SaaStr

JANUARY 12, 2023

We’ll see 1,000+ of the best SaaS founders, execs, and VCs February 22-23 at SaaStr APAC 2023 ! Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc.

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Payment Features Payment Services SaaS Payments Payments 53

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. This article will cover everything you need to know about Click to Pay, including its history, how it works, and how you can implement the payment method in your business. Learn More What is Click to Pay?

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Payment Methods Payment Services Merchant Services SaaS Payments 68

SaaStr

MARCH 27, 2023

Capchase Co-Founder & CEO Miquel Fernandez and 01 Advisors VP Kristen Clifford use data to show us what differentiates the best SaaS companies from the rest. The top SaaS companies are growing really fast, roughly at twice the rate of their peers. Very few or no services at all. Services generally have a lower gross margin.

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SaaS Payments Technical Review Software Review Venture Capital 246

Unbounce

JANUARY 6, 2025

TABLE OF CONTENTS SHARE Josh Gallant Josh is the founder of Backstage SEO , an organic growth firm that helps SaaS companies capture demand. More blog posts by Josh Gallant What is a landing page funnel? A landing page funnel guides potential customers through your sales process.

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Sales Funnel Payment Methods SaaS Payments Payment Services 111

SaaStr

MARCH 23, 2023

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. We enable fair and equitable hiring practices, so companies can hire for what’s next.

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Payment Features SaaS Payments Payments Payment Methods 246

SaaStr

JULY 10, 2024

So there’s a vertical SaaS company at over $600m ARR that is extremely well known to its customers that you’ve probably never heard of — Instructure. That’s the power of compounding revenue in SaaS! Billion market cap But, Instructure has A lot, lot of debt to service. Your kids may well use it.

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Scale SaaS Payments Payment Services Payments 292

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. That is why most modern SaaS and subscription-based businesses have transitioned to using a good billing software, reducing their workload by a great deal.

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Payment Services Payment Solutions Payment Features SaaS Payments 59

SaaStr

JUNE 17, 2022

The reality is though, in SaaS, especially if you are primarily sales-driven, that’s often gonna be tough. So if you’re building a model for your SaaS start-up, or thinking about cash-flow positive as a goal, let me offer a few learnings about how we got there faster: Land A Few Whales. Big Customers) in SaaS.

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SaaS Payments Sales Hiring SaaS Payment Services 300

SaaStr

NOVEMBER 10, 2022

We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc.

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Payment Features Payments SaaS Payments Payment Solutions 249

SaaStr

DECEMBER 4, 2023

Churn increase due to greater scrutiny of costs Contract values declining More stakeholders involved in decision-making Capchase combined the study with their data set of thousands of SaaS companies and looked at what the best companies do to overcome these hurdles. Lay out the sales process early on. Then, get something exchanged.

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SaaStr

AUGUST 21, 2024

Grew Restaurant Locations 29% Year-Over-Year to 120,000 Perhaps the most important metric at scale. Only 18% of Revenue From SaaS. It’s probably not really a SaaS company, but close enough to include it in our series and our ecosystem. #3. This is what one 10x ARR leader really looks like. 5 Interesting Learnings: #1.

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Scale Payment Methods SaaS Payments Payment Solutions 294

SaaStr

MAY 12, 2022

Offering its services as a freemium-based model, CircleCI recognizes driving trials as the cornerstone of a go-to-market strategy for any developer tool. . Developers come to CircleCI to use their services for free but the user needs increase as they build for commercial purposes. changes the key processes of your business.”.

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Scale Payments SaaS Payments Payment Services 258

SaaStr

JULY 31, 2020

Founded in 2015, Chorus operates a SaaS platform that provides valuable insights from conversations – say with calls, video conferences and emails — for revenue teams. The NLP (Natural Language Processing) technology has even provided guidance on how to handle COVID-19 discussions with customers and prospects. .

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Scale Artificial Intelligence Payments Payment Services 359

SaaStr

JULY 20, 2022

It’s something we don’t see too often these days, as $200m+ ARR sort of became the new floor to IPO in SaaS. Today, it crosses dentistry, optometry, veterinary, physical therapy, specialty medical services, audiology, plumbing, electrical, HVAC and other home services. Many SMBs just prefer it. #4.

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SaaS Payments Scale Payment Methods SMB 278

Stax

MARCH 18, 2025

The SaaS industry has seen explosive growth in the past decadeand this is expected to continue this year. Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue.

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Scale Payment Services Payments SaaS Payments 117

The Angel VC

MARCH 23, 2016

Almost exactly four years ago I published a financial plan template for SaaS startups based on a model that I had created for Zendesk a few years earlier. I received a lot of great feedback on the template and the original post remains one of the most viewed posts on this blog up to this day.

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SaaS Payments Headcount SaaS Payment Methods 217

Subscription Flow

MARCH 1, 2024

When talking about ClickFunnels payment gateways – when a reliable payment gateway is integrated with ClickFunnels – this vision comes to pass. A payment gateway is not just an essential component that connects customers’ bank accounts to your merchant platform—it is more than a service.

