Sales Hacker

FEBRUARY 7, 2025

This stage often involves entering new markets, catering to diverse customer segments, and increasing operational efficiency. Market leadership requires not only a compelling product but also strong brand recognition, robust customer support, and a scalable infrastructure.

Pricing 109

Pricing Scale SaaS Technical Review 109

Stax

MAY 23, 2025

In this blog, well walk you through what ISV payment integration is, why it matters, and how to do it rightso you can turn your platform into a powerful growth engine for both you and your customers. New revenue streams With integrated payments, youre no longer just a software provideryoure also part of the transaction flow.

Payments 88

Payments Payment Services Merchant Services SaaS Payments 88

Blulogix

DECEMBER 19, 2024

By BluLogix Team Thriving in the Subscription Economy of 2025 and Beyond Introduction The subscription economy is not just a trendits a transformative shift in how businesses operate and generate value. Leveraging Artificial Intelligence (AI) AI is set to play a significant role in the future of the subscription economy.

Payment Features 52

Payment Features Subscription AI Search Artificial Intelligence 52

Teamgate

JUNE 11, 2025

Industry users have praised Live Traffic Alerts for giving teams greater control over alert settings and improving data trend analysis. These features not only enhance uptime and customer satisfaction but also reduce response times and minimize revenue loss caused by API failures. Lastly, take a close look at the overall cost.

Scale 52

Scale Payment Solutions SaaS Payments Payments 52

Full Session

DECEMBER 30, 2024

Our intuitive dashboards make visualizing and analyzing all user behavior data easy, helping you spot trends and patterns effortlessly. Our platform gives you a complete view of the customer journey , capturing every action for accurate insights. Support FullSession is known for responsive customer support.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Teamgate

JULY 2, 2025

Spending just 10 minutes reviewing why deals didn’t close can uncover recurring patterns, like common objections or missing key decision-makers early on. CRM analysis can help you spot these trends and improve your approach. Customer segmentation is another area where small efforts pay off. Learn More Abe D. Learn More Simon C.

Scale 52

Scale Payments Sales Payment Solutions 52

Clouded Judgement

FEBRUARY 7, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. Signal can come from many places (sales team notes, customer support tickets, etc) IT Incident Management: Similar to the security alert example. Follow along to stay up to date!

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

How To Buy Saas

JUNE 10, 2025

Meanwhile, AI chatbots like Microsoft Copilot, Tidio, and the new Grok automate customer support and productivity. In 2025, Content AI tools can write articles, blogs, or code; Video AI tools can auto-generate video clips and edit footage; and Chatbot AI tools provide conversational interfaces for customer support.

AI Search 49

AI Search AI Artificial Intelligence Software Review 49

Teamgate

JUNE 27, 2025

Staying informed about industry trends enables sales teams to adjust their approach as needed. The customer support has been top-notch, and the regular updates demonstrate the companys commitment to innovation and continuous improvement. CHAMP also accounts for the fact that priorities can shift quickly due to external factors.

Scale 52

Scale SaaS Payments Underperforming Technical Team Payment Solutions 52

User Pilot

MAY 31, 2025

Audience segmentation and targeting: You can create user groups based on their attributes, behaviors, or custom data like subscription plan, app version, and in-app purchase status. Fantastic that you can have the same customer support on both website and in the app, which all are linked up together. Source: GetApp.

Mobile 71

Mobile Software Review Pricing Underperforming Technical Team 71

How To Buy Saas

MARCH 17, 2025

You can start using email templates, log customer interactions, and track leads immediately, with no subscription fee. It also supports workflow automation for example, you can automatically assign leads to reps or send a welcome email when a new lead comes in.

Software Review 40

Software Review Scale Software Business 40

ChurnZero

APRIL 25, 2025

With metrics in hand, its time to start pulling out the trends, themes, and stories behind the numbers. Step 2: Outline scenarios that support your datas stories (and adjust accordingly) You have your supplies – now its time to get organized. Non-recurring revenue. Dont let one-off payments fall through the cracks.

