FastSpring

JUNE 22, 2022

One of the most important parts of your store is the checkout page. Working with a website checkout page that will convert more visitors will help you increase sales. By providing that information in an easy, clear-to-read format, customers can verify the information they need to continue with their purchase.

Payment Methods 148

Payment Methods SaaS Payments Payment Solutions Payment Services 148

Baremetrics

NOVEMBER 2, 2021

Customer lifetime value (CLV) is one of the main metrics SaaS companies track to monitor their profitability and growth. CLV is simply the average amount of revenue you can expect to generate from a single customer before they churn. How do you calculate customer lifetime value?

Customer Lifetime Value 98

Customer Lifetime Value Payment Services Payments SaaS Payments 98

FastSpring

JULY 12, 2019

However, there’s one metric that doesn’t get as much attention—customer lifetime value. Since most SaaS and subscription-based businesses depend on recurring payments to sustain themselves, it can pay dividends to keep a close eye on lifetime value and customer retention rates.

Customer Lifetime Value 98

Customer Lifetime Value Payment Features Finance Subscription 98

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” History of the subscription pricing model: From newspapers to the rise of SaaS subscription. Boring, right?).

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Stax

MARCH 16, 2025

That said, industry experts agree that your SaaS companys goal churn should be below 2%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

SaaStr

APRIL 30, 2022

Average Revenue per Customer. Customer Lifetime Value (LTV). Customer Acquisition Cost (CAC). & So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. So the first question is what made SaaS so successful.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

User Pilot

NOVEMBER 14, 2024

While it may sound too good to be true, the reality is that you can achieve this by implementing an effective customer expansion strategy. In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns.

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

Stax

MARCH 18, 2025

The SaaS industry has seen explosive growth in the past decadeand this is expected to continue this year. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Take a traditional business, like a furniture store.

Scale 117

Scale Payment Services Payments SaaS Payments 117

FastSpring

JULY 16, 2019

One of the best ways to reduce costs and decrease time-to-market is to use a SaaS-friendly billing system. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system.

Payment Methods 97

Payment Methods Payments SaaS Payments Payment Services 97

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. That is why most modern SaaS and subscription-based businesses have transitioned to using a good billing software, reducing their workload by a great deal.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

How To Buy Saas

DECEMBER 20, 2024

2024 is coming to a close, and it has been a terrific year for SaaS businesses as the industry has witnessed quite a favorable growth. For SaaS companies, accounting becomes one of the most crucial processes to understand their financial and overall business health, and then make informed decisions about future steps.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

FastSpring

OCTOBER 27, 2021

The end of the year is the perfect time to show appreciation for your existing customers in ways that build loyalty and boost sales. We asked five SaaS and software companies what they did for existing customers around the holidays. Learn more about how FastSpring can help you grow your business in new markets worldwide.

Customer Lifetime Value 78

Customer Lifetime Value Payment Solutions SaaS Payments Payment Services 78

Subscription Flow

MAY 22, 2024

First impressions are rarely the last impressions, but they can prove to be just that for your company if you do not strategize a high customer lifetime value (LTV) for SaaS businesses. Why is CLTV an important SaaS metric? Churn is expensive!)

Customer Lifetime Value 52

Customer Lifetime Value SaaS Payments Payment Services Technical Advisors 52

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition marketing refers to the subset of strategies and activities within customer acquisition that focus on marketing techniques to attract and convert potential customers.

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

SaaStr

JULY 30, 2024

The traditional SaaS model doesn’t always scale, and not every company has all the bells and whistles to fund marketing, sales, and customer success teams. Developers are much more likely to listen to a neutral person than a sales or marketing person. The realized value has to turn into customer lifetime value (CLV).

Underperforming Technical Team 276

Underperforming Technical Team Enterprise Scale Payments 276

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Setting up a recurring payment system can be complicated and requires the right tools to measure, manage, and review payments regularly. Cons for Businesses Using Recurring Billing Does SaaS Have to Be Recurring?

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

Totango

AUGUST 23, 2022

B2B Customer Journey Touchpoints: A Guide for CS Teams. B2B customer journey touchpoints mark the roadmap toward successful outcomes for clients and CS teams. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy. Phone calls.

B2B 122

B2B Payment Methods Payments SaaS Payments 122

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

Stax

APRIL 17, 2025

For SaaS companies looking to scale, upselling is one of the most effectiveand often underutilizedrevenue levers. Instead of pouring resources solely into acquiring new customers, smart SaaS businesses focus on increasing revenue from existing customers by guiding them to higher tiers, unlocking premium features, and expanding their usage.

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

User Pilot

NOVEMBER 28, 2023

They can reveal customer interactions, patterns, and preferences. There are 12 essential GTM metrics that every SaaS should know about: New user growth rate. Represents the speed at which your customer base increases over a specific period. Customer acquisition cost. The total expense of bringing a new customer on board.

SaaS Payments 105

SaaS Payments Metrics Customer Lifetime Value Marketing 105

Baremetrics

MARCH 15, 2021

Now let us have a look at the best business reporting solutions for SaaS businesses and how they can assist you in effective decision making. It tracks all subscription-related metrics such as Monthly Recurring Revenue (MRR) , Customer Lifetime Value (LTV), Churn Rate , etc. Table of Contents. Try Baremetrics Free.

