SaaStr

MARCH 16, 2022

Jenn Knight, Co-founder and CTO of AgentSync, and Daryna Kulya, Co-founder of OpenPhone, discuss how different approaches have helped each brand reach its target audience and accomplish its goals, the potential of product-led growth, and how to scale growth strategies to yield desirable results. Evolving the sales motion.

New CTO 191

New CTO CTO Scale Innovation 191

SaaStr

JUNE 4, 2023

SaaStr 664: What You Need to Change at $10M to Scale to $100M with Sameer Dholakia, Partner at Bessemer Venture Partners  2. SaaStr 663: 9 Things I Wish I Would Have Told My 2013 Self: Lessons Learned from 9 Years with Heap’s Former CTO, Dan Robinson  4. appeared first on SaaStr.

CTO Coach 149

CTO Coach CTO Scale Venture Capital 149

SaaStr

FEBRUARY 22, 2023

Stripe’s CTO, David Singleton, shares how they use a system of feedback, iteration, and fast shipping to create products that meet users’ expectations. EPD can lead to better user experience, product strategy, and product launches if it follows three essential tenets.

CTO Hire 224

CTO Hire CTO Payment Methods Payment Solutions 224

SaaStr

JUNE 26, 2022

SaaStr 564: Top 10 Learnings Architecting a High Throughput Critical API with RevenueCat CTO Miguel Carranza. Growing & Scaling SaaS Businesses from $1M to $500M in ARR with Intercom CEO Karen Peacock. The post Top SaaStr Content for the Week: Gusto CEO, RevenueCat CTO, Intercom CEO, Notion CRO, and More!

CTO Hire 212

CTO Hire CTO Sales Hiring Scale 212

TechEmpower SaaS

DECEMBER 11, 2023

Do you anticipate scale issues presently or in the future? Are specific technologies or platforms involved in your project? Will you have direct access to a lead developer? cto , product , saas Do you have the basics already defined and merely need them fleshed out? Or is your project a clean slate? An account manager?

Software Development 443

Software Development Development Software Review Software 443

SaaStr

SEPTEMBER 4, 2022

The final speakers and sessions are: David Singleton, CTO of Stripe. Manav Khurana, Chief Growth Officer @ New Relic sharing how to really scale. The post The Final, Awesome SaaStr Annual Speakers: CTO Stripe. Chief Growth New Relic. Ok that’s really it! See everyone Sep 13-15 in SF Bay Area!

New CTO 203

New CTO CTO Scale Engineering 203

SaaStr

OCTOBER 23, 2022

SaaStr 600: Founder Confidential with HubSpot Founder and CTO Dharmesh Shah, & Founder and Executive Chairperson Brian Halligan. ?. SaaStr 598: CEO Systems: 5 Lessons Learned from Scaling at Every Growth Phase with HashiCorp CEO Dave McJannet. ?. How to Build a Super High-Retention Sales Team | Twilio SVP & GM Alice Katwan.

CTO 175

CTO Scale Business Model Retention 175

SaaStr

JUNE 18, 2022

Patricia Hanna, VP Americas Sales Ops @ Confluent. Shradha Kothari, Chief of Staff, SVP & GM North America Sales @ Twilio. Elias Torres, CTO @ Drift. Dale Chang, Operations Partner @ Scale Venture Partners (panel). Patricia Hanna, VP Americas Sales Ops @ Confluent. Avlok Kohli, CEO @ AngelList.

CTO 199

CTO Scale New CTO AWS 199

SaaStr

OCTOBER 8, 2020

We caught up with one of the SaaStr community’s favorite speakers, Dharmesh Shah CTO and co-founder of Hubspot on lessons learnings launching a second product. Hubspot recently expanded its Sales products and the learnings were top of mind. Hubspot launched Sales CRM as a Free product, which might have been a partial mistake.

New CTO 236

New CTO CTO Scale B2C 236

SaaStr

NOVEMBER 17, 2023

Or at least where the co-founder CTO is a true equal partner to the CEO. Unless again, you have a true CTO as well, that is also leading the company. But usually there is an amazing CTO from Day 1. After you hit scale, maybe it doesn’t really matter as much. There are exceptions, many of them.

Outsourcing Services 235

Outsourcing Services Engineering CTO Scale 235

SaaStr

MARCH 5, 2023

SaaStr 638: Lessons Learned in Scaling Your Team & Revenue from $1M ARR to $1B+ with Cloudflare CRO Chris Merritt  2. SaaStr 639: Scaling a SaaS Sales Team While Building Culture with Figma VP of Sales Scott Pugh   3. LIVE Workshop Wednesday with ICONIQ: Building Resilience through Efficient Scaling in 2023 4.

Scale 194

Scale Sales Hiring CTO Hire Startup 194

SaaStr

FEBRUARY 15, 2021

There’s a slide I see again and again from start-ups: 2 of the early sales reps are at 100% of quota, sometimes 150%-200%. So why so often, do only 2 of the first 8-10 sales reps perform? The first 2 scaled reps you hire that hit plan (some may churn before then) get special training. They get CTO training.

