SaaStr

APRIL 30, 2022

So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. Reworking your product.

SaaS Payments 234

SaaS Payments Metrics Payment Methods Scale 234

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. Before that, I was at a company called Grasswire, and in both of those companies we had to acquire customers for about 1/10th the price of our competitors. I realized that I was missing something fundamental in that first company that was deep product/market fit.

Acquisition 145

Acquisition Software Review Payment Methods Marketplace as a Service 145

ProfitWell

OCTOBER 16, 2019

The fact that there’s no standard reporting method for churn doesn’t help. Nathan Latka interviews founders and publishes their SaaS metrics on his website —the average gross churn rate of the 300 listed companies is 16.8%. Churn can also vary widely based on your pricing. across a sample of over 1,500 sites.

Churn 55

Churn SaaS Payments Payments Payment Methods 55

OpenView Labs

SEPTEMBER 18, 2019

At Stripe , we build infrastructure that allows internet businesses big and small to accept payments from anywhere. The businesses we serve are either global, or on a path to it, so Stripe has to be global too. For instance, at Stripe , we look at things like how many GitHub users there are in a particular market.

Payment Methods 40

Payment Methods Sales Hiring Payment Services Payments 40

SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. The platform flywheel, the basics of it are you have a product that suddenly has market fit, you have customers who are joining that product.

Payments 126

Payments Scale Scaling Revenue 126

ProfitWell

DECEMBER 4, 2019

The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is the SaaS business model. Recurring payments. Recurring payments take the form of monthly recurring revenue, otherwise known as MRR. Early stage.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Buffer Resources

OCTOBER 2, 2023

While out in the fields, she started thinking about passive income, and it occurred to her that she could teach grant writing online. Business Snapshot Years in business: 6.5 Book sales: We make some money from this, but it’s more a marketing and authority building tool for the Collective.

Payment Methods 114

Payment Methods Sales Hiring Payments Business 114

Mucker Capital

OCTOBER 27, 2023

In this Mucker Growth session, Kyle Poyar from OpenView delves into the critical topic of pricing for SaaS startups, aiming to rectify prevailing mistakes in your pricing strategies. Optimizing SaaS pricing is an ongoing process, and one that most startup founders struggle to perfect.

Payments 59

Payments Pricing SaaS Payments Startup 59

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Andreessen Horowitz

NOVEMBER 28, 2023

So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically. And I wanted to do another payments company, but I didn’t know what I wanted to do. You’re a payment nerd. Seema: You’ve got about three phases in the business model. And we were tiny.

Merchant Services 78

Merchant Services Payment Methods Payments Payment Solutions 78

Incredo

NOVEMBER 1, 2019

maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . better understand Inbound, and learn about major tactics that you can implement, master your SaaS pricing page and increase your conversions. (We And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Casey Accidental

JUNE 9, 2020

across business models, customer types, etc. Because it is the single most important factor in product success. Retention is not only the primary measure of product value and product/market fit for most businesses; it is also the biggest driver of monetization and acquisition as well.

Retention 145

Retention Benchmarks Payments Payment Methods 145

SaaStr

NOVEMBER 21, 2020

How does Rob think through pricing today in a way that encourages land and expand? How does Rob think about usage vs seat-based pricing in SaaS? How should sales and marketing work together on pricing? I was working on a startup that was an early mobile payment platform. My account runs my website.

SaaS Payments 264

SaaS Payments Scale Payment Services Payment Solutions 264

User Pilot

OCTOBER 30, 2023

Which specific aspects of your website or app frustrate them? What activities or patterns do customers exhibit just before they leave your website or app? Which specific aspects of your website or app frustrate them? What activities or patterns do customers exhibit just before they leave your website or app?

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Basically, every user interaction is an event, and this can be everything that the user does in the app or on the website, for example, clicking on a button, completing a form, viewing a page, closing a pop-up window, etc. Heap for event tracking Event tracking is one of the most common use cases of product analytics tools.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. The business was structured as an LLC. How the hell does that happen?

