Tom Tunguz
NOVEMBER 18, 2021
Founded by Sanjit Biswas, former CEO at Meraki and John Bicket former CTO at Meraki[link] Samsara builds software to manage physical operations: truck fleets, mining, food & beverage, oil & gas. The first is the company sell 3 or 5 year contracts that are non-refundable and non-cancellable at relatively small ACVs of $35k.
OPEXEngine
FEBRUARY 13, 2020
The siloed management structure paralleled the key components of Operating Expense, making it easy to report backward-looking Income Statement expenses and recognized revenues, but not cross-functional customer and product lifecycle metrics, critical to managing a SaaS company. Chief Product Officer.
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Baremetrics
DECEMBER 7, 2023
The main benefits of categorizing your SaaS company’s expenses are more accurate metrics and forecasts, and getting a better understanding of your company’s overall spending. While not a GAAP-metric, it’s widely adopted and understood (examples here , here and here ). This is a v2.0 Don’t forget the payroll’s subaccounts).
OPEXEngine
OCTOBER 31, 2019
Over the past decade benchmarking software and SaaS companies , I’ve had the chance at OPEXEngine to work with hundreds of amazing Finance execs who work incredibly hard at getting the right data to support their company’s goals. SaaS Finance Benchmarks. Ability to accurately benchmark key metrics against peers and market leaders.
ChurnZero
DECEMBER 9, 2022
More and more people are hiring leaders, not for past experience, but for capability and capacity. They have a core philosophy that you cannot have a successful high-growth software company if your core metrics around Customer Success are not strong, including NPS. We hire a third-party firm. They give us NPS goals.
ProfitWell
JANUARY 29, 2019
On this episode of the ProfitWell Report, Brendan Schwartz , Co-Founder and CTO at Wistia , wants to know what proportion of paid plans should be annual versus monthly. The beauty of the subscription model is that for the first time in the history of business, relationships are baked directly into how you make money. Click to enlarge.
SmartKarrot
AUGUST 16, 2022
Only when some metric goes off the benchmark can you know something is wrong. These annual executive business meetings are a wonderful time to discuss contracts. Top Metrics You need to Consider for EBR/QBR sessions. These metrics will be instrumental in creating an overall process. Discuss terms of renewal.
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