Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. The opportunity emerged out of a shift in how we practice sales. Starting a new sales team is not unlike doing improv.

Sales Hiring 171

Sales Hiring Sales Recruiting Underperforming Technical Team Scale 171

Neil Patel

OCTOBER 20, 2020

And by the end of this guide, you’ll know everything you need to know to make the right choice for your business. The size of your business. Handling HR for large companies is vastly different than doing the same at a startup or small business. On the other hand, some offer solutions for businesses of all sizes.

Outsourcing Services 118

Outsourcing Services Outsourced Development Sales Recruiting Sales Hiring 118

Sales Hacker

DECEMBER 19, 2022

By now, most business leaders have had some kind of run-in with the effects of the Great Resignation. As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams.

Sales Hiring 82

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 82

Sales Hacker

JULY 19, 2022

Celine, who transitioned from agency sales to SaaS, is the Vice President of Boardable. Join us for a great conversation about transitioning in sales and technology selling. Sometimes you have to take one step back to go two steps forward in sales. Sales is all about building internal relationships. powered by Sounder.

Sales Recruiting 86

Sales Recruiting VP of Engineering Sales Hiring Sales 86

InsightSquared

MAY 15, 2019

It’s one of my favorite questions to ask a fellow professional in sales operations. Insurance sales rep. Cosmetics consultant. Account Manager. Sales Operations is Still Developing. Sales operations as a profession is growing, yet it is a comparatively new function in businesses.

Sales Recruiting 110

Sales Recruiting Scale Technical Review Sales 110

Tom Tunguz

APRIL 14, 2019

These startups use machine learning to disrupt an industry traditionally dominated by agencies: law, accounting, recruiting, translation, debt collection, marketing…the list is long. In meeting many of these innovative businesses, I’ve observed they face three strategic questions.

AI 191

AI Sales Recruiting Underperforming Technical Team Machine Learning 191

Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. That experience led to his bestselling book, The Sales Acceleration Formula. I just don’t think sales have anything to do with product-market fit. A data-driven framework for scaling.

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

Intercom, Inc.

OCTOBER 26, 2021

Getting the team right is one of the hardest parts of scaling sales. But no sales team can afford to grow without intention. Many leads’ first meaningful interaction with your business will be a conversation with a salesperson – you have to carefully consider what kind of experience you want that to be, and who will be delivering it.

Scale 160

Scale Sales Hiring Sales Recruiting Sales 160

SaaStr

JUNE 4, 2019

SurveyMonkey CMO Leela Srinivasan will outline seven tips for driving business impact through customer feedback. Expect real-world examples from businesses that are listening and acting on a daily basis. I actually worked in sales for five and a half years and that’s probably why I have tended to gravitate to B2B marketing.

Sales Recruiting 170

Sales Recruiting Scale Underperforming Technical Team Pricing 170

ChurnZero

NOVEMBER 29, 2022

This is a guest article by Michael Su , senior consultant of Customer Success, The Success League. At the time, I was a sales engineer, and my job was to close deals and move on to the next prospect. After getting slapped on the wrist a few times for my after-sales support, I knew things had to change.

Customer Success 98

Customer Success Sales Recruiting Technical Review Compensation 98

ChurnZero

JANUARY 25, 2024

With technology advancing and customer expectations rising, customer success has become an essential force driving business growth and customer loyalty within the SaaS industry. Skillset 1: Sales acumen In 2024, driving revenue is a primary responsibility of CS.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

Sales Hacker

SEPTEMBER 27, 2022

In this episode of the Sales Hacker Podcast, we have Scott Barton , VP of Industry Solutions at Varicent. He’s an expert in the sales world, particularly in revenue operations and incentive compensation. Join us for a great conversation about driving the right behaviors within your sales team. powered by Sounder.

Compensation 84

Compensation Sales Recruiting Underperforming Technical Team Leadership 84

Neil Patel

OCTOBER 19, 2020

For example, rather than saying you do tax planning, you’d say you help businesses to save money. If you’re not sure about what you can accomplish on LinkedIn or how to go about it, you may wish to speak with a social media consultant. A recruiter? Are Unique. A winning LinkedIn headline is one that stands out from the crowd.

Sales Recruiting 116

Sales Recruiting Social Media Sales Hiring Consulting 116

Sales Hacker

JUNE 7, 2021

Sales customer insights. Use cases : Business activities and workflows addressed by your proposition. Customer business challenges/opportunities: Issues that customers face or opportunities to improve the way they do things that can motivate prospects to engage. Critical business activities and workflows they are involved in.

Sales Recruiting 109

Sales Recruiting Payment Services Payment Methods Sales 109

Sales Hacker

FEBRUARY 9, 2024

Wiza’s accuracy-obsessed B2B contact database offers 99% coverage of LinkedIn profiles as well as a powerful Chrome extension that enables you to access contact data while browsing LinkedIn profiles and when exporting from Sales Nav. That’s sales. He’s been a B2B leader in businesses from pre-revenue to $600MM.

Sales Recruiting 67

Sales Recruiting AI Search AI B2B 67

Incredo

NOVEMBER 21, 2019

3) Almost any business in the world needs this or that software for its own needs. Software to track analytics, transfer payments, manage inventory, create videos and for many other things. 5) Everyone minds his own business. If sounds like this topic can help you generate more SaaS sales with less risk, we are starting!

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Totango

OCTOBER 20, 2022

In some companies, customer success managers may play an active role in the sales process, helping sales representatives elicit customer goals and persuade buyers of product benefits. At other companies, CS managers may be assigned to follow up on sales during the customer onboarding phase. Persuasion Skills.