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

User Pilot

OCTOBER 30, 2023

Web and mobile support – Heap works on all kinds of products, be it websites, web applications, or mobile apps. Extensive integrations – Heap supports integrations with more than 100 platforms, including customer engagement tools, data warehouses, product adoption tools, etc. Pricing plans of Heap.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

OCTOBER 30, 2023

Web and mobile support – Heap works on all kinds of products, be it websites, web applications, or mobile apps. Extensive integrations – Heap supports integrations with more than 100 platforms, including customer engagement tools, data warehouses, product adoption tools, etc. Pricing plans of Heap.

Payments 52

Payments SaaS Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

Web and mobile support – Heap works on all kinds of products, be it websites, web applications, or mobile apps. Extensive integrations – Heap supports integrations with more than 100 platforms, including customer engagement tools, data warehouses, product adoption tools, etc. Pricing plans of Heap.

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

User Pilot

OCTOBER 30, 2023

Web and mobile support – Heap works on all kinds of products, be it websites, web applications, or mobile apps. Extensive integrations – Heap supports integrations with more than 100 platforms, including customer engagement tools, data warehouses, product adoption tools, etc. Pricing plans of Heap.

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

Casey Accidental

JULY 6, 2020

across business models, customer types, etc. Because it is the single most important factor in product success. Retention is not only the primary measure of product value and product/market fit for most businesses; it is also the biggest driver of monetization and acquisition as well.

Retention 52

Retention Benchmarks Payments Payment Methods 52

User Pilot

JULY 24, 2023

What is SaaS marketing? We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. That said, there are key differences between a SaaS marketing strategy and standard digital marketing. Personal interviews.

SaaS Payments 94

SaaS Payments Marketing Payment Solutions SaaS 94

SaaStr

JULY 8, 2020

Personally, our team has been holding back a little bit. What I personally have seen in my little portfolio and the founders I work with is what I call the COVID beneficiaries. Look, okay, let’s say half your business sells to eCommerce, but 20% sells to live events. Are you more excited about eCommerce?

Investment 167

Investment Technical Review Part-Time VPE Development Team Review 167

ChurnZero

APRIL 27, 2021

ChurnZero was an exception to that as you might expect given the focus of the business and team’s deep appreciation for the importance of customer retention. . They either work to manage things via spreadsheets, attempt to build their own, or try using a product management platform for this despite the poor fit.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStr

AUGUST 6, 2019

Tradeshift Pay is an entrant payment solution for supply chains, meaning no matter where your supplier is in the world, we can make sure they get paid. We were on the phone selling our software before we’d even really begun to get the first few customers in and figure out what do they really need? Your product has value for them.

Payment Solutions 154

Payment Solutions Payments Outsourcing Services SaaS Payments 154

Aaron Beashel

MARCH 9, 2018

Obviously Product/Market fit is a big factor here, but assuming you have a relative level of Product Market fit, I think the next thing key factor is having the right Go To Market model. They target small business owners and offer their product on a freemium model. Factors to consider.

Scale 192

Scale SaaS Payments B2B Strategy 192

FastSpring

APRIL 30, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including software management, VAT and sales tax management, global payments, and consumer support. Podcast Full Interview: Audio Listen online or find it on more podcast services. Jump to video.

Subscription 146

Subscription Payment Features Payments Payment Solutions 146

Sixteen Ventures

DECEMBER 31, 2019

Metering / Billing / Payment Process. How do I target my customers when they’re not online? ” Everyone should know this; from product to sales, and from marketing to HR… if you aren’t clear on how each person contributes to the Desired Outcome of the customer, how can you say Customer Success is your Purpose?

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Sales Enablement, SaaS and Growth

JULY 24, 2018

During this period I’ve learnt more than I ever thought possible about the SaaS business and my personal growth has accelerated with each passing year. For starters, you should always sell on the basis of the value that your product will create, rather than features or functionality.

SaaS Payments 131

SaaS Payments Sales Hiring Payment Services Business 131

SaaStr

OCTOBER 4, 2019

How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? How do you think about that and the pricing element with SMB?

Scale 127

Scale SaaS Payments SMB Sales Hiring 127