Intercom, Inc.

APRIL 27, 2018

Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. For example, only the original operations team had any form of compensation for doing on call shifts other than time off in lieu. The history of on call at Intercom.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

Sales Hacker

FEBRUARY 18, 2025

Before that, he was the first non-founder seller at three startups, turning early traction into a repeatable sales motion. If you missed GTM 134, check it out here: Build your AI Outbound Machine with ChatGPT | Jordan Crawford Highlights: 05:03 When to hire your first sales reps. 22:25 Designing a sales compensation plan.

Sales Hiring 89

Sales Hiring CTO Hire Scale VP of Engineering 89

SaaStr

APRIL 16, 2019

We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. He was a VP of product at a series D startup, so a little bit ahead of us and we just had a real connection. For example, I referenced hiring a Chief Revenue Officer, Bill.

CTO Hire 168

CTO Hire Travel Underperforming Technical Team CTO Coach 168

Sales Hacker

MAY 5, 2021

Compensation plans. As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. Ask him about his thoughts on what companies are looking for in a RevOps role or where companies go wrong trying to hire/ build their RevOps function.). Building the right tech stack.

Scale 119

Scale Technical Cofounder Technical Advisors Sales Hiring 119

Upscope

JANUARY 5, 2020

A lot of startups built the equivalent of Dropbox but never became Dropbox. Positioning compensates for our over-communicated society by using an oversimplified message to cut through the clutter and get into the mind. Why positioning matters? It's worth a billion dollars How many companies "could" have been Dropbox or Slack?

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 217

Sales Hiring Sales Recruiting CTO Hire Scale 217

Kellblog

JANUARY 29, 2020

The majority of startups solve a problem that is already being solved in some way today. Most interesting ideas attract several startups so, odds are, you have fairly direct competitors pretty much from inception. Some startups have relatively complete teams while others have only a CEO and CTO and a few functional directors.

Startup 100

Startup Sales Hiring CTO Hire New CTO 100