User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. Add in-app video tutorials to make the onboarding process smooth. Offer self-service support with an in-app knowledge base. And your role at a customer success team?

SaaS Payments 85

SaaS Payments Strategy Payment Solutions SaaS 85

SaaStr

DECEMBER 25, 2022

Auto-renewal policies are definitively worth following. Add an auto-renewal process to your standard contract, bu t allow them to cancel for any reason by providing notice prior to the renewal. If they don’t pay for the renewal, you shut off the service. If they ask for cash back for a pre-payment, generally say no.

SaaS Payments 222

SaaS Payments Payment Services SaaS 222

Subscription Flow

FEBRUARY 20, 2024

In today’s world, having automated billing software is of immense importance because most SaaS companies are growing at an impossibly fast rate due to the various technological booms that are taking place around the world. It comprises outlining costs, accounting for taxes, monitoring payments, and contacting unpaid clients.

Payment Solutions 102

Payment Solutions Payment Features Payment Services SaaS Payments 102

SaaStr

APRIL 24, 2021

A lot of our SaaS older times don’t quite know what to make with a lot of B2B startups these days, let alone some public SaaS companies. But like “Cloud” and “SaaS”, its definitely has evolved. But like “Cloud” and “SaaS”, its definitely has evolved.

Merchant Services 359

Merchant Services SaaS Payments Payment Solutions Payment Services 359

SaaStr

MARCH 11, 2021

Q: Why do SaaS companies bill annually up front? A lot of SaaS pricing originally comes from classic enterprise software. SaaS then remixed this model by charging less in Year 1 for a “subscription”, but often more over time, especially by Year 3. So the upfront payment for a year isn’t dead. Perhaps they shouldn’t.

Merchant Services 215

Merchant Services SaaS Payments Payment Solutions Payments 215

User Pilot

DECEMBER 19, 2023

SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth.

SaaS Payments 102

SaaS Payments Management Customer Lifetime Value SaaS 102

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. Rent the Runway is definitely structured different than your monthly gas bill. What are subscription payments? Predictable income.

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

ProfitWell

MAY 15, 2020

The SaaS model continues to gain traction. If you haven’t transitioned to SaaS yet, I promise moving to a cloud-based computing system sounds more complicated than it actually is. There are many different cloud-based models for storing data, but this article is focused directly on SaaS. What is SaaS?

SaaS Payments 75

SaaS Payments Payment Services Payment Solutions Payments 75

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In Casey’s last essay, he covered the differences between regular SaaS companies and SaaS-like Networks. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

Baremetrics

DECEMBER 28, 2020

If you’re running a subscription or SaaS business, you know that at the end of the day your chief metric is monthly recurring revenue (MRR). According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. Introducing: a successful dunning process. Think about that.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Payments 105

Neil Patel

NOVEMBER 9, 2020

For example, HR and finance SaaS vendor Workday bought Scout RFP (a San Francisco startup with a team of 8) for $540 million. Sell your startup by following a quick and simple selling process. While it helps to streamline the negotiation and transaction process, it does have a history of scam listings. Key Features.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

FastSpring

NOVEMBER 17, 2023

TechCrunch recently reported that Apple’s 2023 Form 10-K filing uses revised text regarding its risk factors , which may hint at “a more definitive stance on potential modifications to the App Store policies.” In September, the EU Commission designated six specific gatekeepers, including Apple. Apple’s filings to the U.S.

Payment Methods 121

Payment Methods Merchant Services Payment Solutions Software Review 121

Incredo

OCTOBER 17, 2019

Asking “what’s the typical commission for SaaS salesperson?” is like asking “how expensive should I price my SaaS product?” what factors to consider before defining your SaaS sales commission percentage. What are 5 common SaaS sales compensation models? We will write about: 1. common software sales comp plans, 2.

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

Baremetrics

OCTOBER 21, 2021

All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. UXPin is a code-based design tool that simplifies and unifies product development process by bringing code components to the design stage. At that time, they used both PayLane and PayPal to process payments.

Payment Services 98

Payment Services SaaS Payments Payments Payment Solutions 98

Incredo

OCTOBER 17, 2019

Asking “what’s the typical commission for SaaS salesperson?” is like asking “how expensive should I price my SaaS product?” what factors to consider before defining your SaaS sales commission percentage 4. and finally figure out how much that SaaS sales salary should be. In the end, a bonus section is waiting for you!

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. Software to track analytics, transfer payments, manage inventory, create videos and for many other things.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. Visualize every process from end to end. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you. Process Visualization. Process Automation.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

User Pilot

JANUARY 27, 2023

As a SaaS product manager , how do you give users a chance to experience your product value? So why not look at our 15 B2B SaaS free trial best practices that will help you boost your conversion rates? In contrast, freemium requires no payments whatsoever but offers limited functionality. Or are your trials paid?

