Point Nine Land

MARCH 18, 2019

This came to define a new go-to-market strategy for many marketplaces or, as they came to be known, SaaS-enabled marketplaces. In some cases, the SaaS was even given away free in the hope of driving adoption before monetizing on the marketplace. In other words, we may see users coming for the network and staying for the tool.

Marketplace as a Service 50

Marketplace as a Service Payment Features Scale Pricing 50

Baremetrics

AUGUST 24, 2021

Arguably the most beautiful aspect of SaaS or subscription based businesses is the recurring revenue that comes with them. As a business owner or founder, you worry far less about how much cash is in the bank with the predictability that Monthly Recurring Revenue (MRR) brings. As my dad says, “Well that’s not hard to take.”

Subscription 97

Subscription Payment Features Software Review Payments 97

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. So too has Gainsight’s revenue. Their names were Brian Chesky and Joe Gebbia, and they had just started Airbnb.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

SmartKarrot

AUGUST 29, 2022

Apply here: [link] Role: Strategic Customer Success Manager Location: Sydney, New South Wales, Australia Organization: Marketplacer As a Strategic Customer Success Manager, you will own the client relationship after a handoff from the Business Development team. Identify and develop upsell and cross-sell opportunities with the Sales team.

Customer Success 19

Customer Success Sales Hiring Marketplace as a Service Government 19

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. Do you create broader richer data sets and sell those back to companies for benchmarking purposes? And the ones that aren’t are generally, kind of related industries, IT services and those sorts of things. Show Introduction [00:10]. Or how do you make money?

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

SaaStr

JUNE 10, 2021

So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service. And service many times means it’s human beings doing it. So how does this even work with software as a service.

Outsourcing Services 143

Outsourcing Services Marketplace as a Service Outsourced Development Scale 143

Sales Hacker

JUNE 23, 2020

Leah has been a pioneer for customer experience practices for the last two decades, focusing her work on putting customers at the heart of SaaS and service-based technology organizations. The second thing I want to talk about is this seat at the revenue table that is such a big conversation. Sam Jacobs : Let’s dive into that.

Scale 67

Scale Sales Hiring Technical Review Customer Success 67

Valuize Consulting

FEBRUARY 24, 2022

In order to meet the demands of a competitive marketplace and today’s customers, you must streamline all of your data and create a holistic view of the customer in order to become truly customer-centric. 5 Steps to Unlocking Revenue-Driving Customer Intelligence. Customer Intelligence allows you to do just that. The Evolution Of Data.

Revenue 52

Revenue Scale Marketplace as a Service Data 52

SaaStr

AUGUST 7, 2021

Michelle Pietsch VP of Revenue @ Dooly. Devon Rutherford, Managed Services Program Manager & Pre-Sales Manager @ Leaseweb. Matteo De Renzi, Global Marketplace MD @ GT Gettaxi (Gett). Megan Gallagher, Revenue Enablement Manager @ WalkMe. Chetan Puttagunta, General Partner @ Benchmark. Sep 27-29 in SF Bay Area.

VP of Engineering 269

VP of Engineering Technical Cofounder CTO Coach CTO Hire 269

Chart Mogul

SEPTEMBER 15, 2023

No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey. Forget about Threads. What’s your TikTok strategy?

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 275

SaaS Payments Scale Payment Services Payment Solutions 275

User Pilot

SEPTEMBER 4, 2023

Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. The Significance of the Blue Ocean Strategy In an increasingly crowded marketplace, the blue ocean strategy offers companies the opportunity to break out of hypercompetitive red oceans.

Strategy 70

Strategy Technical Review Business Innovation 70

ProfitWell

SEPTEMBER 25, 2019

That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models. Choosing which revenue model works best for your SaaS business, though, is not easy (even if that's all you want to do is choose a revenue model for your SaaS business).

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

User Pilot

SEPTEMBER 4, 2023

Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. The Significance of the Blue Ocean Strategy In an increasingly crowded marketplace, the blue ocean strategy offers companies the opportunity to break out of hypercompetitive red oceans.

