User Pilot

MAY 11, 2022

Behavioral segmentation is a key to understanding why one group of customers turns into power users when another stays in a core user segment or even worse, cancels the subscription. Business Model. To start your trial period, you need to complete a short survey and tell them your occupation, business model, and company size.

SaaS 98

SaaS Underperforming Technical Team Onboarding Churn 98

OPEXEngine

SEPTEMBER 9, 2021

In working with hundreds and hundreds of SaaS CFOs over the past 15 years, I’ve noticed that effective and strategic CFOs incorporate accurate benchmarking into the daily business of the company and especially into the budgeting and planning process. . And, our average comp per person in Sales is pretty high compared to comparable companies.

Benchmarks 52

Benchmarks Sales Hiring Headcount Customer Lifetime Value 52

Outseta

JANUARY 20, 2020

Buildium’s valuation highlights how the idea that all revenue needs to be recurring doesn’t take any sort of nuance into consideration. A huge percentage of Buildium’s revenues come not from subscriptions, but instead from pay-per-use payment processing revenues when tenants pay their rent online. You read that right—two!

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

OPEXEngine

DECEMBER 17, 2019

My experience reinforces the fact that SaaS business model variants and approaches to measuring performance via metrics are still very much undefined. This is true even though selling software on a subscription basis has been around for well over 20 years. The Value of Benchmarking. As an example, let’s take gross margin.

Benchmarks 40

Benchmarks Metrics Headcount SaaS 40

Totango

OCTOBER 8, 2020

This uncertainty has forced the SaaS and subscription industries to work to improve customer retention as the market for new business shrinks. Protecting the core asset that is your existing customer base has become the most important function of any business and has shed new light on the role of customer success. .

Retention 63

Retention Headcount Customer Success Engagement 63

SaaStr

SEPTEMBER 19, 2023

Many of the fundamental business models that were once engraved in the SaaS playbook are now changing thanks to a tougher macro environment and a maturing market. PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time.

Business Model 300

Business Model SaaS Payments Payments Headcount 300

SmartKarrot

DECEMBER 18, 2020

For any business, scaling is the only way towards sustainable growth. But instead of spending money on increased headcount, companies are planning to spend heavily on technology. The core reason so far for the companies to consider it as a supplement was only because of the traditional business model of one-off purchase.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

For any business, scaling is the only way towards sustainable growth. But instead of spending money on increased headcount, companies are planning to spend heavily on technology. The core reason so far for the companies to consider it as a supplement was only because of the traditional business model of one-off purchase.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

Hitenism

JANUARY 16, 2017

In 2014, Mixpanel’s Series B pitch deck spelled out the company’s expansion plans over the next two years: 3x sales headcount and rapidly race towards distribution. Double headcount every 6-9 months. Innovate on the Business Model. Reduce sales ramp time by 30-50% via sales enablement.

Scale 147

Scale Venture Capital SaaS Headcount 147

Baremetrics

JULY 25, 2019

Data science is beginning to replace spreadsheets for entrepreneurs wrestling with uncertainty in their business models. If you’re like most SaaS founders, you’ve googled for a saas financial template you can use to forecast your subscription business. How did we get here? What’s really new? Staring into the Void.

Forecasting 88

Forecasting Scale Sales Hiring SaaS 88

Sales Hacker

JANUARY 7, 2025

Scott Barker: Do you think AI is going to reduce our overall headcounts on revenue teams? You know, if I look at our business, we were thinking, oh, the AI is going to be a headwind, you know, people are going to be replaced by AI. And what does it mean for business model? But now it’s like with AI, how you do that?

Outsourcing Services 110

Outsourcing Services Scale Outsourced Development AWS 110