User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

Audacix

MAY 11, 2023

A vulnerability assessment tools or virtual app scanning for your software team has become as important as your git repository or your ticket management system. You might end up building a whole team in-house to support the open source tool of your choice, which, one would think, defeats the purpose of going open source in the first place?

Underperforming Technical Team 52

Underperforming Technical Team Software Cloud Software Engineering 52

SaaStr

DECEMBER 31, 2019

With the complexity of multiple stakeholders and the increasing purchasing influence of end users, the bar is higher than ever for enterprise UX as companies pioneer business models beyond traditional SaaS. Very excited to talk to you today about building consumer grade products for the enterprise. Bela : Yeah, absolutely.

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. Less than a year later, Drata was launched.

Scale 211

Scale Software Review compliance Technical Review 211

Frontegg

DECEMBER 2, 2021

In addition, we are excited to welcome our new partners – the visionary team from Insight Partners, led by Praveen Akkiraju, Daniel Aronovitz, and Jeff Horring. Additionally, our diversity-first team has grown to more than 30 top-notch talents (you are an incredible team of people, each and every one of you!)and

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I have the internal handoff from pre-sales to post-sales customer teams. Q: How do you identify bad-fit customers?

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

User Pilot

AUGUST 31, 2023

Both Heap and GA4 come with a free plan and premium options for large businesses and enterprises. The tool is still under development, so there are a number of known issues that can cause problems for users. Heap pricing Heap comes with a free plan and three other premium options for middle-sized businesses and enterprises.

Software Review 104

Software Review Technical Review Underperforming Technical Team Retention 104

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. “This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions.

Software Review 147

Software Review Technical Review Development Team Review Branding 147

SaaStr

DECEMBER 23, 2020

In Today’s Episode We Discuss: How Tamar made her way from Google and Amazon into the world of bottoms up SaaS with one of the leading companies of our generation, Slack. How does Tamar structure the customer development process? What channels can teams put in place to have this real-time dialogue with their customers?

VP of Engineering 245

VP of Engineering Software Review Technical Review Underperforming Technical Team 245

Frontegg

JUNE 24, 2021

Finding a comprehensive Passwordless Authentication solution is one of the most important things you need to get right while building your SaaS application. This kind of authentication works well for all kinds of SaaS applications – legacy, on-prem, cloud-based, and even ones with hybrid setups.

Identity management 103

Identity management Software Review Underperforming Technical Team Scale 103

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. Other types of SaaS are relevant only to companies in specific industries.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. They can also help secure the data, reporting, process, and discipline a business need to evaluate progress so it can develop the accountability necessary to drive operational excellence. Live and die by the forecast.

Sales Hiring 40

Sales Hiring Acquisition Forecasting Outsourced Development 40

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. In Today’s Episode We Discuss: * How Bob made his way into the world of SaaS and came to found Crossbeam. * Loving our podcast content? Listen to the start of the episode for a promo code to our upcoming events!

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. This episode is an excerpt from a session at SaaStr Summit: Enterprise.

Payment Solutions 152

Payment Solutions Pricing Payments Payment Services 152

User Pilot

MAY 12, 2024

Those developing software for mobile devices or cross-platform use should look for alternatives with mobile support (such as the aforementioned Smartlook). It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. What do users say about Hotjar?

SaaS 52

SaaS Software Review Scale Underperforming Technical Team 52

SaaStr

MARCH 8, 2019

For those of you who don’t know me, I’m a partner with NEA, but I spent the last 30 years as an operating leader in enterprise tech. Increasingly organizations talk about B2D marketing, to developers. Some developer’s tinkering with something. The back end should be enterprise grade. Hilarie K.:

Scale 110

Scale Sales Hiring Underperforming Technical Team Social Media 110

Audacix

SEPTEMBER 14, 2022

If you need a straightforward explanation of ISO 27001 certification challenges, options and details for your SaaS company, you've come to the right place. your enterprise customers. your enterprise customers. It's a rubber stamp that shows that your SaaS company takes security and your service level commitments seriously.

Cybersecurity 95

Cybersecurity Underperforming Technical Team SaaS Systems Review 95

User Pilot

MAY 12, 2024

TL;DR Mixpanel is a simple and powerful product analytics tool that allows product teams to track and analyze in-app product engagement. It allows your team to see every moment of the customer experience clearly, so you can make changes that work. Let’s dive in! In addition, it lets you explore data freely without using SQL.

Software Review 52

Software Review SaaS Underperforming Technical Team Technical Review 52

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts. Learn more here.

