SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 166

Scale Sales Hiring Sales Recruiting Sales 166

SaaStr

JANUARY 17, 2024

Some of the biggest use cases for AI in the enterprise are across customer support, sales and marketing, and engineering — ie helping developers test code and troubleshoot issues. Benjamin added, “I think a lot of people think about this new AI technology as something that’s gonna just come in and like work from day one.

AI 222

AI Enterprise Artificial Intelligence compliance 222

Andreessen Horowitz

MARCH 20, 2024

And so, the thing that was really new about LLMs was the ability to, at extremely low cost, generate an answer instantly to any question. Adam: And so, based on all that, we landed on building Poe as a new chat-oriented AI product. We thought about, [as Quora] , what is the role that we’re going to play in this new world with AI?

AI Search 138

AI Search AI Artificial Intelligence Scale 138

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Account Managers: They serve as the lead point of contact for all customer account management matters. Much of the success here depends on how competent and motivated the CTO and their team is.

Sales Hiring 88

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. So we kept investing, we knew we were onto something, and little by little we saw our traction improve. So, let me walk you through that.

B2B 132

B2B B2C Scale New CTO 132

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And the same customer challenges that we were being presented, which was: How do you scale? So one trend is just containers, Kubernetes and how that auto scales in a very seamless way wherever you are.

Cloud 165

Cloud Scale Trends Machine Learning 165

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 142

New CTO Sales Hiring B2C CTO Hire 142

Sales Hacker

OCTOBER 13, 2020

You can access that data set once you contribute your own information on a blinded basis. If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Sales enablement is easy. More sales meetings, more money.

Marketplace as a Service 95

Marketplace as a Service CTO Hire Sales Recruiting Scale 95

SaaSHolic

MAY 5, 2023

The speakers believe that the next 10 years will be better for the region, with opportunities for investment in various industries using technology to solve problems. Latin America has interesting characteristics that make it a viable place for investment, including a high level of internet penetration and social engagement.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 207

Part-Time VPE Technical Cofounder CTO Hire New CTO 207

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Maggie Hott , Director of Sales at Webflow. Des Traynor , Co-founder and CTO of Intercom.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

CloudGeometry

JULY 8, 2021

When business-critical applications move out of the data center with “lift and shift”. What starts as an easy hack for a new feature that accesses the database directly sprawls quickly into reads and writes that conflict with all kinds existing functions. and onboarding new customers.

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. It was pretty interesting. How have you seen it develop?

Technical Advisors 152

Technical Advisors Scale Sales Hiring Sales Recruiting 152

SaaStr

FEBRUARY 28, 2020

311: Karl Sun is the Founder & CEO @ Lucidchart, a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation. How does this requirement change as the company scales? How does Karl think about doing this at scale? Loving our podcast content? What works?

Sales Hiring 213

Sales Hiring Scale CTO Hire CTO Coach 213

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

Neil Patel

JULY 7, 2021

Experience is kind of the holy grail when it comes to customer interaction, from marketing and sales to customer service and brand loyalty. Is it something we just have to continually improve and build on as new opportunities roll out? It’s also about receiving data from your company and letting it drive the message.

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. Today, a lot of the PLG SaaS tools require sales motion upfront because nobody understands those tools. Those types of tools actually require work in the initial days of the sales motion. You need a lot of education.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. The explosion of SaaS tools (and with it, data silos) together creates a need for a cross-functional, operations role to support go-to-market teams. For many in sales, this is the root of the playbooks they follow today.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

BetterCloud

MAY 17, 2021

Prior to joining BetterCloud as our new VP of quality, Waithe was a director of engineering at MailChimp. Secondarily, I had a chance to chat with [CTO Jamie Tischart ] even before he joined the company. I can talk to someone and get advice with little effort and investment, but at the end of the day, will you take the chance on me?

New CTO 52

New CTO Part-Time VPE CTO Coach CTO Hire 52

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. And I’m curious, at this point you’re really one of the leading figures. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud.

VP of Engineering 128

VP of Engineering CTO Hire Technical Review Sales Hiring 128

Sales Hacker

AUGUST 18, 2020

This week on the Sales Hacker podcast, we’ve got a fantastic episode for you. Subscribe to the Sales Hacker Podcast. Welcome to Sales Hacker Podcast. We’ve got two sponsors, including a new one called Sapper Consulting. Sales enablement is easy. More sales meetings. We’re on iTunes. The result?