Forecasting 52

Forecasting Customer Success Payments Data 52

BetterCloud

MARCH 17, 2025

You likely already have a laundry list of SaaS subscriptions that have been around the company longer than you have. Are you using too much or too little of your budget on these subscriptions? Evaluate vendors based on their security posture, scalability, integration capabilities, and customer support.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Stax

FEBRUARY 19, 2025

One core area of focus is customer support, which adds immense value to every business when done correctly. When adding payment features for software users, the importance of including customer support for payment processing is no different. The Pros of Outsourcing Payments Support 1.

Outsourcing Services 88

Outsourcing Services Payments Payment Services Merchant Services 88

Teamgate

JUNE 5, 2025

Raw numbers provide a snapshot, but trends reveal the bigger picture. Use your CRM’s reporting tools to create dashboards that make trends easy to spot. The customer support has been top-notch, and the regular updates demonstrate the companys commitment to innovation and continuous improvement. Learn More Abe D.

Underperforming Technical Team 52

Underperforming Technical Team Scale Data Sales Hiring 52

Buffer Resources

NOVEMBER 4, 2024

WhatsApp’s business platform allows businesses to provide customer support and share updates with customers about their purchases. There are several ways brands can make use of Telegram, besides providing one-on-one customer support. Many brands use Twitter as an alternate customer service channel.

Social Media 125

Social Media Payments Branding Payment Methods 125

Stax

DECEMBER 9, 2024

when someone has canceled a subscription and still receives a charge) Goods or services not being received after the purchase Being charged an incorrect amount Unauthorized credit card usage (i.e. Ensure that your contact information, including customer support channels, is readily available and easily accessible.

Merchant Services 88

Merchant Services Payment Services Payment Methods Software Review 88

How To Buy Saas

JULY 2, 2025

Automated Rent Collection: Accept online rent payments and automate invoicing and receipts. This not only makes it convenient for tenants (with options like credit/debit or ACH payments) but also improves cash flow consistency for owners. Real Estate Analytics and Valuation Tools In real estate, data is power.

Payment Solutions 59

Payment Solutions Payment Methods Software Review Payment Services 59

Stax

MARCH 4, 2025

Customer support – Payment gateways dont always run smoothly. You want a provider that offers prompt support in case of disruptions. Also, evaluate the quality of customer service you receive. If you offer cloud-based POS systems, your customers get automatic updates and security patches.

Payment Methods 88

Payment Methods Payments Payment Services Merchant Services 88

Stax

JULY 7, 2025

Security and compliance: Verify that the provider adheres to industry standards, such as Payment Card Industry Data Security Standard (PCI DSS) compliance, to protect sensitive customer data and minimize the risk of data breaches. This ensures compatibility and smooth data flow between different systems.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Stax

APRIL 17, 2025

The business can ring up orders, process sales, generate invoices, manage inventory, monitor buying trends, and collect marketing data. They lacked important capabilities like inventory management, customer data tracking, and multi-channel payments. The software powers the POS system.

Payment Methods 88

Payment Methods Payment Solutions Point of Sale Payment Services 88

Stax

JUNE 17, 2025

When choosing an ISO, look beyond pricing—evaluate their technology stack, customer support, contract terms, industry expertise, and reputation. Simply speaking, an ISO—or Independent Sales Organization—is a third-party payment processing company that is authorized to handle merchant accounts for businesses.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payment Methods 88

Stax

MARCH 11, 2025

You need the services of a reliable payment service provider to securely accept and process card payments and the right provider for you will be one that supports your preferred payment methods, sales model (one-time payments or subscriptions), and geographical reach (international sales).

Payment Methods 88

Payment Methods Payment Services Merchant Services SaaS Payments 88

User Pilot

MARCH 30, 2025

Related business outcomes: Increased subscription revenue, higher conversion rates , and referral growth. Subscription conversion rate. Track them using analytics tools that monitor user behavior and identify trends. Push notifications can help you reverse that trend. Number of daily, weekly, and monthly active users.

