Payrix

JULY 17, 2024

Driven by the ever-present urgency to meet market demands, software providers have consistently been in a race to deliver a customer experience that rivals their competition. In recent years, many have discovered the value of Embedded Payments to elevate that experience.

Merchant Services 130

Merchant Services Payment Services Payments Payment Solutions 130

SaaStr

OCTOBER 15, 2019

So one place would be in your customer success organization. We were doing more customer support, less customer success. It was less about making sure that customers were happy and individually reaching out to them. They know environmental compliance better than anyone we’ve ever heard.”

Underperforming Technical Team 201

Underperforming Technical Team Sales Hiring SMB compliance 201

Payrix

FEBRUARY 4, 2025

Software companies will most certainly offer online or eCommerce payments, also known as card-not-present payments. But, they can also offer in-store or in-person payments, also known as card-present payments. Card-present payments are useful for their customers accepting payments in storefronts, via mobile businesses (e.g.

Payments 100

Payments Payment Services Merchant Services Payment Methods 100

Stax

MAY 5, 2025

In addition to the usual concerns around security and compliance, there’s also the issue of user experience. A bad payment experience can lose customers and damage your brand. Not all gateways support this, so it’s something to consider before you make your decision.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

Stax

NOVEMBER 14, 2024

Fees include (but aren’t limited to) transaction fees, interchange rates, PCI compliance, and more. It might sound scary, but they are put in place to ensure that fraudulent activity is not being conducted–ultimately protecting you and your customers. You also have to be mindful of the costs of credit card processing.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Stax

MAY 23, 2025

With payments built into your platform, you reduce dependencies on third-party systems, minimize support overhead, and gain better visibility into transactional data. It can also make it easier to manage compliance, automate reporting, and scale operations. This is also a great way to future-proof their business.

Payments 88

Payments Payment Services Merchant Services SaaS Payments 88

Neil Patel

OCTOBER 7, 2020

Here’s a deeper explanation of the options you’ll be presented with: Standalone Employee Scheduling Software. This includes things like labor cost management, employee retention, fatigue management, compliance, and more. The Pro version is designed for high compliance industries like corrections, oil and gas, and petrochemical.

Software Review 145

Software Review Software Systems Review Sales Recruiting 145

Stax

JULY 1, 2024

Businesses should look for ease of use, cost-effectiveness, scalability, compliance, and integration capabilities in potential payroll systems. Factors to consider when choosing a payroll software include headcount, budget, and tax compliance. Reviews praise the mobile app and new hire reporting but mention poor customer support.

Payment Solutions 88

Payment Solutions Payment Services Payment Methods Payments 88

Stax

NOVEMBER 21, 2024

It is called a card-not-present-transaction and it usually involves the customer providing their credit card details during the phone call for you to enter into your POS system and initiate the payment. A good example is restaurants that accept customer takeout orders over the phone.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Neil Patel

DECEMBER 5, 2020

Phoneburner – Best for Remote Teams VanillaSoft – Best for Outbound Sales Voicent Cloud – Best Standalone Auto Dialer Software Mojo – Best for SMB Sales RingCentral – Best for Compliance Kixie – Best for Local Presence. Compliance. Be conscious of compliance, but don’t stress too much.

Software Review 145

Software Review Software Scale compliance 145

User Pilot

AUGUST 22, 2024

TL;DR Customer onboarding in financial services aims to integrate users into systems and educate them about product features, for example, in the banking sector. Effective client onboarding sets the tone for relationships , ensures regulatory compliance, improves efficiency through digitization, and can serve as a key product differentiator.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

Stax

MARCH 5, 2025

To choose the right solution, you need to look at various factors when evaluating potential providers, including supported payment types, transaction fees and pricing structures, payout speed, and PCI DSS compliance. Its also not an option to have them; you must ensure PCI compliance.

Payment Services 88

Payment Services Payment Methods Merchant Services Payments 88

Stax

APRIL 17, 2025

Key features to look for in a POS system include sales processing, inventory management, customer relationship management (CRM), reporting, multi-location & omnichannel selling, and security & compliance. You should also be able to customize how the data is presented and schedule automated report creation.

