User Pilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

Engagement 105

Engagement Metrics Underperforming Technical Team Scale 105

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 80

Payment Solutions Payments Payment Services SaaS Payments 80

User Pilot

APRIL 29, 2024

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. However, the higher the rate, the better your business health. SaaS renewal rates above 80% are generally considered healthy.

SaaS Payments 102

SaaS Payments Business SaaS Payment Solutions 102

Blulogix

MARCH 21, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Elevating Customer Retention in B2B Subscriptions For B2B subscriptions, customer retention is a pivotal factor underpinning the long-term success and sustainability of businesses.

B2B 52

B2B Subscription Payment Features Retention 52

Buffer Resources

AUGUST 28, 2023

TikTok has its revamped Creativity Program , YouTube has the YouTube Partner Program , and now, Instagram creators who want to monetize their content directly have the Subscriptions feature. What are subscriptions on Instagram? For example, creator Joy Ofodu created an Instagram subscription to offer exclusive content.

Payment Features 81

Payment Features Payments Subscription Payment Methods 81

Subscription Flow

DECEMBER 14, 2023

To date, customer loyalty and satisfaction have proved to be the key to the success of many businesses. However, to win customer loyalty, there can be various formulas that companies tailor as per their business needs and resources in hand. Why Membership Programs Are So Important for eCommerce Businesses?

Payment Methods 52

Payment Methods Payments Payment Features Payment Solutions 52

User Pilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. How to measure user engagement?

Engagement 98

Engagement Social Media Onboarding Retention 98

Baremetrics

MARCH 16, 2021

Subscription billing is a payment structure that allows service providers to charge their clients based on a fixed timeframe. This article will help you with everything you need to know about subscription billing and subscription billing solutions. 1 What Does Subscription Billing Mean? Table of Contents.

SaaS Payments 103

SaaS Payments Payment Features Payment Solutions Merchant Services 103

Blulogix

FEBRUARY 19, 2024

With the cost of acquiring new customers significantly higher than retaining existing ones, businesses are increasingly focusing on innovative strategies to enhance customer experiences and reduce churn. Retention, on the other hand, focuses on maintaining these subscribers over time, turning them into loyal advocates for your brand.

Retention 52

Retention Engagement Strategy AI Search 52

Intercom, Inc.

NOVEMBER 17, 2021

Over the last few months, we’ve released updates that help you improve and measure your conversational support efforts, engage customers with multichannel transactional messaging and other customer engagement enhancements, and integrate the tools you use every day – including WhatsApp! ??. Conversational engagement.

Engagement 222

Engagement Mobile Metrics Investment 222

ProfitWell

NOVEMBER 8, 2019

Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. Proactive interactions with your customers can increase satisfaction and retention, driving repeat business and referral revenue.

Engagement 99

Engagement Strategy SaaS Scale 99

Blulogix

JANUARY 18, 2024

Streamlining Subscription Renewals with a Robust Billing Platform By BluLogix Team Subscription renewals stand as a critical pillar in the structure of any subscription-based business, playing a significant role in both customer retention and as a potential point of revenue loss if not managed effectively.

Subscription 52

Subscription Payment Features Scale compliance 52

Subscription DNA

MAY 23, 2019

Nowadays, companies are offering a wide variety of services via subscription. It’s a new business model that is particularly appealing to younger generations who are… Read more. The post Building Customer Engagement and Brand Loyalty for Subscription Services appeared first on Subscription DNA.

Subscription 40

Subscription Payment Features Branding Engagement 40

Payrix

JANUARY 30, 2024

Their cloud-based software suite supports donor engagement, member management, event planning, volunteer tracking and more, allowing their clients to put focus back into doing good. In pursuit of transforming how nonprofits are supported, Neon One knew their clients faced integration issues and lacked payments expertise.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

User Pilot

SEPTEMBER 19, 2023

User engagement refers to any interaction your customers have with your brand, product, or website across all touchpoints. It can be anything starting from signing up for a product, completing an onboarding checklist, upgrading the account, filling out a micro survey, and canceling the subscription. But why does that matter?

Engagement 52

Engagement Software Review Onboarding Subscription 52

Buffer Resources

FEBRUARY 13, 2024

  In this article, I’ll walk you through nine out-of-the-box ways to celebrate Leap Day — whether you’re a creator or a brand. You could also get creative with, say, a switching up of subscription terms — think a bundle deal that lasts a four-year term rather than annually. 

Social Media 104

Social Media Branding Systems Review Technical Review 104

FastSpring

JULY 12, 2019

Net Promoter Scores and customer satisfaction ratings are two very important KPIs for any customer experience program since they help your business measure customer loyalty and satisfaction. Here’s a quick guide to help you understand customer lifetime value and learn how you can use this subscription finance metric to improve your business.

Customer Lifetime Value 76

Customer Lifetime Value Payment Features Finance Payment Solutions 76

User Pilot

APRIL 29, 2024

Wondering how to segment customers to increase their engagement with your SaaS product? Segment active customers for product interviews and inactive ones for re-engagement campaigns. The benefits of customer segmentation Customer segmentation is essential for successful customer engagement along their journey with the product.

Payment Features 105

Payment Features Interviewing Software Review Technical Review 105

Stax

JANUARY 3, 2024

Whether businesses are on the road or staff are simply moving about in-store, mobile point of sale systems (mPOS systems) are becoming an increasingly popular POS option for small businesses. They’re indispensable for businesses of all sizes. mPOS solutions are the superpower for small businesses in 2024.

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

Intercom, Inc.

JUNE 22, 2022

Bots are transforming the way businesses support their customers. A flexible way to import and model your data in a way that makes sense for your business, giving you brand new flexibility and control over your data, resulting in better end-user experiences and more powerful capabilities for teammates using Intercom.

