SaaStr

JANUARY 12, 2022

You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on.

CTO Hire 325

CTO Hire Sales Hiring New CTO CTO 325

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . The first step to sales tax compliance is knowing if what you sell is even taxable.

Merchant Services 200

Merchant Services Technical Review Scale Sales Hiring 200

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. Technology vision and strategy: A fractional CTO is responsible for developing and implementing a long-term technology vision and strategy for the company.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

SaaStr

MARCH 15, 2019

I remember my CTO once arguing with a Fortune 500 company on a “security” concern they had which really made no sense. More here: I Never Lost a Customer I Actually Visited | SaaStr Not hiring a full-time RFP person. Not hiring a full-time Chief Security & Compliance Offer. Didn’t matter.

Sales Hiring 174

Sales Hiring Enterprise CTO Hire CTO 174

Payrix

OCTOBER 1, 2024

In the latest episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis sits down with Candice Raybourn, Head of Partner Activation at Payrix and Worldpay for Platforms, to discuss the crucial topic of PCI compliance. Candice underscores the financial and reputational risks associated with non-compliance. is essential.

Payment Services 113

Payment Services Merchant Services Payments compliance 113

SaaStr

NOVEMBER 18, 2020

It’s really not surprising that many SaaS companies make this common mistake and find themselves unintentionally non-compliant. They learned the importance of sales tax compliance the hard way—when they had to pay millions in back taxes. Sales tax laws across the United States are pretty inconsistent, especially for SaaS solutions.

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New CTO SaaS Sales CTO 224

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. SOC 2 compliance: A Beginner’s Guide.

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Scale Software Review compliance Technical Review 211

Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Intercom, Inc.

FEBRUARY 22, 2022

We do that by: Investing in your trust through compliance with industry security and privacy ISO standards or frameworks such as SOC 2. Hiring and cultivating incredible talent on our Information Security team. The team’s remit covers: security and abuse; governance risk and compliance; and IT. Shipping quickly and securely.

Data 118

Data CTO Hire Technical Review Scale 118

Valerian Tech

FEBRUARY 10, 2023

The success of a cryptocurrency project depends on many factors, such as the strength of the technology, the adoption and support of the community, the availability of funding, and regulatory compliance. How can CTO’s help ensure the Success of a Cryptocurrency Project?

Part-Time CTO 52

Part-Time CTO CTO CTO Coach CTO Hire 52

SaaStr

APRIL 4, 2019

We needed to stay relevant along the customer’s journey and we needed to find our own cloud provider that was going to allow for us to scale quickly, to have the security that we knew customers were demanding when they were searching for cloud platforms. What about compliance? Where is your storage? How is data being managed?

Cloud 173

Cloud Scale Trends Machine Learning 173

User Pilot

MARCH 7, 2024

This could be explained by the fact that it was women, more often than men, who had to step down and work part-time to take care of stay-at-home children during the pandemic. Also – a study by Paychex from December 2018 found that 33% of women in technology have considered changing careers because of male colleagues.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

Upscope

JANUARY 5, 2020

They built an engine to find the customers that loved their product, find the features they really liked and then built their value messaging around it. They built an engine to achieve product market fit and find positioning. Two key things greatly helped find their positioning. How did they get to this positioning?

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. We chat with Maggie about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Liam Geraghty: Will Larson is the CTO of Calm , the mindfulness app.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Since then, its culture code has been viewed more than 4 million times. Chances are, that plan will fall short on actually retaining and recruiting top talent. Compliance.

Company Culture 40

Company Culture Sales Recruiting Scale Sales Hiring 40

BetterCloud

JANUARY 21, 2021

Last year, our CEO David Politis sat down for a wide-ranging chat with Bharat Mediratta, CTO of Dropbox. If you’re not properly managing access, you could easily find that ex-employees can access your Slack instance—and in a world where sensitive information is flung around willy-nilly, that becomes a huge issue.

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New CTO CTO compliance Communication 52

All that Saas

DECEMBER 24, 2021

Half-yearly business reviews to optimize cost and compliance. Compliance. The compliance feature is great for not only expense tracking but also to keep the user accountable for all of the spendings that occurred. Receipt Compliance. Real-time Expenses Visibility. Only the CTO has admin access. Audit Trails.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

Mucker Capital

APRIL 6, 2023

And then when they do actually sign up, it's up to me or the product team to make sure that within that time period, they're activated and they are finding usage, right? A lot of times what works is you layer on some sort of outreach ABM, kind of a traditional marketing sales approach, to find this buyer quickly.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

JULY 23, 2021

Brian Peterson, CTO @ Dialpad. Tolithia Kornweibel, Chief Revenue Officer @Gusto. Billi Jo Wright, Chief Risk & Compliance Officer, Payrix. Dave Walters, CTO, Hired. Christa Diaz, Senior Director, Customer Success, Hired. Amy Pisano, CRO, Hired. Zach Kitschke, CMO, Canva.

