SaaStr

NOVEMBER 16, 2021

You’ll need to hire aggressively to get to the next level and continue that rapid growth. But what roles should you hire for, and what will your org chart look like at each stage? David’s first foray into SaaS was in 1999 when he joined a startup that would become PayPal, starting as the product leader and later as the COO.

CTO Hire 258

CTO Hire Sales Hiring Sales Recruiting CTO 258

Baremetrics

DECEMBER 7, 2023

Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0 The gist of it is that Cost of Revenue includes costs that go into providing your Software as a Service. Follow the process for the rest of the categories such as Software & Tools – Sales.

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

Intercom, Inc.

APRIL 19, 2018

Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

AUGUST 25, 2023

To some extent, if you have the hottest startup in the world, the full package, you can play some games with investors. 99% of startups aren’t that. For 99% of startups, when you want money, tell VCs you want money. 2 “Give the VP of Sales more time.” Hiring someone too junior. Ask for money when you want advice.”

Part-Time VPE 195

Part-Time VPE Scale Sales Hiring CTO Hire 195

SaaStr

JANUARY 12, 2022

Indeed this was also my #1 mistake and the #1 I see from so many startups learning to go upmarket. You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself.

CTO Hire 291

CTO Hire Sales Hiring New CTO CTO 291

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Much of the success here depends on how competent and motivated the CTO and their team is.

Sales Hiring 92

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 92

OpenView Labs

MARCH 10, 2020

At some point in every software company’s growth comes the great challenge of tackling the enterprise market. brought together CTOs from PlanGrid, One Medical and AdRoll to discuss what they look for when evaluating software. A lot of our clients want to target CTOs or C-level executives,” said Valentino Volonghi, CTO of AdRoll.

Enterprise 52

Enterprise Software Review CTO Hire Software 52

Kellblog

JANUARY 29, 2020

The majority of startups solve a problem that is already being solved in some way today. It’s also not hard, in brand new categories, to sell your software to people who probably shouldn’t have purchased it — i.e., people not knowing all their options in the nascent market picked the wrong one. baldness cures [5]).

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

The Angel VC

OCTOBER 18, 2012

Continuing my little series using the "minimum viable" approach , here is my 2nd DO for SaaS startups: Build the right team I've written about the topic before, so if you've read this post from early this year most of what I'm going to write now won't be new for you and you may want to skip this article. What comes next?

Sales Hiring 121

Sales Hiring CTO Hire Startup Outsourced Development 121

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. .

Merchant Services 172

Merchant Services Scale Technical Review Sales Hiring 172

Mattermark

AUGUST 23, 2017

Fred Wilson counters the argument that Resource Constraints make it difficult to succeed as a startup, saying that great operators are never limited by a lack of funding or engineers. Our CTO Kevin says: “It’s like the beginning of people’s imagination with computer games, which is awesome.”

CTO Hire 40

CTO Hire Startup CTO Travel 40

SaaStr

JANUARY 17, 2020

. * What are the biggest green lights for CIOs when startups are pitching them? What are the biggest red flags CIOs see when startups are pitching them? What must startups always remember when pitching CIOs? * What must startups remember about how CIOs think about price? Where do founders make mistakes in negotiation?

CTO Hire 134

CTO Hire compliance Scale Startup 134

Intercom, Inc.

JANUARY 5, 2022

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Verizon’s analysis of cyber security incidents found that phishing was behind 90% of successful attacks, which means that 9 times out of 10, they’re highly preventable.

Scale 211

Scale compliance Software Review Technical Review 211

SaaStock

MARCH 29, 2019

The Gold: these are very rare and hard to achieve at the scale-up stage, so you’ll mostly encounter them with startups. That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. Hire Game Changers to Propel Growth. Think about it.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. Where do most startups go wrong both in hiring for partnerships and in the engagements themselves?

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

Kellblog

APRIL 4, 2021

The CEO said to the CTO as we were leaving, “spend the $9M anyway.” To investors [4], advisors, and startup execs as a reminder that founders are not managers, even though sometimes we might like them to act more as if they were. They apologize for missed quarters or bad hires. ” My jaw hit the floor.

CTO Coach 99

CTO Coach CTO Hire Sales Hiring CTO 99

Chart Mogul

MARCH 9, 2020

An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. Established in 2010, Buffer hardly needs an introduction.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Natalia Luneva

APRIL 30, 2021

SaaS Community Marketing: 11 stories from software companies. 1 Matej Kukucka, Head of Marketing at LiveAgent (Help desk software) says: “ We run our community on Facebook because it’s where most of the SaaS communities are being hosted. . #2 What’s the most essential thing for an early-stage startup?

