Outseta

SEPTEMBER 23, 2020

The no-code community chose us When we set out to build Outseta almost 4 years ago now , we were laser focused on building a product to help bootstrapped SaaS founders launch new products more efficiently. We’ve never wavered from that mission—today the majority of our customer base is other SaaS companies. New feature!

Payment Features 52

Payment Features Operational efficiency. Subscription Consulting 52

SmartKarrot

OCTOBER 8, 2021

Just like the two faces of a coin, SaaS integration too comes with its own set of challenges and benefits. As the maturity of SaaS integration increases, so does the importance of integration. Clubbing in SaaS with the corporate systems has become more than necessary today. Key Challenges of SaaS Integration: 1.

SaaS 10

SaaS Systems Review Technical Review Operational efficiency. 10

Neil Patel

NOVEMBER 30, 2020

Chances are you’re already using various apps, or Software as a Service (SaaS), across your organization. SaaS examples include Monday, Trello, Salesforce, and Gmail. You usually need to switch between these SaaS applications to complete tasks, whether it’s assigning someone a project in Trello, or responding to a customer in Gmail.

Marketing 110

Marketing Scale Technical Review compliance 110

SmartKarrot

FEBRUARY 21, 2023

When required, set an example for your direct reports by working directly with clients and showing them what best-in-class looks like in terms of operational efficiency and client communication. Enterprise SaaS/cloud software customer success positions require a minimum of seven years of progressive experience.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

SaaStr

JANUARY 17, 2020

But for those that missed it, can you give me a little bit of context in terms of how did you make your way into the world of SaaS that we love so much, but also really come to be one of the leading CIOs in this really rising mega wave events by SaaS that we’re seeing today. Yousuf Khan: The how piece is actually very critical.

CTO Hire 133

CTO Hire compliance Scale Startup 133

OpenView Labs

MARCH 10, 2019

This is what makes customer success such an important part of any SaaS company’s success, and it’s especially critical for companies that employ a product led approach to growth. Instead, we take more of a consultative approach and openly tell customers if we don’t think that we are the best tool for them given their circumstances.

Scale 69

Scale Customer Success Scaling Sales Hiring 69

BetterCloud

JULY 18, 2023

There’s a lot to think about when making an investment in a new SaaS management platform. So here, we’ll go over: The definition of time to value and why it’s crucial How to evaluate a SaaS management platform’s time to value What helps BetterCloud customers speed time to value to quickly achieve a positive return on investment.

Operational efficiency. 52

Operational efficiency. Scale Identity management Technical Support 52

Blulogix

MARCH 10, 2024

This post explores strategies for effectively managing product complexity in subscription models, ensuring businesses can offer flexibility and customization without compromising operational efficiency. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

B2B 52

B2B Subscription Payment Features Software Review 52

User Pilot

JANUARY 26, 2021

In this post, we are going to show you why your SaaS needs customer journey analytics, how to do it right, what tools are available, and how to see through the trees to apply the insights from your customer journey analytics directly to your user touchpoints! (Or Schedule a free consultation today! But then what?

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

SaaStr

AUGUST 15, 2020

This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company. Bernadette Nixon: Sure.

Payment Methods 198

Payment Methods Merchant Services Scale Payments 198

BetterCloud

AUGUST 21, 2020

You’ve concluded that you need to rethink how IT manages users and SaaS applications to thrive in this new era of IT. Time to consider ways to improve your operational efficiency , like automation. And how does an enterprise team know when to automate IT and start using a SaaS operations ( SaaSOps ) platform?

Technical Review 59

Technical Review Enterprise Operational efficiency. Scaling 59

SmartKarrot

JULY 26, 2021

Customer Experience Director Customer Experience Manager Customer Experience Consultant Customer Experience Specialist Customer Experience Agent Customer Experience Advocate. Digital is the way ahead for SaaS businesses! To understand how SmartKarrot can helps SaaS companies keep and grow loyal customers, Request a Demo.

Artificial Intelligence 11

Artificial Intelligence Scale AI Search AI 11

ChurnZero

JANUARY 13, 2023

2023 will be a breakout year for digital Customer Success, customer intelligence, and AI-fueled outcomes at SaaS companies. Ed Powers , principal consultant, Service Excellence Partners. Company-wide operational efficiency initiatives will force CS leaders to take a hard look at their teams, tools, and customer journeys.

Trends 98

Trends Customer Success Sales Hiring Scale 98