Payment Methods 88

Payment Methods Payment Solutions Point of Sale Payment Services 88

Stax

DECEMBER 9, 2024

However, chargebacks have emerged in recent years as the first course of action for consumers who want a refund as quickly as possible and as a tool for fraudsters looking to take advantage of CNP (Card Not Present) transactions. The merchant has an opportunity to present their case and provide evidence to refute the chargeback claim.

Merchant Services 88

Merchant Services Payment Services Payment Methods Software Review 88

Stax

MAY 6, 2025

Consider the following: POS systems – POS terminals are present in brick-and-mortar stores and are used to take payments in-store. When a card is present, a customer can tap, dip, or swipe the card against a POS terminal. They could include setup fees, admin fees, PCI compliance fees, and interchange fees.

Accept Credit Card Payments 88

Accept Credit Card Payments Payment Services Merchant Services Payment Methods 88

Stax

DECEMBER 20, 2023

Other factors you should take into account are integration with existing systems, security and fraud protection, customer support, and ease of use. That means short communication lines so it’s easy to get in touch with a real person, quick turnaround times, and an understanding customer success team.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Features 88

Stax

MARCH 6, 2024

Benefits of Recurring Billing for Merchants Recurring billing presents a strategic advantage for merchants, transforming how payments are managed and fostering stronger customer relationships. Customer convenience Recurring billing enhances the customer experience by adding a layer of simplicity to their interactions with the service.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Sales Hacker

FEBRUARY 2, 2021

Companies often use this model with specialized products with high price points and usually require more training and customer support. Security : Are all data fully protected and in compliance with privacy policies? Support : Is there access to customer support 24/7? It happens before anything is even done.

Scale 111

Scale Enterprise Marketing Sales 111

User Pilot

OCTOBER 26, 2023

That’s also how they access support. Instead of forcing users to contact customer support or customer success teams, product-led businesses offer users on-demand support through knowledge bases , resource centers, and in-app guidance. In other words, the product-qualified leads don’t get that well-qualified.

Outsourcing Services 103

Outsourcing Services Onboarding Customer Support Customer Lifetime Value 103

FastSpring

FEBRUARY 20, 2019

Software companies can focus on growing their company knowing that they have a full-service ecommerce solution ready to handle back-office operations like chargeback management, global tax compliance, and order processing. Maintaining proper tax compliance is a critical requirement for protecting your company’s bottom line.

Payment Methods 78

Payment Methods Outsourcing Services Payment Services Payment Solutions 78

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024? G2 rating 4.5/5

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

Stax

APRIL 30, 2024

Let’s assume the customer’s preferred payment method is a credit card: The customer makes a purchase and presents their credit card to the merchant. In addition, they also ensure the privacy of business data and compliance with laws and regulations. Highest level of PCI security compliance that keeps payment data secure.

Merchant Services 88

Merchant Services Payment Services Payment Solutions Payment Methods 88

FastSpring

OCTOBER 13, 2023

Merchant of record and payment services provider platforms may each offer varying levels of additional features, such as integrations and API connections, subscription management functionality, customer support, and more. They also have additional add-ons for renewal recovery, premium support, and for 2Monetize, affiliate partnering.

Payments 160

Payments Payment Methods Payment Services Merchant Services 160

Stax

FEBRUARY 19, 2024

Vertical SaaS solutions are tailored for specific industries, addressing niche needs with in-depth customization and compliance with industry standards. Usually, providers will offer more than one plan at different price points, depending on the number of features or the amount of customer support included.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

How To Buy Saas

JUNE 10, 2025

Meanwhile, AI chatbots like Microsoft Copilot, Tidio, and the new Grok automate customer support and productivity. In 2025, Content AI tools can write articles, blogs, or code; Video AI tools can auto-generate video clips and edit footage; and Chatbot AI tools provide conversational interfaces for customer support.

