SaaStr

DECEMBER 10, 2020

I hear again and again from SaaS founders growing to $5m, $10m ARR or even more that they don’t need a certain VP — with the exception of a VP of Sales. Basically, in SaaS, everyone “gets” that they need a VP of Sales. Hire not just 1-2 reps, but 10. That it’s time to bring in someone that knows.

Sales Hiring 359

Sales Hiring CTO Hire Sales Recruiting Scale 359

SaaStr

MARCH 7, 2021

No one spends enough time recruiting as it is, after $1m ARR or so. Yes, you can manage the sales team yourself. These are all full-time jobs by $1m ARR. Fixing it yourself becomes the biggest time sink and excuse for not hiring there is. And even worse, you often sort of give up trying to make the hire.

Part-Time VPE 276

Part-Time VPE Sales Recruiting Sales Hiring Scale 276

SaaStr

AUGUST 25, 2023

2 “Give the VP of Sales more time.” You can’t always expect a great VP of Sales to double sales in 30-60-90 days. But you have to see progress in one sales cycle. If, in one sales cycle, things aren’t improving on several core metrics, they never will. The best VPs of Sales hit the ground running.

Part-Time VPE 189

Part-Time VPE Scale Sales Hiring CTO Hire 189

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Account Managers: They serve as the lead point of contact for all customer account management matters. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

MARCH 15, 2019

I remember my CTO once arguing with a Fortune 500 company on a “security” concern they had which really made no sense. More here: I Never Lost a Customer I Actually Visited | SaaStr Not hiring a full-time RFP person. They are too much work to just dump on a product person, success person, sales leader, etc. Didn’t matter.

Sales Hiring 173

Sales Hiring Enterprise CTO Hire CTO 173

SaaStr

JANUARY 12, 2022

As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on. That you can’t have a majority of y our revenue dependent on one customer. Did we prioritize the roadmap right?

CTO Hire 291

CTO Hire Sales Hiring New CTO CTO 291

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 180

Scale Sales Hiring Sales Recruiting Sales 180

OpenView Labs

OCTOBER 11, 2019

At Hired, we started out with a transactional model that was—at the time—a super disruptive approach and one of our key differentiators. It would help us establish a more predictable and consistent income based on recurring revenue instead of one-time purchases. Recognizing Your Cue – Opportunities and Conviction.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Merchant Services 178

Merchant Services Scale Technical Review Sales Hiring 178

SaaStr

JULY 14, 2022

Many teams got to come together and meet each other in person for the first time. Revenue leaders were able to network once again. We had Lew Cirne, Founder & CEO of New Relic, Dharmesh Shah, Co-Founder & CTO of HubSpot and for the first time at Annual, we added office hours with the top VCs in SaaS. Now a staple!)

Scale 291

Scale Sales Recruiting CTO Hire New CTO 291

SaaStr

SEPTEMBER 26, 2019

Building a sales team that can go from $0-$50M (Video + Transcript). Gaetan Gachet | SVP of Sales @Algolia. It’s an honor to be here with this mythical creature, this sales leader that goes from zero to 50 million in the same job. He has a whole French sales team and office that only speaks English in Paris.

Scale 141

Scale Sales Hiring Sales Recruiting Technical Advisors 141

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years.

Sales Hiring 160

Sales Hiring Sales Recruiting Scale CTO Hire 160

SaaStr

JANUARY 10, 2020

Does Bob agree with the notion that channel sales have completely died in the world of SaaS? How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? Why is this? What are the drivers of its death?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

NOVEMBER 11, 2022

But as time went on, we shared lessons, what best practices were in customer success and revenue retention and all these things are, right. They have service and all this, but the second cloud for them was sales. They wanted to sell the Amplitude product, I forget, to sales or somebody else, and that was their mistake.

Outsourcing Services 194

Outsourcing Services Banking CTO Hire New CTO 194

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. Lead generation tools do change, but the basic motions of sales and marketing haven’t changed much.

Scale 254

Scale Sales Hiring AI Sales Recruiting 254

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. Hire Game Changers to Propel Growth. Covering all ground won’t be easy.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

ChurnZero

DECEMBER 9, 2022

More and more people are hiring leaders, not for past experience, but for capability and capacity. We hire a third-party firm. Q: Based on your acquisition experience, are for-sale businesses focusing on the customer and NPS? Gabby: We probably track 50 to 60 KPIs, so I’m not going to multiply that times four.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

OPEXEngine

FEBRUARY 13, 2020

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. Cross functional management was attempted but often not effective. In the early SaaS days, management structure was essentially the same.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Point Nine Land

APRIL 9, 2021

A technical co-founder or CTO is always a great-to-have at this stage and becomes a must-have as the business scales beyond seed. Addressable revenue opportunity of $1bn+: As is the case for any startup, VCs optimise for investing in markets where there is a huge potential upside. Market Characteristics ??

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

OPEXEngine

OCTOBER 31, 2019

When you filter the same group of companies but adding revenue growth over 50%, the median number of Finance execs rises over 70% to 12 in Finance. In addition, we see many Finance executives who are very articulate about a company’s business model, its products and understand the sales process at a much more granular level than previously.