Marketing 98

Marketing Social Media SaaS New CTO 98

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. We chat with Maggie about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Speed is every startup’s biggest competitive advantage.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

JULY 28, 2021

One of the most popular sessions at SaaStr Annual, Busting the Myths About Startup Success with BlackLine CEO and Founder Therese Tucker is up at the top of our must-watch list. I’ve spent my whole career in B2B software. I retired from SunGard Treasury Systems as their CTO. We see that guy all the time down in LA.

Startup 273

Startup CTO Hire Sales Hiring CTO Coach 273

OpenView Labs

JUNE 18, 2020

Welcome to In CASEYou Missed It, where I take a brief break from my Weekly Walks to get to know some of the most interesting and innovative personalities behind the greatest startups in the world. I tell them that I do what I do with music, but with software engineers. And hiring people who are better than you.

CTO Hire 52

CTO Hire New CTO CTO Software Engineering 52

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. He did it, and anyone can do it if they’re a product-focused founder who uses software.

Scale 254

Scale Sales Hiring AI Sales Recruiting 254

SaaStr

MARCH 26, 2024

It’s a little brutal, but if folks want to get rid of half their contact center that are people and replace it with software, you’d probably get budget for $50k. Is the CTO involved in these decisions? Is the CTO involved in these decisions? All the great software companies are built on 80% word of mouth.

AI 251

AI Pricing Artificial Intelligence Scale 251

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. ” But I work in startups. Nick: Totally.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 160

Sales Hiring Sales Recruiting Scale CTO Hire 160

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. Q: How Do You Get Sustainable Output In A Startup?

CTO Hire 194

CTO Hire Sales Recruiting Sales Hiring Scale 194

Chart Mogul

MARCH 9, 2020

An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. Established in 2010, Buffer hardly needs an introduction.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

Mucker Capital

APRIL 6, 2023

Hila Qu joined Mucker’s Tony Yang for an Ask-Me-Anything (AMA) conversation about Product-Led Growth (PLG) for Startups to kickoff the 2023 Mucker Growth Series. Hila Qu has been the Head of Growth or VP of Growth at a number of different companies and startups, most notably Acorns and GitLab. That is a natural hurdle for PLG motion.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

ProfitWell

JANUARY 24, 2020

Wistia , the video software platform we know and love, reminds us that businesses have focused so much on making people aware that they exist, they’ve lost sight of what matters most?: The waitlist is free and open to anyone, and includes a gamification situation that other startups and traditional automakers haven’t yet dabbled in.

Sales Recruiting 40

Sales Recruiting CTO Hire New CTO Sales Hiring 40

SaaStr

AUGUST 2, 2020

The transcript for this episode is below: Therese Tucker: I’ve spent my whole career in B2B software. I retired from SunGard Treasury Systems as their CTO. We see that guy all the time down in LA. Don’t be that guy with your startup. BlackLine started out by building wealth management software. Don’t be that guy.

Startup 158

Startup CTO Hire Scale CTO Coach 158

Mucker Capital

OCTOBER 22, 2018

I quickly discovered I wanted to build a startup and go into the tech space. During that time, I learned how to code, what it means to create a website, and what it means to sign up businesses and sell to customers. I worked on another startup in the wedding and events space — a piece of software to book vendors easily online.

Interviewing 40

Interviewing CTO Hire New CTO CTO 40

SaaStr

DECEMBER 20, 2023

The real conflict is around trying to serve both sets of messaging and marketing at the same time since how you market to SMBs is very different than Enterprise customers. From Henry’s perspective, their software vertical and tech customers have hit a wall. The worst emotion for software sales is uncertainty.

New CTO 265

New CTO Scale Sales Hiring AWS 265

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. There are rules in starting an enterprise software company. In 2016, Hubspot was still a scrappy player that had only recently IPO’d, with a market cap around $1B. A SaaStr Classic!!

Part-Time VPE 235

Part-Time VPE Technical Cofounder CTO Hire New CTO 235

Valerian Tech

JANUARY 22, 2024

Introduction Innovation – a term that resonates deeply within the halls of tech firms and startup incubators alike. Companies like Valerian Technology, with a focus on technology consulting and software architect services, play a pivotal role in this ecosystem, driving both innovation and economic prosperity.

Innovation 52

Innovation Technology CTO Hire Artificial Intelligence 52

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam’s Corner [28:45]. Show Introduction [00:10]. What is LinkSquares?

Scale 107

Scale CTO Hire Scaling CTO Coach 107

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 125

Scale Scaling CTO Hire Part-Time VPE 125

SaaStr

AUGUST 7, 2021

Michael Seibel, YC Partner and CEO of YC’s Startup Accelerator @ Y Combinator. Brittany Skoda, Global Head of Software Banking @ Morgan Stanley. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Amy Pisano, CRO @ Hired.

VP of Engineering 265

VP of Engineering Technical Cofounder CTO Coach CTO Hire 265