Sales Hacker

DECEMBER 19, 2022

As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams. Grant Thornton consulting firm ). Grant Thornton consulting firm ).

Sales Hiring 79

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 79

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. The opportunity emerged out of a shift in how we practice sales. Starting a new sales team is not unlike doing improv.

Sales Hiring 171

Sales Hiring Sales Recruiting Underperforming Technical Team Scale 171

ChurnZero

JANUARY 25, 2024

Skillset 1: Sales acumen In 2024, driving revenue is a primary responsibility of CS. This means that sales acumen is no longer just a bonus for CS professionals—it’s a new baseline for many companies. CSMs still need a consultative skillset for building trust, advocating for customers, and turning them into champions.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. That experience led to his bestselling book, The Sales Acceleration Formula. I just don’t think sales have anything to do with product-market fit. A data-driven framework for scaling.

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

Intercom, Inc.

OCTOBER 26, 2021

Getting the team right is one of the hardest parts of scaling sales. But no sales team can afford to grow without intention. While building a sales team, we’ve focused a lot on our sales culture. Here’s how we went about growing a sales team that is both world class and culture-additive.

Scale 160

Scale Sales Hiring Sales Recruiting Sales 160

Incredo

NOVEMBER 21, 2019

In its turn, SaaS company is responsible for optimizing conversions and successful onboarding so the visitor becomes a paying customer. Process is simple but would we write about it if everything was that easy? If sounds like this topic can help you generate more SaaS sales with less risk, we are starting! See the difference?

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Buffer Resources

JANUARY 18, 2024

  Your options, in order of cost: LinkedIn Premium Career  LinkedIn Premium Business LinkedIn Sales Navigator LinkedIn Recruiter Lite The primary differences between the plans are how far back you can see profile views, people browsing, more advanced search filters, and saved leads.

Technical Review 103

Technical Review Systems Review Sales Recruiting AI Search 103

SaaStr

MARCH 10, 2020

That was the most over the top entrance that the sales leader for a company that moves boxes around the world has ever gotten. So we did about 442 million in sales last year. The top 25 freight forwarders combined to do 100 billion a year in sales. Rely on your success, know you are doing something right and scale faster.

Scale 196

Scale Sales Hiring Sales Recruiting Scaling 196

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

Totango

OCTOBER 20, 2022

In some companies, customer success managers may play an active role in the sales process, helping sales representatives elicit customer goals and persuade buyers of product benefits. At other companies, CS managers may be assigned to follow up on sales during the customer onboarding phase.

Sales Hiring 90

Sales Hiring Customer Success Sales Recruiting Technical Review 90

Sales Hacker

JUNE 7, 2021

Sales customer insights. This is important for anyone who prospects or handles inbound calls – could be both inside sales and field sales. Persona and market insights come in here – even though we’re at an early point in the sales process. But what are these insights that will transform the conversations salespeople have?

Sales Recruiting 107

Sales Recruiting Payment Services Payment Methods Sales 107

Buffer Resources

JANUARY 18, 2024

  Your options, in order of cost: LinkedIn Premium Career  LinkedIn Premium Business LinkedIn Sales Navigator LinkedIn Recruiter Lite The primary differences between the plans are how far back you can see profile views, people browsing, more advanced search filters, and saved leads.

Technical Review 62

Technical Review Systems Review Sales Recruiting AI Search 62

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 171

Scale Sales Hiring Sales Recruiting Sales 171

SmartKarrot

OCTOBER 3, 2022

Recruit, hire, mentor and coach Customer Success team members. Foster relationships and uncover additional client needs while also generating referrals/leads to other clients and consultants. Assist with client marketing correspondence (newsletters, campaigns, sales print materials, welcome packets, surveys, etc.).

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Outsourced Development 19

SaaStr

SEPTEMBER 27, 2019

As for Ryan, prior to G2 he was Senior Director of Global Marketing at Hubspot where among many other achievements, he scaled HubSpot’s marketing-generated sales revenue by 330% year-over-year. How you can tailor onboarding to customers. Due to his success, Ryan has been named to Forbes’ List of World’s Most Influential CMOs.

Sales Hiring 131

Sales Hiring Sales Recruiting Scale Software Review 131

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

Neil Patel

SEPTEMBER 11, 2020

Gusto makes onboarding, paying, insuring, and supporting employees as easy as possible. It’s a human capital management (HCM) system designed to help you save time and reduce errors. Contact their sales team for a custom quote to get started! #4 And they don’t call themselves a “people platform” for no reason. And the best part?

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. We had them on the podcast way back in 2016, and they’ve even been a guest contributor to our book Intercom on Onboarding.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

SmartKarrot

APRIL 4, 2022

As a Customer Success Manager, you will be involved in all aspects of account management, training, support, driving value, and being a trusted client partner by serving as the primary contact for the onboarding of new customers, the training of platform end users, as well as post-go-live support. Organization: Evisort.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Systems Review 19

ProfitWell

APRIL 13, 2020

Amanda Northcutt , an expert in subscription company consulting and recruiting, launched Sales in the Subscription Economy —a podcast by sales VPs for sales VPs competing in the subscription space, trying not just to survive this crisis, but emerge from it even better. Put people first.

