Subscription Flow

NOVEMBER 28, 2023

A major issue that arises, especially in the B2B SaaS business model, is how to break into the upmarket market as startups develop into scaleups that are primarily focused on increasing their market capitalization. In their early stages, SaaS software startups typically target the early adopters in the tech or mid-market segments.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

SaaStr

OCTOBER 26, 2022

It’s barely trading at 3x revenue. Payments and e-commerce drag blended gross margins down to 60%. Wix along with Squarespace and also WordPress / Automatic have pushed deeply into e-commerce and as part of that, payments. But payments can be low gross margin, and they are for Wix. Embedded fintech often has a price. #3.

Payments 224

Payments Payment Solutions SaaS Payments Payment Methods 224

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As As a startup with only two or three people, it would be absolutely impossible to go international without this kind of platform.” Here’s why. Now, Stripe offers it.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

Subscription Flow

JANUARY 24, 2024

Many companies offer consulting services because businesses need expert opinions and suggestions on various matters. However, what is the business model for offering consulting services? One of the business models to offer consulting as a service is the subscription business model.

Payment Features 52

Payment Features Payment Solutions Consulting Payments 52

Blulogix

JANUARY 28, 2024

A Step-by-Step Guide to Implementing a Robust Subscription Billing Software By BluLogix Team Choosing the ideal subscription billing software is a crucial decision, but it’s just the beginning of optimizing your recurring revenue operations. BluIQ offers robust data integration capabilities to streamline this process.

Payment Solutions 52

Payment Solutions Payment Features Payment Services Subscription 52

Blulogix

JANUARY 28, 2024

What is my Step-by-Step Process for Implementing BluIQ for Billing? By BluLogix Team Choosing the ideal subscription billing software is a crucial decision, but it’s just the beginning of optimizing your recurring revenue operations. BluIQ offers robust data integration capabilities to streamline this process.

Payment Services 52

Payment Services Payment Solutions Payment Features Payments 52

Subscription Flow

NOVEMBER 27, 2023

In recent years, an e-commerce platform, by the name of Shopify , has grown in popularity. It was launched by Canadian entrepreneurs in 2006 and it provides online store-fronts to businesses and manages their transactions and inventory seamlessly. Such payment systems provide fast, safe and convenient corridors for online transactions.

Merchant Services 59

Merchant Services Payment Methods Payment Services Payments 59

Frontegg

MAY 27, 2021

The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. This metric is a strong future revenue indicator. This is not all.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Blulogix

JANUARY 5, 2024

Key Definitions in Subscription Billing: Demystifying the Jargon By BluLogix Team Welcome to the fourth installment of our comprehensive guide on selecting the right subscription billing platform. Let’s explore the key definitions that every business owner, finance professional, and product manager should know.

Subscription 52

Subscription Payment Features Payment Services Payments 52

FastSpring

DECEMBER 7, 2023

But if you’re not dealing in mergers and acquisitions every day like Carl is, you might have a lot of questions about how to best position your business if you’re interested in selling. I support the digital product community as part of my role at FastSpring. WP Engine, we’re the world’s most trusted platform for WordPress.

Software Review 147

Software Review Technical Review Development Team Review Branding 147

Baremetrics

FEBRUARY 2, 2021

Many SaaS businesses concentrate on offering an amazing product and then neglect customer support. They assume that when you have a great product, customers will always come back. In this guide, you will learn why SaaS customer support is so important, how to get started, and what metrics to use to track success.

Customer Support 59

Customer Support Payment Methods SaaS Payments Payment Solutions 59

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy.

B2B 118

B2B Payment Methods Payments SaaS Payments 118

Subscription Flow

JANUARY 26, 2024

When evaluating the growth and valuation of SaaS businesses, Monthly Recurring Revenue (MRR) is arguably the most commonly used SaaS metric out of all of them. Read more: Metrics that Matter: A Deep Dive into MRR, ARR, Churn, and ARPU for Subscription Business Models What is SaaS MRR growth?

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model? This model contrasts the traditional—and outdated—model where users purchase and install software on their computers or servers.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Baremetrics

FEBRUARY 8, 2021

Chargebee for your online payment processing needs? Stripe supports online payments for e-commerce businesses, while Chargebee helps SaaS companies set up and manage their recurring payments. For example, you can integrate Chargebee with Stripe accept payments through the Stripe payment gateway.

Payment Services 59

Payment Services Payment Methods Technical Review Payment Features 59

User Pilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Collect customer feedback to recognize problematic areas of your app and act on them by addressing actual needs that are not being met (instead of just minor bugs).

Payment Methods 103

Payment Methods Payment Solutions SaaS Payments Payment Services 103

User Pilot

APRIL 29, 2024

TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal. A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. Increase the customer lifetime value.

SaaS Payments 102

SaaS Payments Business SaaS Payment Solutions 102

ProfitWell

APRIL 23, 2020

The key to retaining customers, right now, is to focus on activities that support your customers’ current situations and changed goals. The faster you can discover what has changed for them and what they need, the better you can implement solutions to help them get through this challenging time.