Finance 40

Finance CTO Hire Headcount SaaS 40

SmartKarrot

OCTOBER 18, 2022

Client Training (facilitating educational programs) in sales and trading to support knowledge and advocacy of the MediaMath platform. Serve as senior-level advocate for all customer issues and provide ongoing management to ensure timely resolution. Complete and monitor the departmental budget for Relationship Managers.

Customer Success 19

Customer Success Sales Hiring CTO Hire New CTO 19

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. This episode is sponsored by Brex.

CTO Hire 134

CTO Hire compliance Scale Startup 134

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Maggie Hott , Director of Sales at Webflow. Des Traynor , Co-founder and CTO of Intercom. On this episode of Scale by Intercom, we spoke with Farhan to learn more about where the future of customer support is heading, and how understanding customer behavior can help to drive revenue in the future.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

ProfitWell

DECEMBER 6, 2019

What about the ROI of spending time with your family, friends, or kids? That’s what David Apple—customer success and sales guru at Notion— is asking. Along with: What’s the ROI of your customer success manager? How many CSMs should you hire? What’s the return on investment of your mom? What is their ROI? Weekend Wisdom.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

SaaStr

APRIL 7, 2021

There are roughly 2 types of start-up management teams. The first type is the kind of management team hired by second+ time founders. Often folks they convince to once again be a VP of Eng or VP of Sales. But most of us are first-time founders, or close to it. Veterans of the SaaS journey.

Part-Time VPE 237

Part-Time VPE Sales Hiring Sales Recruiting CTO Hire 237

ProfitWell

JANUARY 24, 2020

Number two: Your efforts don’t necessarily convert to revenue. Traffic and impressions don’t always equate to resonance, and they certainly don’t guarantee more revenue. Because now, The Athletic is considered an anomaly in digital media upstarts because it's focused on subscription revenue rather than advertising revenue.

Sales Recruiting 40

Sales Recruiting CTO Hire New CTO Sales Hiring 40

SaaStr

FEBRUARY 15, 2023

Lightspeed Partner, Anoushka Vaswani, is joined by Raj Sarkar, CMO at 1Password, Kim Walsh, SVP, Sales, Partnerships and Customer Success at Apollo.io, and Chris De Vylder, CRO at Sentry, to pass along key lessons from their growth journey. Strategy: To get started, identify playbooks that yield the highest revenue. 20 million?

Scale 198

Scale Sales Hiring CTO Hire Scaling 198

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. Q: Where Should SDRs Report — Marketing or Sales?

CTO Hire 187

CTO Hire Sales Recruiting Sales Hiring Scale 187

User Pilot

MARCH 7, 2024

This could be explained by the fact that it was women, more often than men, who had to step down and work part-time to take care of stay-at-home children during the pandemic. It was an iPad interactive brochure and sales tool for sales centres. Sima Banijamali – Sr. I knew nothing about tech.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

SaaStr

SEPTEMBER 18, 2020

Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR.

Sales Hiring 244

Sales Hiring CTO Hire Scale Investment 244

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today?

Sales Hiring 221

Sales Hiring Scale CTO Hire CTO Coach 221

SaaStr

APRIL 9, 2019

But also, as a sole founder, you also can make a decision in a very timely manner. Not only for the product side, but for the sales and marketing side. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. And, that was a product manager?

Sales Hiring 136

Sales Hiring Scale CTO Hire Marketing 136

SaaStr

SEPTEMBER 24, 2021

Amy Appleyard, VP Sales @ VMWare. Michelle Benfer, VP, Head of North America Sales @ HubSpot. Jessica Weimer Vice President, Global Revenue Marketing @ Podium. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired.

VP of Engineering 277

VP of Engineering Technical Cofounder CTO Coach CTO Hire 277

SaaStr

AUGUST 7, 2021

Michelle Pietsch VP of Revenue @ Dooly. Devon Rutherford, Managed Services Program Manager & Pre-Sales Manager @ Leaseweb. Jules Costa, Content Manager @ BEE. Megan Gallagher, Revenue Enablement Manager @ WalkMe. Amy Appleyard, VP Sales @ VMWare. Sep 27-29 in SF Bay Area.

VP of Engineering 269

VP of Engineering Technical Cofounder CTO Coach CTO Hire 269

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. As for Erica, under her CRO role, she leads all go-to-market functions including Marketing, Sales, Operations, Customer Success, Services, and Support.

Scale 178

Scale Enterprise Scaling Sales Hiring 178

SaaStr

APRIL 4, 2019

They are expecting a discussion on security and scalability and so we have to bring partners to the table and there are some partners we work with that are more than willing to come into that sales conversation with us and these is other partners that aren’t. And you’ve just mentioned several things.

Cloud 171

Cloud Scale Trends Machine Learning 171

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Subscribe to the Sales Hacker Podcast. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. We’re on iTunes.

Scale 107

Scale CTO Hire Scaling CTO Coach 107