Sales Hiring 91

Sales Hiring Customer Success Sales Recruiting Technical Review 91

Buffer Resources

SEPTEMBER 11, 2023

This trend leverages social media platforms to build connections and establish meaningful relationships with potential business prospects — and when it comes to social selling, LinkedIn is the MVP. I've earned millions in salary and consulting contracts, 100 percent inbound driven.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

Sales Hacker

JANUARY 22, 2020

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process.

Sales Hiring 78

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 78

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams.

Payment Solutions 136

Payment Solutions Payment Services SaaS Payments VP of Engineering 136

Sales Hacker

APRIL 1, 2021

Because we’re Sales Hacker (and it’s literally our job), we decided to take matters into our own hands: we talked to the experts. A made-up role so companies can hire more people to tell sales how best to do their job.” — Jason Henson , Manager, SMB Sales Development at Lytx, Inc. . Like a dope sneaker collection.

Sales Recruiting 95

Sales Recruiting Underperforming Technical Team Sales Hiring Scale 95

SaaStr

JULY 9, 2019

Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. So you can see how technology’s starting to play a very important role in development of Africa. Okay, so quite a few.

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

Sales Enablement, SaaS and Growth

JUNE 26, 2018

Today, everyone working in and around sales and marketing knows that bots are hot, in vogue and quite simply, of the moment. In my role leading sales enablement at HubSpot in EMEA, we deliberately carve out time to think about ways to leverage tools, technology and software that will make sales reps more effective.

Sales Enablement 100

Sales Enablement Scale Sales Recruiting Sales Hiring 100

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

Totango

JANUARY 22, 2018

Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. Manager, Partner & Customer Experience. Dante is the Manager of Partner & Customer Experience at Google Cloud. Dante Otero. Christina Kosmowski.

Customer Success 77

Customer Success Sales Recruiting Sales Hiring Scale 77

Sales Hacker

OCTOBER 6, 2020

Today on the show, we’ve got Eddie Baez, the co-founder of Career Pipe, a recruiting agency and SDR training program for underrepresented groups and minorities primarily in New York City. Eddie is bringing B2B sales to a group of people that may not be as aware of it. Subscribe to the Sales Hacker Podcast. We’re on iTunes.

Sales Recruiting 63

Sales Recruiting Sales Hiring Scale Sales 63

Valuize Consulting

JANUARY 25, 2024

Effective Cross-Functional Collaboration Your Digital CS program should be directed by Customer Success but also requires close partnership with Marketing, Product, Sales, and Revenue Operations. As the program matures, consider recruiting experts in data science, customer experimentation, and programmatic approaches.

Customer Success 52

Customer Success Sales Recruiting Scale Strategy 52

SmartKarrot

JUNE 28, 2023

A key account means one of your business’ most valuable customers. The key account manager is then supposed to act as the first contact point between these clients and the business, dedicate resources, and hold meetings with them. How do you determine a client’s value to your company? This now becomes a challenge.

Sales Recruiting 10

Sales Recruiting Management Scale Underperforming Technical Team 10

SaaStr

JULY 12, 2022

One of the first what How to Hire a Great VP of Sales at the New York Enterprise Tech Meet-Up (thank you to John Lehr and Work-Bench for setting this up). The Number One Thing You Can Do to Accelerate Your Business Post-Initial Traction is Hiring a Great VP of Sales. I don’t know anything about sales.

Sales Hiring 260

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 260

Sales Hacker

DECEMBER 2, 2019

This week on the Sales Hacker podcast, we speak with Mary Rogul , a VP Sales Consultant, who’s currently an Enterprise Sales Advisor at Crayon. She’s now a consultant helping VPs of Sales scale and build their sales teams. She’s now a consultant helping VPs of Sales scale and build their sales teams.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Leveraging customer insights across your business. For Linda, it all comes down to your approach to customer success.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Sales Hacker

JUNE 11, 2018

Once again, Salesforce presents a strategic look into the rapidly shifting world of sales. The third edition of the widely anticipated State of Sales report surveyed more than 2,900 sales professionals and leaders from around the world. Here’s a quick sneak peak of their sales research report. Top Sales Metrics.

Sales Recruiting 61

Sales Recruiting Artificial Intelligence Trends Sales Hiring 61

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings.

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

SmartKarrot

OCTOBER 3, 2022

Develop and demonstrate deep knowledge of their platform and the business processes surrounding retail in-store execution. Recruit, hire, mentor and coach Customer Success team members. Interact with other areas of their business to ensure customer success, such as Product and Engineering.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Outsourced Development 19

Sales Hacker

SEPTEMBER 23, 2019

This week on the Sales Hacker podcast, we talk to Kevin Egan, VP of North American Sales at Slack. Kevin’s sales career has taken him from Oracle, to Dropbox, to Salesforce, and now, to Slack. How experience as a sales engineer can play into your role as a sales leader. Subscribe to the Sales Hacker Podcast.

VP of Engineering 52

VP of Engineering Sales Recruiting Sales Hiring Scale 52

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. To date, they have raised over $73M from some of the best in the business including Sequoia, Kleiner Perkins, General Catalyst and Point Nine to name a few.

Scale 173

Scale Sales Hiring Sales Recruiting Sales 173

Sales Hacker

SEPTEMBER 9, 2019

This week on the Sales Hacker podcast, we speak with Ryan Lallier , Director of Inside Sales at InsightSquared. Ryan has a diverse background in Sales, with positions ranging from individual contributor to head of sales roles at companies like Dataminr, Gartner, and YayPay. Ryan’s Sales Career Journey.

Sales Recruiting 56

Sales Recruiting Scale Sales Hiring Banking 56