Merchant Services 138

Merchant Services Payment Services SaaS Payments Payment Solutions 138

User Pilot

MAY 12, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review SaaS Underperforming Technical Team 52

User Pilot

MAY 12, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. What makes this platform even better is the fact that it offers no-code features that make it suitable for non-technical teams. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers.

SaaS 52

SaaS Software Review Onboarding Technical Review 52

Audacix

NOVEMBER 14, 2023

While your development teams strive to protect sensitive information and your users' data, using automated vulnerability testing tools can help in fixing security loopholes in web applications. What is a secure software development framework? This naturally will help your sales team sell more, faster.

Software Development 40

Software Development Software Review Underperforming Technical Team Development 40

Audacix

NOVEMBER 14, 2023

While your development teams strive to protect sensitive information and your users' data, using automated vulnerability testing tools can help in fixing security loopholes in web applications. What is a secure software development framework? This naturally will help your sales team sell more, faster.

Software Development 40

Software Development Software Review Underperforming Technical Team Development 40

User Pilot

MAY 12, 2024

Budget Constraints : While Userlane offers a plethora of features suitable for established enterprises or growing companies, it might be beyond the reach of early-stage startups with limited funds. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

Sales Hacker

APRIL 10, 2023

Too often, I see sales teams thinking of their “ sales process ” as a set of stages in their pipeline and maybe a bunch of fields to complete at each stage. We were weak on some key functionality areas where the winning vendor was strong. Bad news from left field There was a change in company direction. It happens.

Technical Review 92

Technical Review Development Team Review Underperforming Technical Team Systems Review 92

SaaStr

JUNE 15, 2021

Join 10,000 fellow founders, investors and execs for 3 days of unparalleled networking and epic learnings from SaaS legends from Sep 27-29 across 40+ open acres at the San Mateo County fairgrounds at the SF Bay Area. I founded two companies, selling to the enterprise. He said, “I feel so bad. I’m a founder.

Scale 296

Scale Underperforming Technical Team Engineering Wireless 296

User Pilot

MARCH 11, 2024

Looking for an effective SaaS analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS analytics needs. Looking for a Better Alternative for SaaS Analytics?

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

MARCH 11, 2024

Looking for an effective SaaS reporting tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS reporting needs. Looking for a Better Alternative for SaaS Reporting?

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

Looking for an effective SaaS analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS analytics needs. Looking for a Better Alternative for SaaS Analytics? Try Userpilot!

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 16, 2024

TL;DR Let’s explore how Appcues, and WalkMe compare when it comes to enabling SaaS no-code growth. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. Let’s dive in!

Software Review 52

Software Review Technical Review Onboarding Underperforming Technical Team 52

SaaStr

MARCH 8, 2019

For those of you who don’t know me, I’m a partner with NEA, but I spent the last 30 years as an operating leader in enterprise tech. Increasingly organizations talk about B2D marketing, to developers. Some developer’s tinkering with something. The back end should be enterprise grade. Hilarie K.:

Scale 47

Scale Sales Hiring Underperforming Technical Team Social Media 47

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * Why does Travis believe that SaaS has upended the economic model but not the engagement model? We made every month.

Underperforming Technical Team 166

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 166

Frontegg

SEPTEMBER 9, 2021

With password authentication, there is always additional stress on IT and support teams. It’s no surprise that as per a recent Gartner study, 60% of large organizations and also over 85% of midsize enterprises (MSEs) will be implementing passwordless authentication solutions for over 50% of their use cases by the end of 2022.

Underperforming Technical Team 98

Underperforming Technical Team Scale Technical Review Software Review 98

SaaStr

NOVEMBER 29, 2019

286: Allie Janoch is the Founder & CEO @ Mapistry, the startup that makes environmental compliance simple. In Today’s Episode We Discuss: * How Allie made her way from the world of Yahoo to founding the game changer of environmental compliance in Mapistry. How does Allie advise other founders on scaling sales teams?

Sales Hiring 132

Sales Hiring Underperforming Technical Team Technical Advisors Scale 132

SaaSOptics

MAY 6, 2022

How do you scale SaaS startups from the seed stage to mature industry leaders? Wish you had a SaaS startup checklist to guide you on your journey to IPO? Founder of SaaS Gurus , Anthony Nitsos, showed us the personal blueprint he uses to advise SaaS startups. Customer Core —to maintain and develop customer relationships.

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

User Pilot

JUNE 27, 2023

Choosing the right product growth platform for your SaaS is a real challenge. It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements. However, Whatfix targets mostly large enterprise companies and might not be the right choice for SMBs or startups.

Software Review 52

Software Review SaaS Technical Review Onboarding 52