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. Jason: So we co built in the sense that as we began working with them in the early days, they needed more data.

Merchant Services 74

Merchant Services Payment Methods Payments Payment Solutions 74

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. For Slack, that was clearly the engineering and dev communities, who love new tools.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. Today, customer recommendations are a very small portion of Amazon’s total investment in AI. Yosem Reichert-Sweet, CTO, Unbounce. I’m not talking full-on paradigm shifts here. (“We What can you do?

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Point Nine Land

APRIL 9, 2021

Having invested in 9 B2B marketplaces and gathered data from 20+ different investors, here are our findings on what it takes to raise money in 2021 for B2B marketplaces. Before we dive into the details, it’s worth noting a couple of things: A majority of the data points (particularly at the seed stage), were from European VCs.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

OPEXEngine

NOVEMBER 11, 2020

After Jebbit raised its Series B, Michael Marcus, VP of Customer Success (CS), sat down with his team to plan their scale-up operations. It’s the marriage of quantitative and qualitative data,” says Marcus. Identify ideal customers and hone sales personas. Drive new levers of growth. Get it done faster.

Startup 91

Startup Scale Systems Review Technical Review 91

Point Nine Land

SEPTEMBER 7, 2021

It’s not entirely clear to what extent this impressive result is based on an extraordinary ability to pick future winners, help make winners, or invest in companies that are already very successful when Tiger invests in them. I’m not saying that sales and marketing isn’t important?—?it, How times have changed! it, of course, is.

Venture Capital 52

Venture Capital New CTO Scale CTO 52

Crafty CTO

JUNE 28, 2023

Here’s how Mosaic describes themselves on their homepage : Generative AI for All Easily train and deploy generative AI models on your data, in your secure environment. MPT-30B and 7B are fully open source, ready-to use LLMs—pre-trained, fine-tunable, inference-ready, open training data, the works. Commercially licensed.

ChatGPT 52

ChatGPT Scale AI Generative AI 52

Sales Hacker

JANUARY 21, 2020

This week on the Sales Hacker podcast, we speak with Angus Davis , VC and Partner at Foundation Capital. Now he’s a partner making investments on the VC side at Foundation Capital with over 20 years of operational experience. Subscribe to the Sales Hacker Podcast. SMB Sales & SDRs at (Smaller) Scale [18:20].

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. I’m Travis Bryant.

CTO Coach 123

CTO Coach Sales Hiring Sales Recruiting CTO Hire 123

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Before that, I was a general manager at Microsoft.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

ProfitWell

DECEMBER 6, 2019

Your top subscription news. What’s the return on investment of your mom? That’s what David Apple—customer success and sales guru at Notion— is asking. We also have an episode of the ProfitWell Report that looks at the data from almost 2,000 companies to uncover how customer success impacts retention and churn, linked here.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 186

Payment Methods Merchant Services Scale Payments 186

SaaStr

DECEMBER 13, 2019

In Today’s Episode We Discuss: * How Yousuf made his way from the UK to the valley and how that led to his becoming one of the leading CIOs today in the rising prominence of CIOs in enterprise. * It’s an essential skill in the toolkit of the modern marketer, and one that’s easy to get started with, no matter your company scale.

Technical Advisors 152

Technical Advisors Scale Technical Review Payment Solutions 152

Audacix

JULY 18, 2022

Cross-team sharing is key to scaling DevOps effectiveness Do you have sharing, caring team members? After interacting with many new DevOps teams, my sense is that many of them are hamstrung by the imagination and risk appetites of their senior leaders, in a classic case of you don't know what you don't know.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Sales Hacker

NOVEMBER 4, 2019

This week on the Sales Hacker podcast, we speak with Zvi Guterman , founder and CEO of CloudShare. On this episode, he discusses raising (or not raising) capital, customer centricity, and he also gives a few tips to sales people looking to gain the attention of the C-suite. Advice to sales people trying to reach the C-suite.

Scale 43

Scale CTO Coach Cloud New CTO 43