Sales Recruiting 52

Sales Recruiting Marketing Subscription Payment Features 52

Valuize Consulting

NOVEMBER 3, 2021

The Employee Experience (EX) is the journey an employee takes with your organization and is the sum of all employee-employer interactions throughout that employee lifecycle, from pre-recruitment to post-exit. times faster revenue growth ( Sale s force , 2020). In fact, companies that prioritized Employee Experience achieved 1.8

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

OpenView Labs

OCTOBER 29, 2021

Founders who leave these important tasks to chance, or do them without the appropriate due diligence, may suddenly find themselves forced to hire consultants as the company grows and matures. . Nikita’s Non-traditional Recruiting Approach. Finding and Recruiting the Right Product People.

Sales Hiring 60

Sales Hiring Sales Recruiting Development Team Review Management 60

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. But the one thing you must think about is sales. Without sales, your startup dies. Yet, sales is all too often a dirty word. They go for the sale without caring about what the customer needs in the first place. Coach regularly.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

SmartKarrot

NOVEMBER 8, 2022

Work with the team leaders to manage ongoing CS activities: onboarding, training, customer support, customer success management, and customer education. Support the Business of Law sales teams (both new business and account management) throughout the new client and renewal sales cycles.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Benchmarks 19

SmartKarrot

FEBRUARY 3, 2022

Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. Lead hiring for BetterUp Care customer success partnering with recruiting and Care leadership. Act as a consultant by using business data and contacting your customers to enhance existing B2B relations.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Travel 19

SmartKarrot

MARCH 21, 2023

Role: Director, Customer Success Strategy Location: Seattle, WA, United States (Remote) Organization: CommerceIQ As a Director, Customer Success Strategy, you’ll create and implement customer success strategies that promote effective onboarding, adoption, retention, value creation, and customer satisfaction.

Customer Success 19

Customer Success Sales Recruiting Consulting Benchmarks 19

CustomerSuccessBox

MAY 2, 2022

Those that already have a solid marketing and sales strategy in place and just want to broaden their reach? When it comes down to it, some of the most popular SaaS partner program strategies have two major advantages: Taking use of more well-known brands Increasing the size of your marketing and sales initiatives. Inspire Excitement.

Sales Recruiting 52

Sales Recruiting SaaS Outsourced Development Content Marketing 52

SmartKarrot

MAY 6, 2022

Represent the voice of the customer to provide input into the core product, marketing, and sales process. Apply here: [link] Role: Customer Success Lead Location: London, England, United Kingdom Organization: Stripe As a Customer Success Lead, you will recruit, train and lead a team of customer success managers.

Customer Success 19

Customer Success Sales Recruiting Scale Software Review 19

ChurnZero

JULY 9, 2020

Sure, you won customers over to get the initial purchase, but what about your post-sale courting? After each instruction-based webinar, customers have a 1:1 consultation with their Customer Success Manager. Being a good partner and delivering outcomes is expected. Applaud Accomplishments With Awards.

Retention 64

Retention Strategy Scale Sales Recruiting 64

Sales Hacker

JULY 24, 2019

It’s a problem in sales too. According to the 2019 State of Sales Performance survey , 73% of teams polled said that less than half of their team were women. Companies and sales teams are missing out on the benefits that diversity brings. Women Sales Pros. Women in Sales. Utah Women in Sales. Gals and SALS.

Sales Hiring 74

Sales Hiring Sales Recruiting Revenue Sales 74

SmartKarrot

FEBRUARY 21, 2023

To provide high levels of customer satisfaction, recruit and train the best customer success managers. 7+ years of experience working with or managing technical programmes, whether as a vendor, partner, ISV, consultant, or as a vendor. A minimum of three years of experience managing change and leading people.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. But the one thing you must think about is sales. Without sales, your startup dies. Yet, sales is all too often a dirty word. They go for the sale without caring about what the customer needs in the first place. Coach regularly.

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

SmartKarrot

FEBRUARY 4, 2021

Role: Director of Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal. Identify, recruit, and onboard high potential partners.

Sales Recruiting 10

Sales Recruiting Customer Success Technical Review SMB 10

SmartKarrot

JANUARY 21, 2022

Work cross-functionally with sales to ensure successful deployments across Twingate’s largest deployments. Create and execute a talent strategy that recruits, onboards, and develops diverse talent. Conduct client demonstration sessions designed to address the individual needs of the account with a consultative approach.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Leadership 19

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 152

Sales Hiring Sales Recruiting Scale CTO Hire 152

SmartKarrot

JULY 20, 2021

Design, hire and manage 24×7 global customer support team implementing Tiers 1, 2, and 3 and building the infrastructure to support the operational model. Build and manage deployment, technical account management, developer services and e-learning. Help recruit, hire, and onboard new Engagement Managers.

Sales Recruiting 10

Sales Recruiting Customer Success Sales Hiring Outsourced Development 10

SmartKarrot

JANUARY 25, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Dover As a Director of Customer Success, you will work with the founders and other team members to build a world-class product delivery and customer management strategy. Help recruit, hire, and onboard new Customer Success Managers.

Customer Success 19

Customer Success Sales Recruiting Scale Sales Hiring 19