SaaStr

NOVEMBER 11, 2019

Though our second day of the event is focused on mythical creatures of all kinds, you’ll find that there are unicorns hiding in our agenda every day this year. Well, we did the heavy lifting and highlighted a few here for you… “When to Hire and When to Automate” with Zapier CEO Wade Foster. The Unicorns ??.

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Payment Services CTO Hire Payments New CTO 100

SaaStr

APRIL 22, 2019

Hear why he thinks that the next call should not have been to a competitor. “Hiring, Firing and Stretching: How to Build Your First Management Teams” ScaleX Founder and Managing Partner Dilek Dayinlarli and Insider Co-Founder and CEO Hande Cilingir and Atlassian Head of OpsGenie Berkay Mollamustafaoglu. His next call?

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CTO Hire Scale Sales Hiring CTO 150

SaaStock

MARCH 29, 2019

Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. The Gold: these are very rare and hard to achieve at the scale-up stage, so you’ll mostly encounter them with startups. The best part? Hire Game Changers to Propel Growth.

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Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. In February 2021 Intercom’s CEO Karen Peacock and recently appointed CRO Leandra Fishman spoke at an internal staff event event and we wanted to share some of the highlights with you. Intercom on Product: Keeping the momentum going as you scale.

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VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

SEPTEMBER 26, 2019

So you were the first sales hire. Talk to me about the sales hires that you made back in the early days and talk to me about how it changed through the different stages. So my first sales hire was beginning of 2015. The very first few sales hire are I would say not your typical reps. Laura Bilazarian : Awesome.

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Scale Sales Hiring Sales Recruiting Technical Advisors 136

Intercom, Inc.

JANUARY 5, 2022

Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Liam: Why is it so important for B2B companies to be SOC 2 compliant as they scale? Scaling security as a startup. The LinkedIn Incident.

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Scale compliance Software Review Technical Review 211

SaaStr

JANUARY 10, 2020

Listen to the start of the episode for a promo code to our upcoming events! At what scale does that become impossible? How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves?

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Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

JANUARY 17, 2020

Listen to the start of the episode for a promo code to our upcoming events! What other elements of the contract should startups really spend a lot of time focusing on? 300: When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Loving our podcast content?

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SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And so we actually had to make some major adjustments and look for an alternative way to deliver the software which clearly meant that we needed to move to the cloud full-time. Want to see more content like this session?

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Cloud Scale Trends Machine Learning 168

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. Balancing internal growth with hiring.

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Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

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Sales Hiring Sales Recruiting Scale CTO Hire 156

SaaStr

MARCH 26, 2024

Before diving into your questions, you’ll want to head over to the link below and sign up for an exciting event coming up this week. Is the CTO involved in these decisions? App contraction is still happening, and AI is absorbing all of the energy in the industry. It doesn’t matter until you’re at scale. It’s too early.”

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SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Of course, not at scale.

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Scale Scaling CTO Hire Part-Time VPE 124

Outseta

OCTOBER 15, 2018

The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. Wistia is certainly not the first tech company to suffer from over-scaling, but their story is both unique and illuminating for a number of reasons. of the $3.5M

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CTO Hire CTO Coach SaaS New CTO 65

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. I think I did this time and time again.

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CTO Hire Travel Underperforming Technical Team CTO Coach 157

SaaStr

JULY 28, 2021

I retired from SunGard Treasury Systems as their CTO. When you find the right partner, the right investor, what they can do in terms of helping you grow and scale a company is just invaluable. You have to learn things like how do I scale my sales force? Your big money is going to go into hiring your employees.

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Startup CTO Hire Sales Hiring CTO Coach 272

SaaStr

FEBRUARY 28, 2020

Listen to the start of the episode for a promo code to our upcoming events! How does one know when we need to hire generalists vs specialists? How does this requirement change as the company scales? How does Karl think about doing this at scale? How does Karl structure the hiring process today?

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Sales Hiring Scale CTO Hire CTO Coach 218

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. It got much better over time. A SaaStr Classic!!

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Part-Time VPE Technical Cofounder CTO Hire New CTO 224

SmartKarrot

AUGUST 16, 2022

QBRs ensure that companies deliver customer outcomes in a timely manner by encouraging meetings and conversations. In a QBR meeting, customers can voice their concerns, measure their success, and scale to meet the goals they choose. These annual executive business meetings are a wonderful time to discuss contracts.

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Technical Review Systems Review Business CTO Hire 10

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. We do a lot of events. How have you seen it develop?

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Technical Advisors Scale Sales Hiring Sales Recruiting 158

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

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Sales Hiring Scale CTO Hire Marketing 131

Intercom, Inc.

