Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. If you missed episode 153, check it out here: Learning Drives Sales Effectiveness with Paul Fifield?.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

SaaStr

MAY 7, 2019

We actually work with Atrium and have had really great engagement with them so it’s been a really great relationship. That’s actually been a huge asset not just for us, but also in recruiting talent. They really value that so it’s been great also just for recruiting. How are you trying to scale it?

Scale 114

Scale Scaling Sales Hiring Underperforming Technical Team 114

Andreessen Horowitz

OCTOBER 16, 2023

One of the toughest challenges for founders — and especially technical founders who are used to focusing so much on product features over sales — is striking “product-market fit”. So in that shift from product-market fit to product-market-SALES fit, how much should you optimize your go-to-market for product… and even the other way around?

Product Marketing 80

Product Marketing Scale Sales Hiring Sales Recruiting 80

ProfitWell

DECEMBER 13, 2019

The goal in SaaS sales is not to convince your customer to buy your product there and then—it’s to win that customer over to your product for a lifetime. We’ll tell you how to use your understanding of a prospect to turn them into a delighted customer, what metrics to lean on, and how to build the perfect SaaS sales team. What is SaaS?

Scale 61

Scale Sales Recruiting SaaS Sales 61

Sales Hacker

SEPTEMBER 23, 2019

This week on the Sales Hacker podcast, we talk to Kevin Egan, VP of North American Sales at Slack. Kevin’s sales career has taken him from Oracle, to Dropbox, to Salesforce, and now, to Slack. How experience as a sales engineer can play into your role as a sales leader. Subscribe to the Sales Hacker Podcast.

VP of Engineering 52

VP of Engineering Sales Recruiting Sales Hiring Scale 52

SaaStr

OCTOBER 25, 2019

276: Liat Bycel is VP of Customer Engagement @ Airtable, the startup that works like a spreadsheet but gives you the power to organise anything. Finally before Twitter, Liat was VP of Sales @ Revolution Prep where she led and managed 7 offices. How does Liat think about challenging the traditional sales model? Pricing? *

Sales Hiring 111

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 111

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Thanks to their excellent growth platform, businesses have been able to transform how they attract, engage, and delight customers for many years. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

MARCH 1, 2019

What one question must all founders be asking in the sales process? * How does Tom think about constructing comp plans the right way today? Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales?

Scale 116

Scale SMB Sales Recruiting Sales Hiring 116

SaaStr

OCTOBER 4, 2019

Before that, Jeppe was the CFO @ Tradeshift where he first hand saw their scaling to 190 countries with offices in 6 different locations. How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * Loving our podcast content? What changes? *

Scale 121

Scale SaaS Payments SMB Sales Hiring 121

Neil Patel

JANUARY 20, 2021

Your content’s reach has a lot to do with engagment — that is how many people like, react, comment, or share your post. Engagement rates are way up — but organic reach is way down. To increase engagement and optimize user experience, content is tailored to each user’s individual interests. Absolutely.

Social Media 145

Social Media Software Review Branding Engagement 145

SaaStr

JANUARY 10, 2020

Does Bob agree with the notion that channel sales have completely died in the world of SaaS? At what scale does that become impossible? In the early days, partnerships can be a distraction, how does Bob determine between right and wrong when determining whether to engage in a partnership? Why is this? Kind of solve the problem.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

NOVEMBER 21, 2019

We focus on Series A, and we only make a small number of investments, probably four or five a year, precisely because like to work very closely with the companies that we invest into to really help you scale out of Europe. Series A money is to fund the growth energy and the Series B money and C the expansion and the scale up.

New CTO 147

New CTO Sales Hiring B2C CTO Hire 147

Upscope

JUNE 9, 2021

There are plenty of happy smiling recruitment videos for call centers on Youtube but the real data on how people feel can be found in the comments section. And at the call center I was at, the recruiters told me the job wasn't a sales job, just customer service. Do your best to: Monitor and generate engagement; check in often.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

ChurnZero

JANUARY 26, 2021

So how can CSMs engage with their customers in an outcomes-oriented way? . Finally, because this is a customer-facing tool, we won’t be using it to document internal strategies for engaging and growing a customer account. That information is captured in an Account Plan which is a different exercise and tool altogether. .

Customer Success 98

Customer Success Sales Recruiting Sales Hiring Management 98

SaaStr

JANUARY 3, 2020

What one question must all founders be asking in the sales process? * How does Tom think about constructing comp plans the right way today? Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales?

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

Intercom, Inc.

MARCH 14, 2019

This is episode one of Scale, a brand new podcast series on moving from startup to scale up. “What I’ve always tried to do, for example when I’m recruiting for a customer advisory council, is to think very carefully about the company’s objectives. 6 ways to create a customer-centric culture.

Scale 178

Scale Sales Recruiting Sales Hiring Company Culture 178

Intercom, Inc.

SEPTEMBER 20, 2018

Marketing and sales may employ different tactics, but their goal should be singular: help the company sell its product. They can be difficult to diagnose, and if sales and marketing don’t have a healthy relationship, things can devolve into pointing fingers instead of working together to find solutions.

Scale 99

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 99