SaaS Payments 218

SaaS Payments Payment Services Payment Features Payments 218

Buffer Resources

AUGUST 16, 2023

We’ve shared a number of parts of Buffer’s business transparently over the years — and one piece we’ve always wanted to expand on is where your money goes when you pay for a Buffer subscription. and Pendo for customer communication and engagement.

Merchant Services 80

Merchant Services Payment Services Payment Features Payments 80

Neil Patel

APRIL 13, 2021

Every day, these creators promote brands across social media, talk up great products, and directly influence how people spend their hard-earned money. It’s really hard to actually find a great influencer to grow your business. Over 89 percent of marketers agree that influencer marketing works for their business.

Marketplace as a Service 124

Marketplace as a Service Engagement Social Media Sales Recruiting 124

Neil Patel

DECEMBER 1, 2020

If you’re not using live streaming to engage with your followers, then you might be. Here’s how you can leverage live streaming to create crazy levels of engagement with your audience. It allows your audience to see the faces and voice behind the brand in an unfiltered medium that drives brand association and loyalty.

Engagement 145

Engagement Social Media Branding Strategy 145

Baremetrics

AUGUST 16, 2021

What does it mean to reactivate a subscription? There are several reasons a customer would cancel their subscription. Reactivating the subscription could mean many things, but primarily it means the customers decided to activate the subscription and make payment for another billing cycle. Table of Contents.

Subscription 87

Subscription Payment Features Metrics SaaS Payments 87

Totango

MAY 10, 2022

A customer engagement strategy is critical for retaining and growing SaaS clients. It’s especially important to engage executives and stakeholders to ensure retention. In this blog, we’ll look at the essentials of a customer engagement strategy, particularly how to use it to engage enterprise clients.

Engagement 78

Engagement Technical Review Software Review Enterprise 78

Buffer Resources

APRIL 10, 2024

💡 Buffer makes Instagram growth much easier with content planning, scheduling, and engagement tools. Partner with brands on sponsored content There’s no way you’ve scrolled through your Instagram feed without coming across a sponsored post.

Payments 101

Payments Payment Methods Marketplace as a Service Payment Services 101

User Pilot

AUGUST 15, 2021

A key reason why customer engagement metrics are important to successful SaaS businesses. While customer acquisition is important, if you're unable to keep user engagement up, you've built a leaking house that will drown everyone in it! Measure engagement by feature usage to understand what brings the most value.

Engagement 98

Engagement Metrics Scale SaaS 98

How To Buy Saas

MAY 2, 2024

So if you are looking for the best WhatsApp marketing software for your business, you must always explore and research all the options before you invest your hard-earned money. Through the various robust features that Interakt offers, you can create compelling marketing strategies to generate more engagement and ROAS.

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

Buffer Resources

FEBRUARY 29, 2024

With a background in the dynamic airline industry, I transitioned into small business ownership ten years ago, where I became intimately involved in marketing tasks. During this time, I stumbled upon search engine optimization (SEO) and recognized its pivotal role in driving business success. 

Payment Methods 83

Payment Methods Business Software Review Payment Services 83

Neil Patel

SEPTEMBER 17, 2021

Because it is one of the only social networks left that is truly “personable” and the engagement is still decent because of it. Here’s what it produced: 223 story mentions — more eyes on my brand 431 page views — more followers 1068 DMs — more leads for my ad agency. If you know me, you know I love Instagram. Send upsell campaigns.

Engagement 145

Engagement Social Media Marketing Underperforming Technical Team 145

Neil Patel

NOVEMBER 4, 2020

As an entrepreneur, Apple Watches can be an excellent investment, as there is a wide variety of Apple Watch apps designed with business in mind. Before exploring the top ten Apple Watch apps for marketers and business, let’s go over what Apple Watches are and what they do. However, businesses have to be listening. Email Alerts.

Payment Solutions 145

Payment Solutions Payment Methods Social Media Business 145

Neil Patel

DECEMBER 8, 2020

Optimizing mobile ads is a tactic in almost every business owner’s toolbox. Maybe it’s a purchase, a subscription, or just free trial signup. In this article, we’ll discuss why the most successful mobile ads are the ones that promote audience engagement. Then you’ll see how to use your ads to promote engagement.

Mobile 145

Mobile Payment Methods Engagement Social Media 145

CustomerSuccessBox

MARCH 10, 2022

On the other hand, there are potential customers all around us, and if they are just left to themselves then who’ll introduce your brand to them to witness the benefits of your product? The role and responsibilities of these two separate operations-“ Client Service Manager ” and “ Client Engagement Manager ”-differ. How to become one?

Engagement 52

Engagement Management Underperforming Technical Team Outsourced Development 52

User Pilot

SEPTEMBER 14, 2023

TL;DR Dunning emails are a form of transactional email used to remind customers about a payment status by attaching their billing info, invoice, and resolution options. Dunning emails are important because they protect the customer experience, increase retention rates , and automate the payment collection process.

Payment Methods 104

Payment Methods Payment Solutions Payment Services Payments 104

Intercom, Inc.

MARCH 10, 2022

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. Activate proactive engagement across your e-commerce site. In fact, 75% of consumers were more likely to favor brands that exhibited clear and frequent communication during the pandemic.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Totango

JUNE 4, 2021

Use These Great Customer Engagement Ideas to Increase Retention. Engagement is key to retention and referrals. Here are seven great customer engagement ideas you can easily put into practice. We’ll also show you how technology can help you automate your engagement strategy. Cater Promotions to Client Needs.

Engagement 62

Engagement B2C Technical Review Retention 62