OCTOBER 31, 2019

When a company is moving from the startup to the scale-up phase, there is the potential for productivity practices to be lost along the wayside. Technology helped us put a man on the moon, but the interface between the human and technology can have huge impact on whether or not we can take advantage of that, particularly at scale.

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Artificial Intelligence Scale CTO Hire AI 169

Intercom, Inc.

APRIL 27, 2018

It can also be a great learning and growth opportunity – after all, outages and errors can be complex events to understand and remediate. But at the same time, being on call out of office hours is inherently disruptive to your life. You need to be ready to respond quickly and competently to an alert about something being broken.

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Engineering Software Review Technical Review Systems Review 209

SaaStr

APRIL 18, 2019

I came back to G2 as a CEO about three quarters ago after a little bit time at SteelBrick. But my co-founders has done an amazing job, creating a scale platform that now has 600,000 reviews and 3 million SaaS software buyers coming every month looking for products like yours. The first event was four years ago.

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Sales Recruiting VP of Engineering Scale SaaS Payments 170

SaaStr

MAY 2, 2019

And then it was just a matter of, okay, make sure that it works, make sure that it scales, then very important not to forget, make sure that people buy it, that they know how to find you, you know. en you start saying, scaling and what does that even mean? They’re really giving them money to scale the business. Vlad : Ye ah.

Scale 145

Scale Business Sales Hiring CTO Hire 145

SaaStr

AUGUST 15, 2020

I mean, maybe you do, but I don’t know anyone right now with extra money, time, or people, right? And well, that simplicity theme obviously is so massive and also just doing more in the product when you have that massive scale that you all have at Algolia and New Relic has as well. I did an event with CIOs recently.

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Payment Methods Merchant Services Scale Payments 201

SaaStr

DECEMBER 13, 2019

Listen to the start of the episode for a promo code to our upcoming events! It’s an essential skill in the toolkit of the modern marketer, and one that’s easy to get started with, no matter your company scale. And I think what it taught me on the operating side was that consistency is absolutely fundamental scale.

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Technical Advisors Scale Technical Review Payment Solutions 160

SaaStr

NOVEMBER 21, 2019

We focus on Series A, and we only make a small number of investments, probably four or five a year, precisely because like to work very closely with the companies that we invest into to really help you scale out of Europe. Series A money is to fund the growth energy and the Series B money and C the expansion and the scale up.

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New CTO Sales Hiring B2C CTO Hire 147

SaaStr

OCTOBER 16, 2020

Is there hiring decisions? If you’re hiring right now, I think it’s extra important to have the hiring criteria all the way down to specific things you’re looking for, for a candidate or red flags documented, so that everyone is super tightly aligned. Paul Rosania: So let’s imagine I went to you as a CTO.

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CTO Coach Sales Hiring Software Review CTO Hire 173

SaaStr

AUGUST 22, 2020

Justin Bedecarre: And then another client of ours is an international company that has decided that they truly want to scale up in San Francisco. We don’t know when we’re going to be able to get safely back at scale. One of the things that you and I talk about a lot is hiring for skill and impact over proximity, right?

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Sales Recruiting Cloud CTO Hire Scale 147

Sales Hacker

AUGUST 18, 2020

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable, unimaginable, impossible. Check them out at www.outreach.io.

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Subscription Payment Features Scale Underperforming Technical Team 106

Intercom, Inc.

AUGUST 13, 2019

No, I think the real reason is evident in this quote: OH (a former CTO of Autodesk): “I can walk through most buildings and tell you which version of AutoCad was used to design it. “. And of course your team changes over time – you might be scaling like crazy, so how do you make sure you haven’t already outgrown your tools and processes?

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Underperforming Technical Team New CTO CTO Hire Technology 223

Sales Hacker

MAY 5, 2021

As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. Now, he is setting his sights on how to scale out a larger function with more specialist roles. By following Keith, you’ll always know about upcoming events like OpsStars.

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Scale Technical Cofounder Technical Advisors Sales Hiring 99

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. Is it a time?

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Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 255

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. We add human touches to as many things as possible, and then we innovate and listen to our employees, at scale, and the results, I think, speak for themselves.

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Part-Time CTO CTO Hire CTO Coach CTO 262

SaaStr

JANUARY 14, 2020

The evidence that made it super clear in the end was that we were not closing big deals with technology buyers at scale. That was when we realized we had to go hire some experienced enterprise go-to-market leaders, like Heather Zynczak who runs marketing at Pluralsight. We were succeeding at large scale.

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B2B B2C Scale New CTO 133

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? How has Peter found the transition from CTO to CEO this time?

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VP of Engineering CTO Hire Technical Review Sales Hiring 132