I knew about it. Not just beneficial for the big company.

Development Team Review 141

Development Team Review Scale Technical Review Software Review 141

ChurnZero

MAY 4, 2023

As the customer enablement team lead, I oversaw this initiative alongside our community manager, Branden Maue. It hasn’t always been easy, but we’ve diligently documented some of the lessons learned so that we can share these with other SaaS companies aiming to build a customer community.

Development Team Review 98

Development Team Review Technical Review SaaS Software Review 98

SaaStr

NOVEMBER 13, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? This episode is sponsored by Secureframe. Sunil Dhaliwal. That’s true.

Sales Recruiting 208

Sales Recruiting Development Team Review Technical Review Sales Hiring 208

Scytale

AUGUST 29, 2023

Moreover, the questionnaire serves as a valuable tool for due diligence. Preparing for the Security Questionnaire Well, let’s put it this way: you wouldn’t just hire a new team member without making sure they actually know what they’re doing, right?

Outsourcing Services 52

Outsourcing Services Development Team Review Technical Review Cybersecurity 52

Chargify

JULY 30, 2019

It’s safe to assume that, when a free user tells a friend about your product, they present the fact that it’s free as the main selling point. Competing on price isn’t always a bad idea, but if you are selling B2B software, it could be problematic. . And paid users are not going to put up with poor customer service. Likely not.

Payment Features 64

Payment Features Subscription Metrics Scale 64

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Scale 118

Scale Banking Technical Review Software Review 118

SmartKarrot

JUNE 4, 2020

Here are 7 such practices that will fetch you a Zero Churn: Discover Account opportunities via Review meetings. This only can be possible if you discuss this one-on-one with your employees during a review meeting. Third, when motivating someone, they focus on strengths … not on weaknesses. Come up with solutions for the concern.

Sales Hiring 10

Sales Hiring Churn Development Team Review Management 10

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. ” Similarly, I see managers on Twitter saying, “Oh, that’ll make performance review season so much easier.”

ChatGPT 279

ChatGPT Artificial Intelligence Technical Review Machine Learning 279

SaaStr

MAY 27, 2020

They don’t want to p**s off management teams that face dilution from down rounds. I don’t think we really know how bad things can be. I mean, sorry, we’re already there, but I don’t know if it’ll be there on mass or if this is just a small trend, it’ll depend on how bad the market gets.

Technical Review 261

Technical Review Payment Services Payment Methods Development Team Review 261

SaaStr

AUGUST 12, 2022

We are post-term sheet moving along diligence. But it sounds like the bad news is you’ve got a limited runway. It’s not the investor’s problem if you have an expensive team. They know everyone, and if they don’t, someone on their vast team does. Nathan, do you have a question? Jason Lemkin: Got it.

Scale 245

Scale SaaS Payments Scaling SaaS 245

SaaStr

JULY 8, 2020

350: Neha Sampat is the Founder and CEO @ Contentstack, a modern content management system bringing business and tech teams together to deliver personalised, omnichannel experiences. What are the counter-intuitive strategies Neha has found work when it comes to motivating remote teams? * You should be. Harry Stebbings: Okay.

Scale 287

Scale Technical Review Sales Hiring Technical Advisors 287

InsightSquared

MARCH 8, 2021

Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really. In 8th grade, a few women from Brown University came and presented a program they were doing over the summer, the Artemis Project , for underrepresented genders in STEM. Liz Brown – Services Architect.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

ChurnZero

SEPTEMBER 7, 2023

If you were your own customer, would you want to sit through your quarterly business review (QBR)? However, many customer success teams squander this opportunity by making it about themselves and not thinking outside the box. In my years as a customer success manager, I’ve seen what makes a standout QBR and what makes a bad one.

Technical Review 52

Technical Review Development Team Review Business Underperforming Technical Team 52

yoursales

AUGUST 17, 2023

Best Free CRMs: Agile CRM Review This Free CRM review of Agile CRM was done using CRM Testing Methodology v2. In this review we’ll strictly be looking at the FREE version of Agile CRM and assess if it solves sales leaders’ problems – for nothing. You can’t include mention of one of your company team members.

Development Team Review 52

Development Team Review Systems Review Software Review Forecasting 52

SaaStr

AUGUST 9, 2019

Here’s what Eyal and Megan talk about: How to develop software faster. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Missed the session? The emergence of new A.I. Why the “strongest” conversations need to happen between engineering and marketing. Kustomer.

SaaS Payments 150

SaaS Payments Cloud Technical Review Sales Hiring 150

SaaStr

AUGUST 5, 2020

Today She discusses how everything is changing in the current climate, the rise of war-time founders, having teams work remote, and the supply-chain reimagined. I have a long presentation here I would like to walk through and would love to answer any questions or ask you any questions. Thank you so much Lan. Thank you so much.

Technical Review 184

Technical Review Payment Methods Travel Development Team Review 184

SaaStr

MAY 31, 2019

How can one prevent their customer support team from being a wall of protection for the product and eng team? Stripe recently announced their 5th office would be… “remote”, so how does Parker feel about the building of remote teams? What are the most important things when establishing your first remote team? Molly Ford.

VP of Engineering 150

VP of Engineering Sales Hiring Scale Systems Review 150

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Presenters: Tim McCormick , Ari Newman , and Brian Parks. To follow along with the webinar presentation, you can view the presentation deck here. What early stage capital providers are looking for.

SaaS 40

SaaS Sales Hiring Scale Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Presenters: Tim McCormick , Ari Newman , and Brian Parks. To follow along with the webinar presentation, you can view the presentation deck here. What early stage capital providers are looking for.

SaaS 40

SaaS Sales Hiring Scale Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Presenters: Tim McCormick , Ari Newman , and Brian Parks. To follow along with the webinar presentation, you can view the presentation deck here. What early stage capital providers are looking for.

SaaS 40

SaaS Sales Hiring Scale Venture Capital 40

Sales Hacker

DECEMBER 8, 2017

Powerful buyer influence of software review sites like G2Crowd & Capterra. Top Sales Trends & Predictions of 2018: Buyer Side Technology Continues to Disrupt Sales Development & Demand Generation. Review Sites Continue to Influence Decision Makers in a Powerful Way. Facing the Reality of A.I. How can that be?

Scale 108

Scale Technical Review Outsourcing Services Sales Hiring 108

SaaStr

JUNE 14, 2019

Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. Does Dave agree that if the money is on the table founding teams should take it? What are the clear differences between a good book and a bad book? Who is involved? How long does it take?

Sales Hiring 159

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 159

Sixteen Ventures

DECEMBER 31, 2019

and we’re getting some great reviews, which is awesome. How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development. Stretch vs. Bad-Fit Customers. Bad Sales Handoffs Cause Customers to Ghost During Onboarding. The Cost of Bad Fit Customers: The $1.2M

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137

SaaStr

JULY 19, 2019

Having built numerous successful remote teams, what have been Peter’s biggest learnings in what it takes to successfully build remote teams? If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. And so really it became a bad habit. Peter Yared.

VP of Engineering 150

VP of Engineering CTO Hire Technical Review Sales Hiring 150