Scale 334

Scale CTO Hire Sales Hiring New CTO 334

SaaStr

SEPTEMBER 12, 2021

. “Mastermind Masterclass: The SaaS Org Chart by Series with David Sacks” David Sacks, founder of Craft Ventures and Yammer, and ex-COO, leads us on a new Mastermind class on opening day. #2. “The Secrets Behind Creating Scalable Products with Box’s CEO” Always insightful when Aaron Levie joins! #6.

Scale 229

Scale New CTO CTO B2C 229

TechEmpower SaaS

AUGUST 21, 2023

Other common scenarios that we’ve seen: Scaling and new markets: Your company and product are established, and now you’re scaling or going after new markets. How would your product perform if your user base were to scale up by a factor of 10? However, short-cuts on process can lead to problems downstream.

Technical Review 390

Technical Review Software Review Development Team Review Systems Review 390

SaaStr

JUNE 12, 2022

Why It Matters Who Your “Lead” Investor Is. SaaStr 559: Secrets to Building Your Marketing Engine To Drive Scale with Airtable CMO Archana Agrawal. Top 5 Mistakes Building & Scaling Global Product Teams | HubSpot GM & VP, Products Poorvi Shrivastav. 5 Interesting Learnings from Zoom at $4.3B

Scale 162

Scale Sales Hiring CTO Hire CTO 162

SaaStr

JANUARY 27, 2024

My experience across leading 30+ seed investments, including 4 billion+ exits so far, on why startups fail: Not 200% committed to winning no matter what. There are other reasons startups something do “Good But Not Great” or just OK, but that don’t lead to failure IMHE: Great CEO, Merely Good CTO.

Startup 205

Startup Scale CTO Pricing 205

SaaStr

JUNE 27, 2019

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. We operate at great scale. We had a headquarters office in San Francisco.

Scale 170

Scale Enterprise Scaling Sales Hiring 170

SaaStr

JUNE 11, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Only 18% of Your Sales Teams Are Really Hitting Plan Right Now Growth Slowed Down About 33% On Average For Everyone in Q1 Beware the “Mediocre Recycled” The Zombie Executives of SaaS. Especially … Today?

CTO Coach 174

CTO Coach CTO Scale Scaling 174

SaaStr

JUNE 20, 2021

Here are the Top 10 most watched SaaStr videos of the week: #1 “The Top 3 Things Every COO Should Track for Operational Excellence with Adyen” Adyen COO Kamran Zaki, and VP Operations and Point of Sale Jaclyn Berger, will share their experience with intelligent monitoring, Adyen’s approach to operational excellence KPIs. #2.

Scale 264

Scale CTO Enterprise Innovation 264

SaaStr

AUGUST 9, 2023

I should have camped in his office and literally never taken No for an answer. I had a great CTO, but I also needed a truly great VPE to scale past $10m ARR and deal with all those issues. Our CTO was amazing, but we didn’t work together as well as we should of. Overreacting to competitive threats.

Part-Time VPE 191

Part-Time VPE Sales Recruiting CTO Scale 191

SaaStr

OCTOBER 29, 2021

Some leaders like Slack have seen the same, but most Cloud leaders at scale with high NRR end up getting more and more of their revenue from their existing base, not new customers. Rather, it uses overage events to trigger a call from sales to buy more. #4. They’re growing even faster at scale. This is rare.

Scale 255

Scale CTO Hire New CTO CTO 255

SaaStr

FEBRUARY 6, 2024

It likely will in fact create conflict if you add a separate sales team to sell adding fries to the order. You really need a separate sales team almost on Day 1 here. Almost every SaaS CEO at scale confirms this. Maybe it can start off as founder-led sales, but you need a totally distinct team.

Scale 205

Scale New CTO CTO AI 205

SaaStr

JULY 26, 2022

Our partners and good friends at PlatoHQ, the web’s leading engineering mentoring platform, are doing an incredible event-within- an-event at 2022 SaaStr Annual on Sep 13-15, Elevate : Come hear from and learn from at Elevate at Annual 2022 : SVP of Eng at Slack. CTO at Okta. CTO at Circle. CTO at Carta.

CTO Coach 190

CTO Coach New CTO CTO Scale 190

SaaStr

JUNE 23, 2020

Q: What’s the number one challenge for scale-up founders? You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. You will need a VP of Product to scale your roadmap. She can be your CTO forever. But you won’t scale past $4m-$5m without a true, seasoned VP of Engineering.

Part-Time VPE 230

Part-Time VPE CTO Hire Fractional VPE Sales Recruiting 230

SaaStr

MAY 10, 2023

HubSpot’s operating margins have scaled into the double-digits the past two quarters for the first time. 23% Customer Count Growth Leads to 30% Revenue Growth, but NRR dips to 104% HubSpot is still very much SMB, especially the “M” of SMB. A reminder of just how important being multi-product is at scale.

