ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. Rent the Runway is definitely structured different than your monthly gas bill. What are subscription payments? Predictable income.

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

User Pilot

DECEMBER 19, 2023

SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth.

SaaS Payments 86

SaaS Payments Management Customer Lifetime Value SaaS 86

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. Software to track analytics, transfer payments, manage inventory, create videos and for many other things.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

SaaStr

MARCH 31, 2022

What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors.

Scale 221

Scale Marketplace as a Service Cloud SaaS Payments 221

FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. I’m EJ Brown, Senior Content Strategist at FastSpring, we help SaaS and software companies scale around the world.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

OPEXEngine

MAY 18, 2021

We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

Baremetrics

JULY 20, 2021

If there’s one brand you and I can learn from to become better SaaS marketers, it’s HubSpot. HubSpot Academy), HubSpot has aced the SaaS marketing game in more ways than one. Anyone in tech can tell you, the SaaS industry is growing at an insane rate. Table of Contents. Define your ideal buyer persona 2.

SaaS Payments 105

SaaS Payments Payment Services Marketing Payment Solutions 105

How To Buy Saas

APRIL 5, 2024

In the age of digital transformation and fierce competition, e-commerce companies must optimize their business processes and improve efficiency. Definition of Bounce Rate The bounce rate is the percentage of orders that were started but not completed or canceled by the customer for any reason. Poor user experience on mobile devices.

Benchmarks 40

Benchmarks Payment Methods Payment Services Payments 40

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. SMM SaaS Company Overview & Market Dynamics. SMM SaaS Company Overview & Market Dynamics. Enterprise.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

FastSpring

FEBRUARY 9, 2021

With that in mind, we’re going to detail captive pricing below, with an eye towards how it also plays a part in SaaS platforms and products. The definition of captive product pricing is the pricing of products that have both a main product and several secondary or accessory products that are needed for the main product to offer full value.

Pricing 79

Pricing SaaS Payments Payments Payment Methods 79

FastSpring

FEBRUARY 9, 2021

With that in mind, we’re going to detail captive pricing below, with an eye towards how it also plays a part in SaaS platforms and products. The definition of captive product pricing is the pricing of products that have both a main product and several secondary or accessory products that are needed for the main product to offer full value.

Pricing 78

Pricing SaaS Payments Payments Payment Methods 78

FastSpring

MARCH 15, 2024

And as the CEO of both Skillshot Media (a turnkey events production company for esports events) and Ghost Gaming (a “gaming lifestyle brand” that supports esports teams and gaming content creators such as Twitch streamers), he dives ever deeper into marketing to gamers and other gaming industry professionals. I’m David Vogelpohl.

Payment Methods 180

Payment Methods Marketplace as a Service Payment Solutions Payments 180

Software Platform Consulting

JULY 1, 2019

My last post was partly about healthcare payments in the form of Change Healthcare’s Intelligent Healthcare Network. I did not set out to write another post about healthcare payments, but reading Phreesia’s S-1 compels me to. Phreesia Threat #1: SaaS Applications. and collect your payment information.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

OPEXEngine

MARCH 15, 2022

In the first 10 years of the SaaS industry, US SaaS companies didn’t need to go overseas to build highly valuable companies. But that dynamic has changed in lockstep with the growth of the SaaS market. High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Source: OPEXEngine. Market Dynamics.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. What does all of that mean? What Is FastSpring and Who Is It For?

Payments 115

Payments Payment Services Merchant Services Payment Methods 115

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In Casey’s last essay, he covered the differences between regular SaaS companies and SaaS-like Networks. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

ProfitWell

DECEMBER 9, 2019

From the rise of SaaS to the sudden glut of subscription boxes, the subscription business model has never been more popular. To help you get started, we’ve put together a nine-step checklist that walks through how to create a subscription service. But that doesn’t mean starting a subscription company is easy. Prioritize retention.

SaaS Payments 61

SaaS Payments Payment Services Subscription Payment Features 61

SaaStr

JULY 9, 2019

More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there.

Scale 172

Scale Sales Recruiting Scaling SaaS Payments 172

Baremetrics

SEPTEMBER 15, 2021

For a SaaS business to survive, it needs to track its business data. For a SaaS business to thrive, it needs to deeply understand what the business metrics mean for the state of the business. Now, in this ongoing series of comparisons, we discuss two of the best subscription analytics dashboards for SaaS: Baremetrics vs. ProfitWell.

Payments 94

Payments Payment Solutions SaaS Payments PayPal 94

SaaStr

AUGUST 9, 2019

In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * Why does Vikas believe that a wave of SaaS incumbents are about to be displaced or disrupted? Why is it so crucial to invest in enablement in the early days? What is a good payback period? *

SaaS Payments 137

SaaS Payments Cloud Technical Review Scale 137

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand. What are the values of the brand?