Strategy 52

Strategy Technical Review Business Innovation 52

Intercom, Inc.

JUNE 8, 2021

It was seen as a necessary part of a business, but not something that drove revenue or influenced customers’ buying decisions. Another survey reveals that 84% of businesses report an uplift in revenue as one of the primary benefits of improving their customer experience. That time is over.

Technical Review 222

Technical Review Underperforming Technical Team Customer Support Marketplace as a Service 222

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. And they had no choice because their revenue went to zero.

Payment Methods 216

Payment Methods Merchant Services Scale Payments 216

Totango

APRIL 14, 2020

While most of us associate the digital leap to subscription and third-party software services with customer empowerment, those same tech advances make it easier than ever to provide personalized care in a targeted, scalable manner. Organizations need to segment customers based on how world events such as COVID-19 affect them.

B2B 71

B2B Scale Marketplace as a Service Sales Hiring 71

SmartKarrot

JUNE 22, 2020

This can be summed up in a single line: Turning a potential customer into a paid consumer of your product/service is SaaS conversion. … So, in a way, it’s a check on the services you offer – whether they are enticing enough to blow away the trialing customer. Now, how can SaaS service providers ‘entice’ their customers?

Benchmarks 10

Benchmarks SaaS Marketplace as a Service Innovation 10

SmartKarrot

JUNE 22, 2020

This can be summed up in a single line: Turning a potential customer into a paid consumer of your product/service is SaaS conversion. … So, in a way, it’s a check on the services you offer – whether they are enticing enough to blow away the trialing customer. . Now, how can SaaS service providers ‘entice’ their customers? .

Benchmarks 10

Benchmarks SaaS Marketplace as a Service Innovation 10

OPEXEngine

MARCH 9, 2021

It’s not just about delivering a superior product to the marketplace; rather, several stars must align,” he says. Jay started building a team that truly understood what Zenefits could do in the marketplace. He shifted Zenefits from a service-heavy business to a SaaS model. “We Company Culture.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

ProfitWell

MARCH 11, 2020

But as cost containment becomes a priority for businesses looking to thrive in the modern digitally-transformed marketplace, keeping existing customers happy and loyal is now a primary concern. Where is the revenue leakage happening? For SaaS service companies, MRR is what puts food on the table. Customer service is huge!

Retention 52

Retention Metrics SaaS Payments Underperforming Technical Team 52

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. She is a globally recognized, award-winning revenue enablement executive. I enthusiastically share my expertise in leadership, strategy, revenue and operations.” Anita Nielsen.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

All that Saas

JULY 8, 2021

In this roundup, we are going to talk about some of the best email marketing services and software on the market for effective delivery, automated marketing, and increased outreach & sales. What are the Best Email Marketing Services in 2021? Drip offers the same features and same level of customer service for all its pricing plans.

Software Review 52

Software Review Marketing Software Scale 52

SaaStr

JULY 26, 2019

Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. How does this make Eric change the way he approaches benchmarking, capital allocation, and growth? In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world.

Sales Hiring 147

Sales Hiring Scale SaaS Payments Payment Services 147

SaaStr

MARCH 17, 2020

They announced a new “Hired Flex” option with a flexible monthly and pay-per-hire rate, a “Self Service” signup for startups to get immediate access to Hired’s marketplace, and announced that “Hired Assessments” will now be a part of every package to democratize opportunity through skills-based hiring. Predictable Revenue.

Sales Hiring 198

Sales Hiring Scale Payment Features Marketplace as a Service 198

Crafty CTO

JUNE 28, 2023

This chart from MosaicML compares the two models’ capabilities: MPT-30B isn’t benchmarked completely on the LMSYS leaderboard , but 7B is there and competitive. Having an open model led to product integrations , marketplaces , user interfaces , and innovations that didn’t happen for Dall-E.

ChatGPT 52

ChatGPT Scale AI Generative AI 52