Mobile 66

Mobile Engagement Strategy Social Media 66

User Pilot

MARCH 23, 2025

It allows you to customize onboarding , in-app messaging, and push notifications, and collect user feedback all within a single platform. This means real-time analytics and user engagement trends, without having to juggle between multiple tools and fragmented data. Final NPS calculation: (% of Promoters) – (% of Detractors).

Mobile 59

Mobile Underperforming Technical Team Engagement Metrics 59

Stax

MAY 6, 2025

Subscription pricing. Payment processors that implement membership pricing give you access to direct interchange ratesregardless of your processing volume. And instead of adding a percent markup to each transaction, youre simply charged a flat subscription fee every month. Reach out to Stax for a consultation today.

Accept Credit Card Payments 88

Accept Credit Card Payments Payment Services Merchant Services Payment Methods 88

User Pilot

MAY 6, 2025

Analytics dashboard : Gives you a centralized view of performance metrics like retention, feature adoption, and account expansion, alongside user behavior and conversion trends. Custom analytics reports : Build funnels, path analyses, and retention breakdowns so you can quickly find actionable insights and optimize user journeys over time.

Mobile 71

Mobile Pricing Software Review Scale 71

Teamgate

JULY 16, 2025

With the right analytics and reporting tools, you can uncover trends, anticipate outcomes, and adjust your strategies before challenges arise. For example, understanding local seasonal trends can help you prepare for busy periods and set realistic expectations. By analyzing concrete data patterns, you can plan with greater confidence.

Scale 52

Scale Payment Methods Payment Solutions Payments 52

Intercom, Inc.

JULY 1, 2020

Simultaneously, support teams are struggling with spikes in conversation volumes. A proactive customer support approach is the key to regaining control. The typical support “strategy” is to let common issues roll in for support reps to address. What is proactive customer support? Customer retention.

Customer Support 239

Customer Support Scale Education Onboarding 239

Stax

JUNE 18, 2024

Subscription models offer companies large and small the opportunity to build predictable revenue and high customer lifetime value. But managing subscriptions effectively and freeing up time and resources for expansion is no picnic.

Payment Features 88

Payment Features Payment Solutions Payment Services SaaS Payments 88

SaaSOptics

MARCH 16, 2022

2022 B2B SaaS Trends [Webinar Recap]. That’s why we sat down with SaaSOptics and Chargify executives Caitlin O’Neil, CFO , and Matt Downs, CRO , to weigh in on the biggest trends of 2022. Trends in Billing and Pricing . Trends in Subscription Management . Preparing for the future of variable pricing.

Trends 98

Trends B2B Scale Payment Features 98

How To Buy Saas

MARCH 15, 2024

Recurring payments have been a boon for both payers and receivers. Numerous benefits are associated with recurring payments, which is why the popularity of recurring payment apps has been increasing consistently. One key reason could be the popularity of subscription-based business models in various sectors.

Payment Features 52

Payment Features Payment Solutions Payment Methods Payment Services 52

USIO

JUNE 3, 2024

This seamless experience allows users to make purchases, pay invoices, or manage subscriptions without leaving your application. By using Usio, you enhance customer satisfaction and reduce the friction associated with external payment gateways. Usio generates a wealth of data that can be leveraged for strategic insights.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

Intercom, Inc.

NOVEMBER 18, 2020

But while the “e” may be silent for customers – who understandably want a consistent, personalized shopping experience regardless of whether they’re buying online or in-store – it still rings out loud and clear for the businesses who need to ensure they have the right tools to deliver that unified, excellent experience across multiple channels.

Payment Methods 239

Payment Methods Payment Solutions Payment Services Scale 239

FastSpring

OCTOBER 13, 2023

Merchant of record and payment services provider platforms may each offer varying levels of additional features, such as integrations and API connections, subscription management functionality, customer support, and more. Is Stripe a merchant of record?

Payments 160

Payments Payment Methods Payment Services Merchant Services 160

Stax

JANUARY 29, 2024

As industry leaders in billing software, our mission is to help our customers work more efficiently, recover more revenue, and effortlessly collect invoices. Subscription-based billing platforms ensure accurate billing cycles, efficient invoicing, and seamless customer subscription handling.

Stax 88

Stax Payments Payment Services Payment Features 88