Payment Methods 116

Payment Methods Marketing Payments SaaS Payments 116

Casey Accidental

OCTOBER 27, 2020

This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time. In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Integration platforms are ubiquitous in SaaS.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Audacix

JANUARY 28, 2020

Let me ask you: what triggers the security hygiene schedule to be undertaken for the SaaS application that your team builds? Do you have a “dish washing” process to find and eliminate the security vulnerabilities in your SaaS app? But my SaaS app hasn’t been hacked yet “Yet” is the critical word here.

Payment Solutions 59

Payment Solutions SaaS Payments Enterprise Payment Services 59

User Pilot

JULY 18, 2023

TL;DR Customer churn is the rate at which users discontinue their subscription or stop using a particular product or service. For established SaaS companies, the average churn is between 5% to 7% per year, early-stage startups should expect an average annual churn of 10% to 15%. Bad customer service. Multiply the figure by 100.

Churn 88

Churn Payments SaaS Payments Payment Solutions 88

FastSpring

JANUARY 26, 2024

“We really do touch every organization in the business, which consists of product and engineering, services, sales, marketing, product, and people,” he explains. “So Interested in learning more about how your SaaS, software, video game, or other digital goods business can partner with FastSpring and let us worry about the taxes?

Customer Success 137

Customer Success VP of Engineering Payments Payment Methods 137

Upscope

JULY 18, 2021

Product story telling is different to brand story telling We're focusing on product story telling so let's separate out brand vs product story telling. Does it deliver on the brand promise consistently?” Write for the stadium of you This is a sanity or b t checking process. " Who is the bad guy?

Payment Methods 52

Payment Methods SaaS Payments SaaS Payment Services 52

Upscope

JULY 18, 2021

Product story telling is different to brand story telling We're focusing on product story telling so let's separate out brand vs product story telling. Definition of brand story telling: ". Does it deliver on the brand promise consistently?” That's what we'll focus on here. Who is the bad guy?

SaaS Payments 52

SaaS Payments Payment Methods SaaS Customer Support 52

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 123

Scale Sales Payment Methods Merchant Services 123

User Pilot

MAY 14, 2021

Growing numbers of SaaS companies are adding an onboarding survey to their customer sign-up flows. What types of questions should SaaS include, and why? Let’s start with some definitions. Filled in after a sales call, but before the first customer payment. This article will explore some of these questions. Conclusion.

Onboarding 52

Onboarding SaaS Payments SaaS Underperforming Technical Team 52

Baremetrics

SEPTEMBER 8, 2021

Equity accounting vs. cost method Understanding Equity in SaaS The different forms of Equity Brand equity Property Equity In conclusion. For non-traded companies, it’s unclear what the market value of a company will be until it’s sold, especially in SaaS. Simply put, equity in SaaS is the value of owning a SaaS company.

Payment Methods 81

Payment Methods SaaS Payments Compensation Payment Services 81

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. There’s a lot of services. This episode is sponsored by Linode. Actually, two.

Payment Solutions 155

Payment Solutions Pricing Payments Payment Services 155

ProfitWell

MAY 21, 2020

We've been working around the clock to develop an index displaying MRR and growth trends across SaaS companies. Table of Contents: Overall SaaS and subscription index. Table of Contents: Overall SaaS and subscription index. Impact of COVID-19 on SaaS and subscription companies. Why you need to focus on retention.

Subscription 68

Subscription Payment Features SaaS Payments Data 68

Intercom, Inc.

MAY 8, 2018

The next generation of messengers will be built to help businesses accelerate growth by actually helping teams do work, like process payments or schedule meetings. Encourage visitors to engage with our brand and content. Because we’re a SaaS product, displaying our uptime to customers is critical.

Payment Solutions 176

Payment Solutions Payment Methods Payments SaaS Payments 176

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today’s Episode We Discuss: * How Krish made his way into the world of SaaS and came to found one of India’s fastest growing SaaS companies in Chargebee?

Scale 133

Scale SaaS Payments Sales Recruiting Payment Services 133

OPEXEngine

JANUARY 27, 2021

Here’s a brief list of items to review: Changes to the definition of a Paid Customer. Were there other expenses that went into providing new freemium services to prospects or maybe to keep lapsing customers warm? Credit card and payment processing fees. Travel to visit or service current customers.

Systems Review 52

Systems Review Acquisition SaaS Payments Payment Services 52

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is the purpose of customer acquisition in SaaS? This article answers that and more.

Acquisition 96

Acquisition SaaS Payments Payment Methods Metrics 96