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Payment Services Payment Methods Payments Merchant Services 105

Baremetrics

OCTOBER 21, 2021

Challenge: UXPin needed a tool to consolidate their subscription data and track metrics. Right away, its toolkit replaced their in-house solution and made it easy to track metrics and segment customers. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business.

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Payment Services SaaS Payments Payments Metrics 98

SaaStr

FEBRUARY 16, 2019

The issue is that most SaaS start-ups are terrible at collecting cash that doesn’t come from a payment gateway. – metrics that break and don't make sense. They hook up a payment system when they start as self-service, and the cash magically flows into the bank account. And add some services.

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OPEXEngine

MAY 18, 2021

In this blog, we are looking at the business metrics that can be measured quantitatively and providing a few insights on how investors analyze them. We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. SaaS Metric #2 – Growth Rate.

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SaaS Payments Metrics Payments Payment Services 98

Baremetrics

SEPTEMBER 26, 2021

There might not be an industry more addicted to its metrics than SaaS, and there is good reason for it. Coming from data and engineering backgrounds, most SaaS founders know that good decisions require good data, and great decisions require as much good data as you can find. What are metrics? What are metrics?

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Metrics SaaS Payments SaaS Customer Lifetime Value 95

User Pilot

JANUARY 26, 2023

Thankfully, there are metrics you can use to expand your field of view and estimate how loyal your customers are. There are ten metrics you can use to measure customer loyalty. Send payment reminders both through email and in-app to prevent involuntary churn. Celebrate customer success with gamification.

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SaaS Payments Payment Solutions Metrics Payment Methods 98

User Pilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Onboarding process funnel.

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SaaS Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is the purpose of customer acquisition in SaaS? This article answers that and more.

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Acquisition SaaS Payments Payment Methods Metrics 110

User Pilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

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SaaS Payments Scale Payment Services Payment Solutions 98

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

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SaaS Payments Payment Services Payments Payment Solutions 105

SaaStr

MARCH 31, 2022

What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors.

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Scale Marketplace as a Service Cloud SaaS Payments 256

SaaStr

JULY 11, 2023

In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. For example, Gorgias knew they were targeting not only eCommerce but also customer service. Sign up for free.

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Sales Hiring SMB Sales Recruiting Payment Methods 198

Baremetrics

DECEMBER 28, 2020

If you’re running a subscription or SaaS business, you know that at the end of the day your chief metric is monthly recurring revenue (MRR). According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. Introducing: a successful dunning process.

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SaaS Payments Payment Services Payment Solutions Payments 105

Teamgate

JUNE 11, 2025

Role-based notifications further streamline the process by ensuring only relevant team members are alerted, maintaining both system stability and security. By combining logs, metrics, and traces, Middleware offers actionable insights into API performance. Case Studies Learn best practices from our customers. “Middleware.io

Scale 52

Scale Payment Solutions SaaS Payments Payments 52

Stax

JUNE 27, 2024

As a business owner, you engage in many daily transactions, from receiving customer payments to paying your bills and suppliers. But cash and checks are rapidly declining as preferred modes of payment. Brainy Insights valued the digital payments market at $102.60 billion in 2022 and estimated it to reach $510.30

Payment Methods 88

Payment Methods Payment Services Merchant Services SaaS Payments 88

SaaStr

DECEMBER 17, 2019

This is Zach from Plaid and I guess … well, it’s interesting because you’re not a SaaS company, we’re at Saastr … but we’ll talk about what it’s like to not be a SaaS company at SaaStr. Zach : SaaS-ish. Ari : SaaS-ish. That’s pre-Plaid.

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Payments SaaS Payments Banking Underperforming Technical Team 212

Baremetrics

JANUARY 25, 2022

In recent years, a new discipline of financial management has emerged in response to cloud technologies and organizations growing reliance on cloud IT architectures and cloud-based business processes. Over the previous decade, many companies have embraced cloud-based services. Which cloud service providers do you use?

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Payment Services SaaS Payments Payment Solutions Scaling 97

Baremetrics

OCTOBER 11, 2021

Once users are in a position to invest in such a service, your SaaS should be the first that comes to mind. Anyone who searches for keywords related to your field should immediately come across your service. For other businesses, an expansive blog-style platform reaps the full benefits that content marketing has to offer.

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Content Marketing SaaS Payments Investment Marketing 113

SaaStr

OCTOBER 31, 2023

They learned from some of the biggest in SaaS — Aaron Levie and Jeff Lawson. Before Navan, there were different apps for managing expenses, events and meetings, payments, etc. Revenue Is Only One Metric In today’s world, there’s much more focus on gross margins as part of efficiency, but revenue isn’t the only metric.

Payment Solutions 276

Payment Solutions Payments Travel Scale 276

User Pilot

JUNE 30, 2023

Content localization is absolutely essential for SaaS companies. It enables them to reach audiences across the globe to drive market expansion and product growth. Our article provides guidance for SaaS teams on how to effectively localize their content. The process includes translation. Let’s get right to it.

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Outsourcing Services SaaS Payments Payment Solutions Payment Methods 98

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. Other types of SaaS are relevant only to companies in specific industries.

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SaaS Payments Payment Services Payments Payment Solutions 88