SaaStr

SEPTEMBER 23, 2020

As you can tell from that list, it was really a team effort, so huge thanks for that. And after a bunch of moving around, I ended up working in product development, actually, for a middleware company, and I did that for four years. ” But really, it was the team side of it. How do you think about that?

Scale 191

Scale Leadership Underperforming Technical Team Scaling 191

SaaStr

MARCH 12, 2019

And we’ve got this megaphone called social media, that every single customer can talk about a great product experience, and they can also talk about a bad one. For Slack, it was one that a team sends 2000 messages. We raised 30 million bucks, we can expand the team. I’ve worked with hundreds of teams on this.

Scale 213

Scale Sales Hiring Revenue VP of Engineering 213

OpenView Labs

APRIL 9, 2019

Too many people operate under the false assumption that the manager is the de facto linchpin to growing and developing the people within an organization. We charge managers with making sure their people get the right feedback, have detailed development plans, and progress in their career. Discover the Culture of Feedback.

Underperforming Technical Team 59

Underperforming Technical Team Systems Review Compensation Technical Review 59

Sales Hacker

OCTOBER 5, 2018

But then people on the sales team started leaving. James’ sales numbers slowed dramatically as he was spending more and more time with the team. And finally, a big account left at renew time as the sales team struggled to come together. There is an allure to promoting someone from within, from your own sales team, to manager.

Management 85

Management Underperforming Technical Team Sales Compensation 85

FastSpring

MARCH 10, 2023

And for the past 17 years, Alf has grown the company without any external funding and maintained a strong employee retention rate. And the problem was, I have no clue in software development. So I found a developer made a deal with him and say I will sell it and you will participate if you trust me. So I just had this idea.

Consulting 78

Consulting Underperforming Technical Team Interviewing Software 78

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? Second, why does Krish believe it is one of the most important things any company must do?

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

SaaStr

APRIL 17, 2019

Prior to Harness, Stephen was VP of Marketing at Glassdoor, managing a team of 52 in product marketing, helping grow B2B revenue from $19m to $90m in just 2 years, leading to their $1.2Bn acquisition. Steve has previously said, “Sales and marketing must be one team.” What does this mean for the processes used by marketing teams?

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

DECEMBER 10, 2019

Bill Clerico : We kind of instantly became one of the best funded FinTech companies in the Valley. We grew our team by 50% this year, continuing to grow. A lot of companies show trillion dollar market sizes. So I think like anything it’s been good and bad. And I think our team has done that too.

Payment Services 135

Payment Services Merchant Services Payment Solutions Payments 135

Sixteen Ventures

DECEMBER 31, 2019

How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development. Understanding Customer Success Management Compensation Models. Stretch vs. Bad-Fit Customers. Bad Sales Handoffs Cause Customers to Ghost During Onboarding. The Cost of Bad Fit Customers: The $1.2M

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

APRIL 16, 2019

Building a hyper-growth company is hard anywhere, but building one outside the Bay Area comes with its own unique challenges. Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. You can have beer, you can have a transparent culture.

CTO Hire 157

CTO Hire Travel Underperforming Technical Team CTO Coach 157

SaaStr

NOVEMBER 15, 2019

Kolton Andrus is the Founder & CEO @ Gremlin, the failure as a service startup finds weaknesses in your system before they cause problems. Dylan Serota , Co-Founder and Chief Strategy Officer @ Terminal, the startup that helps you create world-class technical teams through remote operations as a service. What are the pros and cons?

Education 108

Education Sales Hiring Technical Review Underperforming Technical Team 108

SmartKarrot

MARCH 23, 2023

POLICY #2 Enhancing Skills Utilizing Professional Development and Training to continuously improve hard and soft skills. Learning and Development programs are critical for the success of organizations. POLICY #4 Recognize Your People Integrate recognition into your culture and watch your teams flourish.

Underperforming Technical Team 10

Underperforming Technical Team Scale Company Culture Compensation 10

SmartKarrot

MARCH 23, 2023

POLICY #2 Enhancing Skills Utilizing Professional Development and Training to continuously improve hard and soft skills. Learning and Development programs are critical for the success of organizations. POLICY #4 Recognize Your People Integrate recognition into your culture and watch your teams flourish.

Underperforming Technical Team 10

Underperforming Technical Team Scale Company Culture Compensation 10

SmartKarrot

JUNE 30, 2022

It is crucial to start by getting to know your new customer success team. Before taking action to prevent departures, you must meet with each team member and quickly assess the likelihood that they would leave and the potential harm that would result if they do. Have a consistent compensation model for customer success teams.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10