VP of Engineering 284

VP of Engineering New CTO CTO Hire Sales Hiring 284

SaaStr

AUGUST 15, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I see it all the time, which is, you said it super well, make money, save money, reduce risk. And I think it’s part of the reason why the enterprise is changing so fast, which we’ll get to.

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Payment Methods Merchant Services Scale Payments 268

SaaStr

JANUARY 17, 2020

What do CIOs really want to see in the form of security and compliance? How can startups clearly and articulately present their plans for security, compliance and change management? If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Harry Stebbings.

CTO Hire 170

CTO Hire compliance Scale Startup 170

SaaStr

SEPTEMBER 24, 2021

Christine Spang, Co-Founder and CTO @ Nylas. Billi Jo Wright, Chief Risk & Compliance Officer @ Payrix. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Brian Peterson, CTO @ Dialpad. Oscar Rodriguez Jr.,

VP of Engineering 284

VP of Engineering Technical Cofounder CTO Coach CTO Hire 284

SaaStr

AUGUST 22, 2020

365: The Office of the Future, How Everything’s Changed and What 2021 Will be Like with Justin Bedecarre, CEO @ HelloOffice and Jen Nguyen, Founding Partner @ TEAMWERC. Centralized HQs with all the perks and amenities “under one roof” have traditionally been used as recruiting tools to attract and retain top talent. Aaron Levie.

Sales Recruiting 208

Sales Recruiting Cloud CTO Hire Sales Hiring 208

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. How does Bob think about when is the right time to hire a Head of Partnerships? 298: Startup success is not exclusive to Silicon Valley.

Sales Hiring 159

Sales Hiring Outsourcing Services Scale CTO Hire 159

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. So, I’m Chief Technology Officer, and years ago I was volunteered by my co-founder to work on culture.

Part-Time CTO 284

Part-Time CTO CTO Hire CTO Coach CTO 284

SaaStr

AUGUST 7, 2021

Christine Spang, Co-Founder and CTO @ Nylas. Billi Jo Wright, Chief Risk & Compliance Officer @ Payrix. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Amy Pisano, CRO @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. John Jahnke, CEO, Tackle.

VP of Engineering 274

VP of Engineering Technical Cofounder CTO Coach CTO Hire 274

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud.

VP of Engineering 154

VP of Engineering CTO Hire Technical Review Sales Hiring 154

Scytale

MARCH 3, 2025

We often mention the marvelous benefits of compliance automation. What is automated compliance , really ? If youre handing over the compliance baton to a platform, youre going to want to be very sure of how it works and why it works. GET COMPLIANT 90% FASTER WITH AUTOMATION What is compliance automation?

compliance 52

compliance Technical Review Systems Review Software Review 52

Scytale

NOVEMBER 19, 2024

If your business works with sensitive information, achieving SOC 2 compliance is like earning a gold star for good behavior. Prioritizing Compliance Efforts : A gap analysis can help your business prioritize security and regulatory compliance activities, ensuring that resources are allocated as efficiently as possible.

compliance 52

compliance Underperforming Technical Team Technical Review Systems Review 52

Scytale

FEBRUARY 19, 2025

This is where SOC 2 compliance comes in – a vital trust factor for your customers and stakeholders, especially if your business handles sensitive customer data. SOC 2 compliance is a testament to your business’s commitment to doing what it takes to safeguard customer data. What is SOC 2 Compliance Documentation?

compliance 52

compliance Systems Review Software Review DevOps as a Service 52

FastSpring

MAY 2, 2025

Managing Director Mathias Martinetz and CTO Thomas Kster knew their current online checkout setup having one solution for Europe and one for the U.S. Heres what they did to ensure theyd find the right merchant of record (MoR) and have a successful transition. Or, you can simplify the system with one global merchant of record.

Payment Solutions 129

Payment Solutions Payment Methods Merchant Services Technical Advisors 129

Stax

APRIL 16, 2025

Stax CTO, Mark Sundt , recently sat down with John Gaffney from PYMNTS for an eye-opening conversation about the exciting future of AI and how it’s poised to revolutionize the business world. It’s about finding the right balance harnessing the power of AI while ensuring that proper controls and safeguards are in place.

Payment Services 88

Payment Services Payment Solutions Payments Payment Methods 88

Scytale

OCTOBER 28, 2024

Between building a product, attracting customers, and hiring the right team, it’s a lot. But one thing you definitely don’t want to overlook is compliance. Here’s why nailing compliance early on can be a game-changer when it comes to securing those crucial investor dollars. Financials? Operational efficiency?

Technical Review 52

Technical Review Startup compliance CTO Hire 52

Scytale

APRIL 14, 2025

Regarding effective risk management , pretty much all compliance frameworks include regular security awareness training (SAT) programs as a basic requirement. Although this may suffice from a compliance checklist perspective, it’s the bare minimum in terms of efficacy and due diligence.

Technical Review 40

Technical Review Payment Services Cybersecurity Systems Review 40