SaaStock

JANUARY 25, 2019

The Latin American SaaS landscape is hustling and bustling, having seen more IPOs in the last 6 months than the previous 20 years combined. We will gather 300 leading SaaS founders, executives and investors for three days packed with opportunities and rich exchange of knowledge to push the whole ecosystem forward. Founded : 2013.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

User Pilot

JUNE 30, 2023

Content localization is absolutely essential for SaaS companies. It enables them to reach audiences across the globe to drive market expansion and product growth. Our article provides guidance for SaaS teams on how to effectively localize their content. The process includes translation. Book the demo to see how it works!

SaaS Payments 82

SaaS Payments Outsourcing Services Payment Solutions Payment Services 82

Subscription Flow

FEBRUARY 2, 2024

A lot of B2B companies use it to track progress, communicate with clients, and optimize workflows. A platform called SubscriptionFlow helps companies to design and oversee subscription-based goods and services. Project managers can learn more about the product development process and cut down on back-and-forth communication.

Payments 59

Payments Payment Services SaaS Payments Payment Features 59

SaaStr

JULY 11, 2023

In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. For example, Gorgias knew they were targeting not only eCommerce but also customer service. Sign up for free.

Sales Hiring 164

Sales Hiring SMB Sales Recruiting Payment Methods 164

User Pilot

DECEMBER 19, 2023

SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth.

SaaS Payments 82

SaaS Payments Management Customer Lifetime Value SaaS 82

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

User Pilot

APRIL 3, 2024

Choose the right monetization model that aligns with your product’s value and user payment willingness. Book a demo now to see how Userpilot can help with product-led growth. Tools like Userpilot excel in providing such guidance , enabling you to design tailored experiences that educate and engage users right where they are.

Innovation 85

Innovation Payments Strategy Payment Solutions 85

User Pilot

JUNE 8, 2023

As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. After setting onboarding goals, tracking user interaction with in-app guidance elements will optimize the onboarding process to increase activation rates. SaaS businesses collect this relevant information upon user signup.

SaaS Payments 84

SaaS Payments Data Payment Solutions Payments 84

User Pilot

JULY 20, 2023

TL;DR Voluntary churn happens when customers cancel or downgrade their subscriptions while involuntary churn happens when a customer can’t continue using a service for reasons that are partially or entirely out of their control, most of the time related to payment processing issues. Bad customer service. Poor onboarding.

Churn 84

Churn SaaS Payments Payment Solutions Payments 84

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Sales Hiring 94

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 94

The Angel VC

APRIL 24, 2015

When I talk to SaaS startups and take a look at their metrics, it still happens quite often that some of the numbers aren’t quite clear to me and it takes some time to clarify things. That said, I believe most SaaS companies can focus on a small number of revenue metrics which aren’t overly complicated.

Payments 193

Payments SaaS Payments Metrics Revenue 193

User Pilot

MAY 23, 2023

In this article, we’re going to unpack how AI customer experience can completely transform how people engage with your SaaS. Using AI and machine learning within your SaaS can bring huge benefits. There are a huge number of examples to draw from across the SaaS world. Book a demo to learn more.

Artificial Intelligence 83

Artificial Intelligence AI SaaS Payments Payment Solutions 83

User Pilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

SaaS Payments 84

SaaS Payments Payment Services Payment Methods Payment Solutions 84

Stax

MARCH 21, 2024

Research shows that the global software-as-a-service (SaaS) industry was valued at $248.76 As such, the advantages of SaaS offerings can’t be easily overlooked. SaaS business applications are web-based, which means that they are hosted on cloud infrastructure. tokenization, encryption). tokenization, encryption).

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Methods 88

Baremetrics

AUGUST 30, 2021

Blogs and information sharing Workshops and mentorship Tip 2: create a word-of-mouth buzz Collaborations Get featured in influencer content Tip 3: make (ostensibly) high-touch contact Use technology to customize your communication Conclusion Approach people as people, not as prospects New technology makes new methods Be meaningful.

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

Buffer Resources

AUGUST 16, 2023

Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 Stripe payments make up 98.5 Google and Apple payments make up 2.5%

Merchant Services 75

Merchant Services Payment Services Payment Features Payments 75

User Pilot

APRIL 15, 2024

Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels. Analyze customer data and improve in-app communication with interactive guides. CSAT surveys.

Communication 96

Communication SaaS Payments Payment Solutions Payment Methods 96

Subscription Flow

JANUARY 1, 2024

Have you ever felt burdened by the never-ending load of having to process a lot of your consumers’ data all on your own? Your responses to these questions are how they judge your customer service. You can handle recurring payments, invoices, receipts, and reminders for your customers with SubscriptionFlow, saving you time and effort.

Payment Methods 52

Payment Methods Payment Features Payment Solutions Payments 52

User Pilot

OCTOBER 17, 2023

Customer service data to spot common problems in your service, analyze common queries, and predict customer behaviors and trends. Leverage event data to perform funnel analysis and identify areas of friction within the conversion process, then fix them. Since you need the right tools to follow a customer insights strategy.

Payment Methods 83

Payment Methods Payment Solutions SaaS Payments Payment Services 83

User Pilot

JUNE 30, 2023

Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. enables content creators to generate compelling and persuasive marketing copy. Known for its budget-friendly pricing , Rytr enables the creation of high-quality content such as blog posts, emails, and social media captions.

