User Pilot

OCTOBER 15, 2023

Use benchmarks to monitor your performance to see how well each stage converts. The journey in SaaS encompasses numerous ‘micro-conversions’—pivotal actions a user undertakes from signup to final payment. But, the ultimate goal for any SaaS business is to translate this perceived value into actual revenue.

SaaS Payments 94

SaaS Payments Payment Methods Payment Solutions Payments 94

User Pilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions. Book the demo to see how!

SaaS Payments 96

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 96

OPEXEngine

MAY 18, 2021

SaaS Metric #1 – Annual Recurring Revenue (ARR). ARR is an essential subscription metric that identifies the recurring revenue expected on an annual basis from the subscriber base. ARR = (Overall subscription per year + recurring revenue from add-ons or upgrades) – revenue lost from cancellations.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

FastSpring

SEPTEMBER 16, 2022

Valid question, and I’m going to answer it — because the reasons (plural) we have for investing in this initiative may not be as simple as the most cynical among us assume. As a business person yourself, you know how it works. They may even be able to weigh in on what’s coming down the pipe for FastSpring’s platform.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

User Pilot

APRIL 29, 2024

TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal. A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. Increase monthly recurring revenue.

SaaS Payments 79

SaaS Payments Business SaaS Payment Solutions 79

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

Clouded Judgement

JUNE 5, 2023

These goals often include: keeping inflation sustainable (ie prices stable), maintaining sustainable levels of employment (ie low unemployment), and moderating long term interest rates. Fiscal Policy Fiscal policy involves the use of government revenue collection (taxation) and expenditure (spending) to influence a country's economy.

Payment Services 169

Payment Services Cloud Government Banking 169

ProfitWell

NOVEMBER 15, 2019

So I’ll unpack some of our favorite tools that cater to certain needs—analytics, accounting, retention, pricing, and more. Why does your SaaS business need tools? There are hundreds of SaaS tools online that will help your business increase retention and decrease churn. If it doesn’t save you time, then it’s not worth acquiring.

Retention 56

Retention Pricing SaaS Payments Payment Methods 56

Tom Tunguz

SEPTEMBER 21, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. All of the businesses we’ve looked at in the past have been purely SaaS businesses.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

OPEXEngine

JUNE 11, 2020

At OPEXEngine, we pull apart the different nuances of each business model to make sure we are benchmarking companies correctly. However, many SaaS companies charge for a “premium” version, which in effect, is charging extra for additional services but those services are part of the product pricing. Distribution costs, ie.

SaaS Payments 52

SaaS Payments Payment Solutions Subscription Payment Features 52

Baremetrics

NOVEMBER 2, 2021

To get the most out of the time and money invested into their apps, Shopify App Developers need to track the core metrics of their industry. What is a business metric? Why you need to track business metrics for Shopify App Developers 10 business metrics for Shopify App Developers 1. Table of Contents. What is Baremetrics?

Payment Solutions 98

Payment Solutions Outsourced Development Underperforming Technical Team Metrics 98

OPEXEngine

FEBRUARY 22, 2022

Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000. Customer success is usually staffed by a mix of customer support, sales, and engineering folks contributing some portion of their time to the Cost of Revenue. Inside Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

OPEXEngine

MARCH 10, 2020

Gross margin is a metric that measures your profits as a share of revenue. A higher gross margin or gross margin rate means that you have a highly profitable business. Gross Margin = Revenue – Cost of Goods Sold (COGS). Typically, gross margin is quoted as a percentage of revenue. Gross Margin Benchmark.

Payment Methods 59

Payment Methods Scale Benchmarks Payments 59

OPEXEngine

AUGUST 9, 2022

By benchmarking critical go-to-market KPIs, like the Magic Number – which measures how many new dollars of revenue growth are obtained getting from your sales and marketing investment compared to your competitors. One industrial company, for instance, makes account assignments in a cloud-based sales planning platform.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

Baremetrics

AUGUST 30, 2021

The owner’s equity is used to obtain investment loans or when selling a company as an investment. Connect Baremetrics to your revenue sources and start seeing all of your revenue on a crystal-clear dashboard. Sign up for the Baremetrics free trial and start seeing more into your subscription revenue now.

SaaS 97

SaaS Outsourced Development Payment Services Payments 97

SaaSX

FEBRUARY 28, 2021

In the simplest terms, capital efficiency means growing profitably , without overinvesting to land customers and drive revenue. For example, a 1:1 capital efficiency ratio means you’re earning one dollar for every dollar you invest into company growth. Revenue per Employee. That’s a revenue treadmill.

