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The Keys to Getting to $500M ARR In Just 7 Years with Attentive’s CEO

SaaStr

Attentive spent months with brands, consumers, and regulators to crack this. This wasn’t just an improvement it fundamentally changed how brands could engage with SMS marketing. The traditional “Text WHY to 12345” SMS opt-in process was clunky and killed conversion rates. The result?

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Escheatment Solutions in 2025: Streamlining Return of Funds

USIO

Consumer Demand for Options : People expect to choose how they get their money—Venmo, PayPal, debit card, or even a physical check. Brand Loyalty at Stake : Slow or clunky refund experiences can lead to negative reviews or churn. Boost Brand Trust : Transparent, fast refunds make you look good—even if it’s just $5.

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Top 10 SaaStr Videos of the Week: Craft Ventures, Microsoft, David Skok, Jyoti Bansal, Salesloft, Zoom, and More!!

SaaStr

. #2: “The Cadence: How To Turn Your SaaS Startup into an Army” with David Sacks, Craft Ventures and ex-CEO Yammer and ex-COO of PayPal. 4: “Brand Demand: Creating Clarity and Driving Growth Amidst Uncertainty with Microsoft for Startups” We don’t think enough about brand.

Scale 246
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“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. And I wanted to share a little bit of my experience and the company’s experiences of building the company to a scale that we are today. Good afternoon.

Scale 215
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Freemium is Back! But You’ll Need 50 Million Active Users for Freemium to Actually Work as a Business Model.

SaaStr

Intuit, Microsoft, Adobe, PayPal. But even there, it slowed down after that , and it shows just how many millions of folks you need to be truly actively using your utility to make freemium scale to the nine-figure level. But that doesn’t mean its value doesn’t scale. Freemium always continues to build your brand.

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Snowflake, CrowdStike and SumoLogic: “How to Leverage the Cloud Giants to Scale to 100 Million ARR and Beyond”

SaaStr

This episode is an excerpt from a session at SaaStr Scale. Rico Mallozzi: Yeah, I think oftentimes people look at marketplaces as like a storefront, like an eBay, but it’s much more like a PayPal. See why the biggest brands in the world rely on bandwidth and sign up for a free trial at bandwidth.com/SaaStr.

Scale 256
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Best PayPal Alternative Services: Online Payment Methods & Options

FastSpring

For some businesses and online merchants, PayPal may be the payment method of choice and that’s totally acceptable. But if you’re solely depending on PayPal, you could be leaving money on the table. Check out our list of the best Paypal alternatives that you need to have on your site today! PayPal, why it works.