AI Search 49

AI Search AI Artificial Intelligence Software Review 49

Stax

DECEMBER 27, 2023

Online Merchant Accounts Process payments for online businesses eCommerce websites, marketplaces, mobile apps Secure payments, fraud prevention, payment gateway integration PCI DSS compliance, multi-currency, recurring billing. However, the higher monthly fee means that Stax is better suited for larger businesses with high processing volumes.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

Stax

JULY 25, 2024

Security and Compliance When it comes to POS security, most business owners only think of lockable cash registers. PCI DSS compliance – The Payment Card Industry Data Security Standard (PCI DSS) is a set of standards and policies that govern the security of credit and debit card transactions. Are they a provider or a reseller?

Point of Sale 88

Point of Sale Payment Methods Payment Solutions Payment Services 88

Stax

AUGUST 29, 2024

Also, your PSP can help with currency conversions for international transactions if you have a global customer base. The best provider for you will be one that supports multiple currencies and lets you process transactions in the preferred local currency of your customers.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

User Pilot

MAY 8, 2024

A/B and multivariate testing for in-app messaging campaigns : You can run experiments using different versions of an in-app message to identify the most effective combinations (copy, timing, and presentation) that yield the best conversation rates. Enterprise : Userpilot uses a custom pricing model for the Enterprise plan.

Engagement 105

Engagement AI Search Software Review AI 105

Stax

JANUARY 10, 2024

Businesses need to make sure they understand the credit card processing fees they’re responsible for paying and how this adds to the cost and compliance of accepting these cards regularly. PCI compliance fees. Considered as a leader in seamless surcharging compliance, CardX lets you accept credit cards at 0% cost.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Facilitation 88

How To Buy Saas

MAY 27, 2025

For SaaS products integrating AI, using an AI tool with on-premise or private deployment might sometimes be preferable for compliance. For a SaaS founder wanting to add a writing assistant in their app, one could either integrate Jasper via API or directly call OpenAIs API and create a custom UI like Notion did.

Artificial Intelligence 59

Artificial Intelligence AI Search AI ChatGPT 59

Stax

JULY 2, 2024

Such information will help you quickly identify emerging problem patterns in your finances and also thriving streams of income that present opportunities to boost profits. Your accounting software’s third-party app support ecosystem must be broad enough to include such tools.

Payment Solutions 88

Payment Solutions Payment Services Payment Methods SaaS Payments 88

User Pilot

AUGUST 27, 2024

Implement AI chatbots to improve customer support and engagement. These days, the same customer can be present on multiple platforms at the same time. This can be done by automating tasks that an AI can easily perform, such as writing short texts, organizing data, processing data, etc. How to leverage this insight?

Trends 104

Trends Technical Review Software Review Social Media 104

SaaStr

JULY 2, 2019

Early days we had an accounts team, and the accounts team would work out of Zendesk, not Salesforce, so it was almost like an extension of customer support. Dannie : That’s kind of the hiring profile that we’ve gone after, and it’s evolved over time. Kevin : That did not go away. Freemium didn’t solve that.

Enterprise 158

Enterprise Scale Sales Hiring SMB 158

Stax

MARCH 18, 2025

Expanding to global markets Expanding a SaaS business into international markets presents enormous growth opportunities, but it also requires careful planning. A key challenge is localizationadapting the product, marketing messages, and customer support to different languages and cultural expectations.

Scale 117

Scale Payment Services Payments SaaS Payments 117

User Pilot

MARCH 29, 2023

Reviewers praise it for its functionality, intuitive user interface, ease of implementation, and exemplary customer support. From the ease of implementation to the intuitive UI to the friendly, responsive support by the lovely Elise! Userpilot has an average rating of 4.6 What do you like best about Appcues?

Software Review 98

Software Review Underperforming Technical Team Technical Review Onboarding 98

User Pilot

APRIL 30, 2024

Software as a Service offers specialized tools for product growth , CRM, project management, ERP, collaboration, financial management, customer service, and marketing automation. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations. Use pre-made survey templates of Userpilot.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104