AI Search 94

AI Search AI Payment Solutions ChatGPT 94

How To Buy Saas

MAY 2, 2024

Interakt is an affordable and user-friendly WhatsApp API provider that offers top-notch marketing services. It also helps brands market products and services on other channels like Facebook and Instagram by running CTW ads. Manage incoming orders and send payment reminders and abandoned cart messages. No pay-per-message.

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

CustomerSuccessBox

SEPTEMBER 4, 2019

The key to success here is to take a leaf out of Marie Kondo’s book and organize! Depending on the internal processes at your company and their maturity stage, you might also be using a Customer Success Platform. I also have to collaborate with multiple teams internally to enable my customers and solve their problems.

SaaS Payments 78

SaaS Payments Payment Services Payments Payment Facilitation 78

User Pilot

JANUARY 31, 2023

In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. The main factors contributing to at-risk customers include poor onboarding process , lack of product value perception, lousy customer support, unfixed bugs, and no learning materials, resource center, and FAQs.

Churn 95

Churn Underperforming Technical Team SaaS Payments Payment Solutions 95

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service.

SaaS Payments 83

SaaS Payments Retention Payment Services Payment Solutions 83

Intercom, Inc.

JUNE 6, 2018

How many meetings will we book? They come to us looking for a messaging tool that will have a demonstrable impact on their business, not just another communications channel. Book meetings with your best leads automatically. I’m booked then. Book demos with the Get a Demo App. How many leads can we capture?

Scale 179

Scale Payment Methods Payment Solutions Payment Services 179

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. The benchmark customer churn for SaaS for SMBs is 5%. Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!).

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

OpenView Labs

MARCH 16, 2021

The usage-based pricing model almost feels like a cheat code —it enables SaaS companies to more efficiently acquire new customers, grow with those customers as they’re successful, and keep those customers on the platform. But the shift from pure subscription to usage-based pricing is nearly as complex as going from on-premise to SaaS.

Pricing 52

Pricing Payments SaaS Payments Payment Solutions 52

User Pilot

OCTOBER 31, 2023

When it comes to product-led growth , every step of the customer journey needs to be highly optimized for SaaS companies to see the results they’re looking for. TL;DR The SaaS pricing page helps customers understand your offer, shows them the information they need before buying, and heavily influences overall conversion rates.

Pricing 83

Pricing Scale SaaS Payments Payments 83

FastSpring

JANUARY 26, 2024

“We really do touch every organization in the business, which consists of product and engineering, services, sales, marketing, product, and people,” he explains. “So Interested in learning more about how your SaaS, software, video game, or other digital goods business can partner with FastSpring and let us worry about the taxes?

Customer Success 144

Customer Success VP of Engineering Payments Payment Methods 144

User Pilot

FEBRUARY 5, 2024

How you increase trial-to-paid conversion rate determines how good your SaaS model is. If you’re a product manager who needs to implement some of these strategies without coding, why not book a Userpilot demo to see how you can increase the trial-to-paid conversion rate? What is a good trial conversion rate for SaaS?

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Scale 52

FastSpring

APRIL 13, 2023

Dopple’s earliest customers are already seeing a 40% increase in conversions, and 71% of their visitors interact with 3D-enabled products. But it’s not great yet about communicating that information in a real world way. And that’s really hard for sellers on the b2b side to communicate. It starts with self service.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

The SaaS Garage

JULY 18, 2019

Now the Munich-based startup will also launch in its domestic German market: Starting September 14, patients will be able to book their dental appointments online with AlfaDocs. Our SaaS-platform ensures both optimal patient interaction across the usual communication channels and it also increases the service level.

Payment Solutions 66

Payment Solutions Systems Review Payment Methods SaaS Payments 66

Kellblog

JULY 24, 2021

Because, at the time, Sybase was a strong new entrant with a beachhead strategy in financial services, this was rough equivalent of working for the Wehrmacht on Omaha Beach on D-Day. 1] In the case of the reps, their response was to walk away from financial services deals because they knew they were likely to lose. ” [3].

Product Marketing 138

Product Marketing Marketing Sales Hiring Payment Services 138

User Pilot

JUNE 14, 2021

Marketing automation is the process of using software and technologies designed for product marketers to automate repetitive tasks with the end goal of eliminating human error and build contextual and consistent experiences for the users across each stage of the journey. Why is having a marketing automation strategy important for SaaS?

SaaS Payments 52

SaaS Payments Payment Solutions Strategy Payment Methods 52

Baremetrics

JULY 28, 2021

Sales outreach is one of the most important activities you can do to grow your SaaS company. For any SaaS/online business, it is likely to have far more data on something like how often your customers visit and use your product/services. All the data that you collect without any process is called raw data.

Data 52

Data SaaS Payments Payment Methods Payment Services 52

User Pilot

MAY 14, 2021

Growing numbers of SaaS companies are adding an onboarding survey to their customer sign-up flows. What types of questions should SaaS include, and why? Filled in after a sales call, but before the first customer payment. The value to your SaaS in surveying users like this is as follows: 1. What is an onboarding survey?

Onboarding 52

Onboarding SaaS Payments SaaS Underperforming Technical Team 52

Sales Hacker

MARCH 2, 2020

As a lifelong learner, I turn to books whenever I want to expand my thinking or improve my performance. And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Books that made the cut: Are on my own bookshelf. Strategy and Process.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141