Payment Solutions 52

Payment Solutions Software Review Software Payments 52

Baremetrics

MAY 7, 2019

Company C was funded by pre-orders from customers, a friends and family round, and then through revenue-based financing for a period of time. Dictionaries and founders alike can’t agree on the definition of what it means to bootstrap a business. Bootstrapping purists insist on only using revenue from customers to fund the business.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

OPEXEngine

FEBRUARY 1, 2022

It becomes the system of record, even more so today than the CRM or the back-end ERP, because it has the most real-time, accurate, and up-to-date information on the revenue lifecycle. Measure what matters and invest appropriately. When in hypergrowth, the focus is and should be on revenue growth with healthy unit economics.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

ProfitWell

OCTOBER 16, 2019

Some companies report revenue churn, others only share customer or user churn numbers, and often there’s no distinction between whether churn numbers are annual or monthly. I mean, just take a look at all these different surveys: A 2018 KBCM Technology Group survey reported a median annual revenue churn rate of 13.2%

Churn 55

Churn SaaS Payments Payments Payment Methods 55

ProfitWell

MARCH 12, 2020

Simplicity in pricing doesn't always win. But since there are so many to choose from—we’re talking Nuuly, Haverdash, Stitch Fix, the list goes on—RTR is looking to a new membership option to convince shoppers to get on board with its platform over others. And as we advocate, they may need to take a close look at pricing.

SaaS Payments 52

SaaS Payments Payment Services Payments Venture Capital 52

Outseta

AUGUST 31, 2018

We now support Stripe as a payment gateway. When we launched our subscription billing and management functionality, we initially partnered with Forte Payment Systems as our payment gateway. As a result, adding Stripe as a payment gateway very quickly became the most requested feature from our users. Indie.VC - Indie.VC

Payments 40

Payments Payment Solutions SaaS Payments Payment Methods 40

OPEXEngine

JULY 28, 2020

Creative software is still Adobe’s core, but the company is now a leader in market analytics and web development technology, and it is currently investing in artificial intelligence and machine learning. Since 2008, its revenue has tripled and its stock price has soared 14-fold in response.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

OPEXEngine

JANUARY 14, 2020

Price/Revenue Ratio. Source: SEC filings – weighted average by company revenue. Many factors drive the high-growth of SaaS companies, including higher market adoption of SaaS and the structural advantages of the recurring subscription revenue model – see Why SaaS Companies Grow Faster. Public SaaS Companies. -8%.

SaaS Payments 59

SaaS Payments SaaS Scale Customer Lifetime Value 59

OPEXEngine

OCTOBER 23, 2020

Weaker demand, slower sales cycles, and customer insistence on pricing concessions and payment deferrals have conspired to cloud the outlook for many tech companies’ growth. For certain businesses, COVID-19’s impact on revenue was immediate. Forecasting Growth in a Pandemic: A Difficult Job Just Got Harder.

Technical Review 52

Technical Review Scale Payment Services Marketing 52

SaaStr

JUNE 14, 2019

Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. How many meetings is normal to have in this process?

Sales Hiring 142

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 142

Software Platform Consulting

MARCH 23, 2016

Private equity funds supply investment services to pension plans, endowments, and other investors: My favorite report from last week was the revelation that Whole Foods, whom we know already as “Whole Paycheck”, has been apparently “short weighting” us on some of our purchases. More Dirty Little Supplier Secrets.

Payment Solutions 40

Payment Solutions Payment Features Payment Services Payment Methods 40

User Pilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. A product adoption platform like Userpilot can help you bypass the process of finding the right engagement tools. Integrations – to collect data across your tools and get more in-depth analytics.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

OPEXEngine

NOVEMBER 5, 2019

Here are the 5 Financial Reports businesses can start analyzing to make better business decisions. It essentially takes all your income, revenue, or sales, and subtracts your expenses. There are three core sections to a cash flow statement – operating activities, investing activities, and financing activities.

Systems Review 45

Systems Review Payment Methods Business Payment Services 45

OPEXEngine

JUNE 9, 2020

You may be too busy reacting to the crisis to think about recovery at this moment, but research shows you will want to act before the crisis ends if you want the fastest recovery. Recent survey data from Global Research shows there is an expectation of -20% hit to the 2020 professional services revenue forecast. Conclusion.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

User Pilot

APRIL 24, 2024

Tracking SaaS renewal rates enables predictable revenue, aiding financial planning and resource management for future growth. Effective renewal strategies enhance customer retention , drive revenue , and build a loyal base for long-term SaaS success. It supports MRR growth and provides consistent access to your users.

SaaS Payments 83

SaaS Payments Retention Payment Services Payment Solutions 83

Buffer Resources

OCTOBER 2, 2023

After nearly going under twice due to cash flow issues, she finally cracked the code for success, transforming her business from a $20,000 loss in December of 2020 alone to achieving $1 million in annual recurring revenue (ARR) just two years later. Business Snapshot Years in business: 6.5

Payment Methods 114

Payment Methods Sales Hiring Payments Business 114

All that Saas

MAY 1, 2021

In this roundup, we are going to have a look at some of the best Influencer Marketing Platforms that you can use to connect with the right influencers, manage campaigns, measure analytics, and a lot more. Influencer marketing platforms are a great solution to engage with your audience in the right way. dollars in 2018. Influence4you.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

User Pilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you’re on a strict budget and looking for a more affordable solution, platforms like UserGuiding, Intercom, or Intro.js Let’s get started! might be more aligned with your financial constraints.

Software Review 52

Software Review Technical Review Pricing Systems Review 52