FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As Are you looking for a merchant of record that will partner with you to grow your business internationally? Selling internationally is key to their business model.

Payment Solutions 136

Payment Solutions Payment Methods Merchant Services AI Search 136

Subscription Flow

JANUARY 24, 2024

Many companies offer consulting services because businesses need expert opinions and suggestions on various matters. However, what is the business model for offering consulting services? One of the business models to offer consulting as a service is the subscription business model.

Payment Features 52

Payment Features Payment Solutions Consulting Payments 52

Blulogix

JANUARY 28, 2024

A Step-by-Step Guide to Implementing a Robust Subscription Billing Software By BluLogix Team Choosing the ideal subscription billing software is a crucial decision, but it’s just the beginning of optimizing your recurring revenue operations. BluIQ offers robust data integration capabilities to streamline this process.

Payment Solutions 52

Payment Solutions Payment Features Payment Services Subscription 52

Stax

JANUARY 29, 2024

In today’s fast-paced business landscape, efficient and seamless payment processing is paramount to your bottom line. As industry leaders in billing software, our mission is to help our customers work more efficiently, recover more revenue, and effortlessly collect invoices. Learn More What is a Billing Platform?

Stax 88

Stax Payments Payment Services Payment Features 88

SaaStr

OCTOBER 26, 2022

Payments and e-commerce drag blended gross margins down to 60%. Wix along with Squarespace and also WordPress / Automatic have pushed deeply into e-commerce and as part of that, payments. But payments can be low gross margin, and they are for Wix. Add e-commerce, payments and more has pushed it up.

Payments 212

Payments Payment Solutions Payment Methods SaaS Payments 212

Blulogix

JANUARY 28, 2024

By BluLogix Team Choosing the ideal subscription billing software is a crucial decision, but it’s just the beginning of optimizing your recurring revenue operations. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Payment Services 52

Payment Services Payment Solutions Payment Features Payments 52

Baremetrics

FEBRUARY 2, 2021

Many SaaS businesses concentrate on offering an amazing product and then neglect customer support. They assume that when you have a great product, customers will always come back. In this guide, you will learn why SaaS customer support is so important, how to get started, and what metrics to use to track success.

Customer Support 59

Customer Support Payment Methods SaaS Payments Payment Solutions 59

Frontegg

MAY 27, 2021

The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. Best For: Online Payment Processing. So pick accordingly. #1

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Subscription Flow

NOVEMBER 27, 2023

The current booming e-commerce milieu can credit a huge chunk of its success to online payment systems. They give an easy electronic payment solution that allows merchants to trade with customers throughout the world seamlessly. It creates a very comfortable experience for both parties throughout the process.

Merchant Services 59

Merchant Services Payment Methods Payment Services Payments 59

FastSpring

DECEMBER 7, 2023

But if you’re not dealing in mergers and acquisitions every day like Carl is, you might have a lot of questions about how to best position your business if you’re interested in selling. Today we’re going to be talking about a really interesting topic, I think, what brands look for when considering acquiring software companies.

Software Review 128

Software Review Technical Review Development Team Review Branding 128

Blulogix

JANUARY 5, 2024

Understanding these terms is crucial, as they form the building blocks of any subscription-based business model. Let’s explore the key definitions that every business owner, finance professional, and product manager should know. Subscription Billing 1.

Subscription 52

Subscription Payment Features Payment Services Payments 52

User Pilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Collect customer feedback to recognize problematic areas of your app and act on them by addressing actual needs that are not being met (instead of just minor bugs).

Payment Methods 103

Payment Methods Payment Solutions SaaS Payments Payment Services 103

User Pilot

APRIL 29, 2024

The SaaS renewal process, thus, involves a series of actions before or during the subscription period that leads to a customer’s renewal. The SaaS business model is heavily dependent on sustaining an ongoing customer relationship. Increase the customer lifetime value. Why is SaaS renewal management important?

SaaS Payments 100

SaaS Payments Business SaaS Payment Solutions 100

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model? This model contrasts the traditional—and outdated—model where users purchase and install software on their computers or servers.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Subscription Flow

NOVEMBER 23, 2023

The current Software-as-a-Service ( SaaS ) business landscape is going through a mass subscription revolution. Thanks to the advent of cloud computing, SaaS businesses are no longer selling their products in the forms of hardware. This has greatly facilitated the widespread implementation of subscription based billing models.

Payment Services 59

Payment Services SaaS Payments Payment Features Payment Facilitation 59

Subscription Flow

JANUARY 26, 2024

Secondly, we intend on focusing exclusively on SubscriptionFlow to see how this software in particular can assist you in not only calculating accurate SaaS MRR growth but also in increasing it for the strength of your business. Now, this is the point where SubscriptionFlow enters the fray.

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

Totango

AUGUST 23, 2022

For example, a website visit, an online sales purchase and a phone support call are all potential customer journey B2B touchpoints. Touchpoints also include occasions when clients interact with your software app in a SaaS context. Touchpoints can be categorized in terms of: Where they occur in a customer’s lifecycle.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

ProfitWell

APRIL 23, 2020

The key to retaining customers, right now, is to focus on activities that support your customers’ current situations and changed goals. The faster you can discover what has changed for them and what they need, the better you can implement solutions to help them get through this challenging time.