Payment Methods 110

Payment Methods Retention Payment Solutions Payments 110

Baremetrics

FEBRUARY 15, 2021

When it comes to your unique payment processing needs as a growing business, which is better— Stripe vs. Authorize.net ? But which is better for your business? Stripe also integrates easily with other platforms including Baremetrics, which gives you smarter insights about your Stripe transactions.

Payment Methods 52

Payment Methods Merchant Services Software Review Technical Review 52

Andreessen Horowitz

AUGUST 30, 2023

Released in 1979, VisiCalc was the first “killer app” of finance (on the Apple IIe!), and one of the things that allowed KKR and other early firms to model outcomes and make so much money. TABLE OF CONTENTS Known knowns Known knowns are companies/products/ideas that exist today, and that have clear demand from customers.

VP of Engineering 93

VP of Engineering AI Payment Methods Generative AI 93

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Stax

APRIL 30, 2024

Whether you run a small online store or a major brand, accepting electronic payments is a must for all businesses. According to Onbe, 73% of consumers prefer using digital payments like cards and payment apps. But to seamlessly receive these payments as a merchant, you’ll need merchant processing services.

Merchant Services 88

Merchant Services Payment Services Payment Solutions Payment Methods 88

User Pilot

APRIL 30, 2024

This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

Baremetrics

JANUARY 24, 2021

Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!). We were looking to relaunch the user-driven, SaaS side of our businesses. Due to this style, the customers that we converted were very loyal.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

OpenView Labs

JANUARY 29, 2020

Product led businesses need to get their products in the hands of would-be users as efficiently as possible–hopefully at near zero CAC. Not satisfied with reaching $1 billion in annual revenue, Atlassian furthered its commitment to product led growth by jumping on the freemium bandwagon. Is Freemium The Right Business Model?

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

OpenView Labs

JANUARY 13, 2022

Product-lead growth continues to be one of the best ways to rapidly scale a software company, and best practices are increasingly shared and understood. Pricing models must be adaptable – 4/5 on this. Customer Value Management will supercede customer success, Steven Forth. Governments are likely to resist this.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

OPEXEngine

FEBRUARY 22, 2022

Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000. Customer success is usually staffed by a mix of customer support, sales, and engineering folks contributing some portion of their time to the Cost of Revenue.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SaaStr

NOVEMBER 2, 2019

How does your customer success and customer support functions change with the move to enterprise? Krish Subramanian: We are software engineers by training. My co-founders cut their teeth at Zoho for over 10 years building product and for over six years [inaudible] software products.

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

ProfitWell

SEPTEMBER 10, 2020

By almost all key metrics, now is a great time to get into the SaaS business model. SaaS revenue is expected to reach $143.7 As such, many SaaS businesses are opting for the latter. AI Integrations. If your MAU is continually rising, then you know you are gaining more customers than you are losing.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

Full Session

DECEMBER 4, 2022

It’s a crucial indicator of how well your business is performing. It gives you a clue on what’s not working with your customer retention strategy and can indicate other business model issues. To conduct customer churn analysis, you need specialized tools that help you collect user behavior data.

Churn 52

Churn Payment Services Payments SaaS Payments 52

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some solutions, like Slack or Microsoft, are useful for any kind of business. What is Vertical SaaS?

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SmartKarrot

APRIL 13, 2020

Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. Growing at the same pace, a report from BetterCloud had anticipated that 73% of the organizations will have all SaaS apps by 2020. And the result is visible!

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

Tom Tunguz

SEPTEMBER 21, 2014

Today, we’ll examine Tableau, the market leader for data visualization software. Tableau sells software the old-fashioned way, with perpetual licenses not subscriptions. Customers pay a fee for the software up-front, in addition to an annual maintenance fee of about 20-25%.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

Neil Patel

DECEMBER 9, 2020

Getting the best inventory management software for your business will make all of it a reality. And if that isn’t enough, the software tool can also help you reduce operating costs, increase revenue, and most importantly, ensure greater customer satisfaction. But how do you know which platform you should choose?

Payment Solutions 103

Payment Solutions Payment Methods Software Review Payment Services 103

ProfitWell

JUNE 15, 2020

How are churn and new revenue trending over time? MRR gain is new revenue from either acquired customers or upgrades in a given month. MRR loss is churn, or lost revenue from cancellations or downgrades. As consumer trends adapt—your business needs to adapt, as well. AOV = Total revenue/number of orders.

Payment Methods 76

Payment Methods Merchant Services Payments Customer Lifetime Value 76

FastSpring

AUGUST 11, 2020

The way we purchase products is changing—and so are our business models. More and more, customers are looking for ways to streamline their purchases and make transactions easier. The subscription-based model has become so popular that Salesforce predicts every new software company will now offer subscriptions.

Payment Features 93

Payment Features Payments Payment Methods Subscription 93

Outseta

SEPTEMBER 11, 2017

Even further up market and in my past engagements with Working Planet, there are a number of challenges related to paid search management that I’ve felt first hand and still don’t see a great solution to. Soren Ryherd: We build profitable customer acquisition programs using paid digital advertising. Geoff: Someone once told me.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40