SaaStr

DECEMBER 5, 2023

By going upmarket, you can land bigger deals with more opportunities to upsell and lower churn. As Managing Director of Salesforce Ventures, Nowi Kallen , shared at last week’s Workshop Wednesday, there are five main challenges of moving upmarket and tips to follow if you want to succeed at Enterprise sales in today’s macro environment.

Scale 187

Scale Enterprise readiness compliance Enterprise 187

Frontegg

JANUARY 17, 2021

Applications in an enterprise environment must deliver total transparency together with clearly demonstrable value, so you need to give customers the tools to look under the hood and show your app’s worth. Churn is a major challenge for SaaS companies, with customers churning through an average of 30% of their apps each year.

Enterprise 52

Enterprise Enterprise readiness SaaS User Experience 52

Chart Mogul

JANUARY 15, 2019

Using ChartMogul, he can get a more in-depth perspective on individual customer plans, lifetime value, and churn, which he then uses to do a financial modeling and help define departmental budgets. ” Managing and analyzing core SaaS metrics. “Gross churn is our number-one focus. ” Putting metrics into action.

Enterprise readiness 56

Enterprise readiness Churn Enterprise Retention 56

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Fundamental metrics (like ARR, CAC Payback, or Burn Rate) will never stop being important; they’re industry standards for a reason. Are customers churning? Looking back vs. looking forward. Marketing Lead Gen.

Sales Hiring 40

Sales Hiring Acquisition Forecasting Outsourced Development 40

Intercom, Inc.

MAY 13, 2021

These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? That takes having hard metrics of how we’re going to track the success of this adoption period. Finding the right skillset. Is it a lot?

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Clouded Judgement

APRIL 4, 2024

For select customers in highly regulated industries subject to stringent data control policies, we offer RSC-Private as an enterprise-ready, self-managed version. ” Benchmark Data The data shown below depicts how the Rubrik data compares to the operating metrics of current public SaaS businesses.

Benchmarks 117

Benchmarks Data Cybersecurity Cloud 117

Frontegg

JULY 22, 2021

This is typically done by implementing “ Freemium ” versions that elevate onboarding and adoption metrics. In many cases, a lack of flexibility at this stage may result in unexpected churn, especially when it comes to SaaS for enterprise. The same thing applies to the logging in process. at a minimum.

Technical Review 97

Technical Review Payment Features Scale SaaS 97