Payment Methods 110

Payment Methods Retention Payment Solutions Payments 110

Andreessen Horowitz

AUGUST 30, 2023

Released in 1979, VisiCalc was the first “killer app” of finance (on the Apple IIe!), and one of the things that allowed KKR and other early firms to model outcomes and make so much money. TABLE OF CONTENTS Known knowns Known knowns are companies/products/ideas that exist today, and that have clear demand from customers.

VP of Engineering 94

VP of Engineering AI Payment Methods Generative AI 94

Baremetrics

FEBRUARY 8, 2021

Deciding between Stripe vs. Chargebee for your online payment processing needs? Stripe supports online payments for e-commerce businesses, while Chargebee helps SaaS companies set up and manage their recurring payments. How Well Do You Know Your Business? Table of Contents. Start a free trial today!

Payment Services 59

Payment Services Payment Methods Technical Review Payment Features 59

Baremetrics

FEBRUARY 15, 2021

When it comes to your unique payment processing needs as a growing business, which is better— Stripe vs. Authorize.net ? But which is better for your business? Excellent Customer Support Stripe provides 24/7 customer support through numerous channels, including phone, live chat, and email.

Payment Methods 52

Payment Methods Merchant Services Software Review Technical Review 52

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Baremetrics

JANUARY 24, 2021

Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!). We were looking to relaunch the user-driven, SaaS side of our businesses. This would enable us to increase the overall value of the system to customers.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

SaaStr

NOVEMBER 2, 2019

How does your customer success and customer support functions change with the move to enterprise? Krish Subramanian: We are software engineers by training. My co-founders cut their teeth at Zoho for over 10 years building product and for over six years [inaudible] software products.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

OpenView Labs

JANUARY 13, 2022

Product-lead growth continues to be one of the best ways to rapidly scale a software company, and best practices are increasingly shared and understood. Pricing models must be adaptable – 4/5 on this. Customer Value Management will supercede customer success, Steven Forth. SaaS pricing is a fairly new discipline.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

OPEXEngine

FEBRUARY 22, 2022

Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. Some SMM companies may use all four depending upon the business model.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

OpenView Labs

JANUARY 29, 2020

How to optimize your freemium model. Stories of ditching a freemium model. When is freemium the right strategy for your business? Is Freemium The Right Business Model? Is freemium an effective lead generation, conversion, and revenue driving strategy for your recurring revenue-based business?

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

ProfitWell

APRIL 17, 2020

This can come in many forms, but usually consists of dedicated representative support, knowledge-base articles to help customers who are having difficulty, and a thorough tutorial system in place that explains the ins and outs of the software in an easy to digest way. Are you prioritizing customer success?

Customer Success 61

Customer Success Churn SaaS Payments Payment Solutions 61

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. Gaining new customers.

Business Model 195

Business Model Scale Pricing Payment Methods 195

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some solutions, like Slack or Microsoft, are useful for any kind of business. What is Vertical SaaS?

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SmartKarrot

APRIL 13, 2020

Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. Growing at the same pace, a report from BetterCloud had anticipated that 73% of the organizations will have all SaaS apps by 2020. And the result is visible!

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

Tom Tunguz

SEPTEMBER 21, 2014

Today, we’ll examine Tableau, the market leader for data visualization software. Tableau sells software the old-fashioned way, with perpetual licenses not subscriptions. Customers pay a fee for the software up-front, in addition to an annual maintenance fee of about 20-25%.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

Neil Patel

DECEMBER 9, 2020

Getting the best inventory management software for your business will make all of it a reality. And if that isn’t enough, the software tool can also help you reduce operating costs, increase revenue, and most importantly, ensure greater customer satisfaction. How to Choose the Best Inventory Management Software for You.

Payment Solutions 103

Payment Solutions Payment Methods Software Review Payment Services 103

ProfitWell

SEPTEMBER 10, 2020

By almost all key metrics, now is a great time to get into the SaaS business model. Running your own server to handle your customer's valuable data requires a huge investment to match the same level of security and reliability that comes baked into services like Amazon AWS and Microsoft Azure cloud. AI Integrations.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

Full Session

DECEMBER 4, 2022

It’s a crucial indicator of how well your business is performing. It gives you a clue on what’s not working with your customer retention strategy and can indicate other business model issues. To conduct customer churn analysis, you need specialized tools that help you collect user behavior data.

Churn 52

Churn Payment Services Payments SaaS Payments 52

Practical Advice on SaaS marketing

JULY 14, 2009

But at a recent panel on software-as-a-service (SaaS) renewals, Jim Driscoll, the CFO at Kadient, remarked that consistency needs to extend beyond marketing. SaaS companies need to be consistent through all of their interactions with customers. And now there are even more places to police: blogs, twitter, Facebook and LinkedIn.

SaaS Payments 100

SaaS Payments Payment Services Outsourced Development SaaS 100

FastSpring

MARCH 15, 2021

With FastSpring, customers get the latest version of your products in the form of files and software keys delivered to their inbox after they’ve completed their purchase. This is the most obvious benefit of subscription models—you’re able to reliably predict the revenue your company will receive. Popular SAAS Revenue Models.

Payment Features 116

Payment Features Payment Services Subscription Payment Solutions 116