SaaS Payments 98

SaaS Payments B2B SaaS Payment Solutions 98

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

Blulogix

JANUARY 6, 2024

It’s not just about managing customer payments; it’s about optimizing revenue streams, minimizing revenue leakage, and enhancing overall business performance. By optimizing your billing processes and reducing revenue leakage, you can boost your bottom line without necessarily increasing expenses.

Payments 52

Payments Subscription Payment Features SaaS Payments 52

The Angel VC

APRIL 24, 2015

When I talk to SaaS startups and take a look at their metrics, it still happens quite often that some of the numbers aren’t quite clear to me and it takes some time to clarify things. That said, I believe most SaaS companies can focus on a small number of revenue metrics which aren’t overly complicated.

Payments 193

Payments SaaS Payments Metrics Revenue 193

FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. I’m EJ Brown, Senior Content Strategist at FastSpring, we help SaaS and software companies scale around the world.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

OPEXEngine

MAY 18, 2021

We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

SaaStr

MARCH 31, 2022

What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors.

Scale 199

Scale Marketplace as a Service Cloud SaaS Payments 199

Chart Mogul

MARCH 30, 2020

How do you manage the process of accepting money from your customers? This guide serves as a comprehensive overview of the options available for SaaS businesses. In this guide, we’re going to teach you what you need to know about SaaS billing systems and how to choose them. Payment gateway.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Kellblog

OCTOBER 13, 2022

I might call this intentional MRR, much like signing up for a SaaS service on a month-to-month basis [2]. And what’s the impact on your other SaaS metrics? Unlike perpetual software license revenue, which was largely one-shot in nature [8], SaaS subscription revenue would recur. What’s your churn rate?

Metrics 133

Metrics SaaS Payments SaaS Payment Features 133

OPEXEngine

MARCH 15, 2022

In the first 10 years of the SaaS industry, US SaaS companies didn’t need to go overseas to build highly valuable companies. But that dynamic has changed in lockstep with the growth of the SaaS market. High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Source: OPEXEngine. Market Dynamics.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

Software Platform Consulting

JULY 1, 2019

My last post was partly about healthcare payments in the form of Change Healthcare’s Intelligent Healthcare Network. I did not set out to write another post about healthcare payments, but reading Phreesia’s S-1 compels me to. Phreesia Threat #1: SaaS Applications. and collect your payment information.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

SaaStr

JULY 4, 2019

At first blush, annual billing seems better: Churn is lower , since the earliest a customer can churn in month 13, by definition; and. Billing is sometimes easier with annual payments , since it’s one billing cycle and process vs. 12; and. You take friction out of a buying process with a monthly option for SMBs.

SaaS Payments 126

SaaS Payments Subscription Payment Features Payment Services 126

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. SMM SaaS Company Overview & Market Dynamics. SMM SaaS Company Overview & Market Dynamics. Enterprise.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. What does all of that mean? What Is FastSpring and Who Is It For?

Payments 119

Payments Payment Services Merchant Services Payment Methods 119

Baremetrics

OCTOBER 22, 2020

Does “you get what you pay for” actually apply to SaaS companies? While the concept is simple enough, many products and services leave us wanting more. And on the flip side, your customers shouldn’t feel forced to pay month-to-month for services they’re not actually using on a regular basis. Depends on who you ask.

SaaS Payments 80

SaaS Payments Pricing Scale Payment Services 80

Baremetrics

JULY 20, 2021

If there’s one brand you and I can learn from to become better SaaS marketers, it’s HubSpot. HubSpot Academy), HubSpot has aced the SaaS marketing game in more ways than one. Anyone in tech can tell you, the SaaS industry is growing at an insane rate. From ranking for over 34,000 keywords to running its own knowledge base (i.e.,

SaaS Payments 105

SaaS Payments Payment Services Marketing Payment Solutions 105

Baremetrics

APRIL 1, 2021

Managing performance metrics is crucial for SaaS and subscription businesses. For millions of subscription companies, Stripe has become the go-to tool for managing payments and subscribers. Stripe: A Powerhouse for SaaS Payments and Pricing At a glance, the Stripe dashboard answers loud and clear “How am I getting paid?”

SaaS Payments 59

SaaS Payments Payments Payment Services Metrics 59

OPEXEngine

JUNE 11, 2020

You hear the terms SaaS, subscription, term licenses and perpetual license software tossed around frequently. We sometimes hear companies call themselves “SaaS” companies, because they sell subscriptions, but they do not host software. In addition, it affects cash flow. It changes sales and marketing organizations and their execution.

SaaS Payments 52

SaaS Payments Payment Solutions Subscription Payment Features 52