SaaS Payments 98

SaaS Payments Payment Methods Payment Solutions Payments 98

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. It’s when a customer decides whether to continue paying for your product or not. If you want to ensure customers renew each time, continue reading ahead. In this article, we’ll share everything you need to know for increasing customer renewals.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

Baremetrics

APRIL 27, 2021

Customer segmentation is the process of dividing customers into different groups based on common characteristics, such as demographics, behaviors, and affinity. This practice is particularly vital for businesses that rely on customer loyalty or repeat purchases, such as SaaS companies and eCommerce businesses.

Payment Methods 98

Payment Methods SaaS Payments Payments Outsourced Development 98

User Pilot

AUGUST 6, 2024

What is a SaaS marketing funnel, and how do you create one for your business? TL;DR A SaaS marketing funnel outlines the steps users take from their initial awareness of your product to becoming loyal users. SaaS sales funnel metrics focus on short-term results, while marketing efforts play a longer-term game.

SaaS Payments 103

SaaS Payments Metrics Scale Marketing 103

Baremetrics

OCTOBER 24, 2021

Stripe is indispensable for the average online business, providing the many different tools, reports, and customizations that power online payment processing, but it isn’t without limitations. For example, the Stripe analytics dashboard is lacking the needed depth for SaaS businesses that rely on recurring revenue.

Payment Services 97

Payment Services Payment Features Payment Methods Payments 97

User Pilot

JANUARY 26, 2023

Celebrate customer success with gamification. Send payment reminders both through email and in-app to prevent involuntary churn. Check product usage analytics to identify at-risk customers and contact them for help. Collect feedback and act on it to make customers feel heard. Create NPS surveys code-free with Userpilot.

SaaS Payments 98

SaaS Payments Payment Solutions Metrics Payment Methods 98

FastSpring

APRIL 11, 2019

We’ve seen explosive growth in the field of subscription and recurring billing with more and more software and SaaS companies discovering how impactful implementing a subscription model can be for their long-term growth plans. According to FinancesOnline , the growth of the SaaS public market is expected to hit $76 billion by 2020.

SaaS Payments 98

SaaS Payments Payment Methods Payment Solutions Payments 98

FastSpring

NOVEMBER 22, 2022

Since 2020, growth in the SaaS market has increased dramatically and is expected to grow over 27% a year. Subscription model innovation: Customizable subscription models make it easier for SaaS companies to optimize their pricing and billing. Localization: More and more SaaS companies offer localized buying and in-app experiences.

Merchant Services 78

Merchant Services Payments SaaS Payments Payment Solutions 78

User Pilot

JANUARY 10, 2022

How important is customer success KPIs to your SaaS business? Customer success metrics help you analyze how effectively you help customers gain value from your SaaS product. When measuring customer success metrics, it’s never only about the results. What is customer success in SaaS?

Customer Success 105

Customer Success SaaS Payments Customer Lifetime Value SaaS 105

Baremetrics

JANUARY 18, 2022

Companies that operate over multiple regions or countries are increasingly turning to price localization as a way of bringing in more customers and growing their revenue. This is particularly useful for SaaS businesses without many brick-and-mortar assets. Table of Contents. What Is Price Localization? Why Use Price Localization?

Payment Methods 98

Payment Methods Pricing Payment Services Social Media 98

Baremetrics

NOVEMBER 2, 2021

Following in the footsteps of Amazon, Shopify first began its journey as a simple online shop, selling snowboards. Shopify Partner Apps are third party companies that sell their services or Apps to Shopify store owners. For example, a Shopify Partner App might enable a shopify store owner to email all of their customers.

Payment Solutions 105

Payment Solutions Payment Methods Payments SaaS Payments 105

Baremetrics

OCTOBER 9, 2021

While Stripe is indispensable for the average online business, providing many different tools, reports, and customizations that power online payment processing , when it comes to finding the billing history for Stripe customers, things are needlessly complicated. Try Baremetrics free. Table of Contents.

Payment Services 98

Payment Services SaaS Payments Payment Methods Payments 98

Baremetrics

AUGUST 21, 2021

We’ll also share an example of a cash flow statement to bring the concept to life and provide some tips for SaaS businesses seeking to simplify and streamline their cash flow statement activities. Calculating cash flow with the direct method 2. Calculating cash flow with the indirect method 3. Customer churn 4.

Payment Solutions 97

Payment Solutions SaaS Payments Payment Methods Software Review 97

Baremetrics

MAY 18, 2021

Working to acquire, qualify, and convert leads is a critical part of SaaS business success, whether you’re a startup or an established enterprise. It’s most helpful to organize your efforts using a well-constructed SaaS sales conversion funnel. Your SaaS funnel is a model that visualizes important stages along the customer journey.

SaaS Payments 100

SaaS Payments Customer Lifetime Value Payments SaaS 100

Point Nine Land

JUNE 18, 2023

More than ten years later, cohort analyses have become an essential part of most SaaS companies’ toolkits. I have written this guide specifically for first-time SaaS founders with limited experience. Cohort analysis is a powerful method used to analyze groups of customers and their behavior over time. of the guide.

SaaS Payments 128

SaaS Payments Payment Services SaaS Payments 128

User Pilot

DECEMBER 19, 2023

Managing customer accounts is a pretty tough job, but you know what’s even tougher? SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. Personalizing customer workflows according to their needs.

SaaS Payments 103

SaaS Payments Management Customer Lifetime Value SaaS 103