Scale 243

Scale SMB Headcount New CTO 243

SaaStr

MARCH 7, 2021

Yes, you can manage the sales team yourself. Cash was tight and I didn’t know any great VPs of Biz Dev, so between myself and my VPs of Sales, Product and Customer Success, we all jointly managed our key partners. Fight and create mindshare with partners that deliver you leads. Get on jets and go meet them. A lot more.

Part-Time VPE 256

Part-Time VPE Sales Recruiting Sales Hiring Scale 256

SaaStr

FEBRUARY 7, 2023

with Aashish Krishna Kumar, Head of GTM at Togai Sales Enablement 2.0 – Elevate Rep Performance with Divanshu Goyal, Sales at GTM Buddy Common scaling pains for SaaS businesses and how to overcome them. Straight from a SaaS CCO with Yellow.ai’s CCO with Shekar Murthy, Chief Customer Officer at Yellow.ai

VP of Engineering 229

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 229

SaaStr

JULY 14, 2022

We do that with a combination of industry-leading content and community connections. This led to our first meet-ups in 2013 and 2014, the first SaaStr Annual in 2015 , the industry’s leading podcast in 2016, the first SaaS founder coworking space in 2017, and SaaStr Pro , the first learning management system for SaaS founders in 2018.

Scale 270

Scale Sales Recruiting CTO Hire New CTO 270

SaaStr

SEPTEMBER 15, 2020

And, when you do, do you even think about sale tax compliance? vary on how they handle sales tax and SaaS. It can be confusing to understand how and where you should charge sales tax. Let’s explore a few more ways in which sales tax compliance could impact your growing business. Here’s why you should. .

Payment Services 256

Payment Services compliance SaaS Payments Scale 256

Tom Tunguz

NOVEMBER 18, 2021

Founded by Sanjit Biswas, former CEO at Meraki and John Bicket former CTO at Meraki[link] Samsara builds software to manage physical operations: truck fleets, mining, food & beverage, oil & gas. Sales Efficiency. -. In addition, Samsara enjoys strong and improving accrual sales efficiency of 0.70. Revenue, $M.

CTO Hire 356

CTO Hire CTO Coach Benchmarks Scale 356

SaaStr

AUGUST 25, 2023

On top of that, founders are full of excuses preventing them from scaling. 2 “Give the VP of Sales more time.” You can’t always expect a great VP of Sales to double sales in 30-60-90 days. But you have to see progress in one sales cycle. The best VPs of Sales hit the ground running. It never works, folks!

Part-Time VPE 172

Part-Time VPE Scale Sales Hiring CTO Hire 172

SaaStr

MAY 3, 2021

In the past, we’ve touched on several different ideas to help you scale, to do Even Better: Imagine capital doesn’t matter. But — You May Still Need to be The Chief Customer (and MRR ) Officer. the prospects). You still need to spend 15-20% of your time in sales. And see where that takes you.

Part-Time VPE 272

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 272

SaaStr

NOVEMBER 19, 2020

And your first VP of Marketing just increases qualified leads by 25%. More on that here and a great video discussion below: You’ll probably be ready for your first VP of Sales by $1m in ARR. Ideally, have your VP of Sales on board in time to hire reps 3-300. But you’ll need a manager to scale beyond 2.

Part-Time VPE 363

Part-Time VPE Sales Hiring CTO Hire Scale 363

Unbounce

JUNE 11, 2019

Artificial intelligence is about to change lead generation and conversion as you know it. AI is a blanket term that covers several different technologies. Even if you don’t know much about it, though, you probably use AI-powered technology dozens or hundreds of times per day. Who outside your database represents an ideal lead.

Scale 111

Scale Artificial Intelligence AI Search AI 111

SaaStr

JULY 3, 2022

The Ultimate Guide for Hiring a Great VP of Sales. Dear SaaStr: How Many Sales Reps Do I Need? Top 5 Mistakes Building & Scaling Global Product Teams | HubSpot GM & VP, Products Poorvi Shrivastav. with Jenn Knight, Co-founder and CTO of AgentSync, and Daryna Kulya, Co-founder of OpenPhone.

CTO Hire 186

CTO Hire Sales Hiring CTO Scale 186

SaaStr

NOVEMBER 16, 2021

In 2008, he founded Yammer, an enterprise software company that David grew to 500 employees and $60 million in sales. Head of Sales. Positions Needed: Enterprise AEs, Mid-Market & SMB AEs, SDRs, Sales Ops, Sales Engineer. Positions Needed: Enterprise AEs, Mid-Market & SMB AEs, SDRs, Sales Ops, Sales Engineer.

CTO Hire 235

CTO Hire Sales Hiring Sales Recruiting CTO 235

SaaStr

MARCH 27, 2022

SaaStr 540: 15 Ways to Help the Sales Team with SaaStr CEO and Founder Jason Lemkin. with AgentSync Co-Founder & CTO Jenn Knight and OpenPhone Co-Founder Daryna Kulya. Proven Models that Help GTM and Product-led Teams Scale with CircleCI CEO Jim Rose. Even A Slightly Too High Burn Rate Can Get Out of Control.

VP of Engineering 194

VP of Engineering Scale CTO Engineering 194