SaaStr

DECEMBER 31, 2019

Prior to that, she has 13 years of B2B and B2C experience in Silicon Valley and has led marketing teams at Dropbox, Salesforce and Nvidia. Bela : And so how do you really drive that onboarding experience? The first time we built the first onboarding experience, it was very similar. Ciara : Thank you guys for being here.

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

User Pilot

MAY 20, 2024

UserGuiding is the best user onboarding software for small companies. These platforms provide tools and features to guide, train, and support users through the onboarding process and ongoing usage, leading to higher engagement and productivity. Pendo is the best product adoption software for mobile apps. completely code-free.

Software Review 52

Software Review AI Search Scale SaaS 52

Chargify

MARCH 6, 2018

To be clear, EdPlace isn’t just a B2C business. The company has both a B2C product for parents and a B2B product for private tuition businesses (in the U.S. Whether utilizing the B2C or B2B product, the students’ experience is consistent across both products. Managing both B2B and B2C business models. EdPlace, 2018.

B2C 40

B2C Merchant Services B2B Payment Services 40

FastSpring

DECEMBER 7, 2022

However, you’ll still be responsible for paying taxes, processing chargebacks, and for things like legal compliance, dunning, and more. If something goes wrong with taxes, local compliance, chargebacks, accounts not balancing, etc., Zuora is a monetization platform for B2C and B2B companies. Process chargebacks. And more…. …

Payment Methods 146

Payment Methods Merchant Services Payment Services Payments 146

Frontegg

APRIL 21, 2022

Onboarding new users can create a lot of friction and maintenance can become increasingly cumbersome (and error-prone) with ACLs as the business scales up. ABAC is a great option if you have a complex SaaS offering catering to both B2B and B2C audiences. You also have fluctuating usage metrics and engagement levels.

B2C 111

B2C compliance Finance Business Model 111

Intercom, Inc.

MAY 24, 2018

One of our first products was a Watchlist API, which is for OFAC compliance. Expanding our world of free users: we do this a way that feels more B2C and have almost 400,000 users of our free products. Once the close happens, there’s a half handoff and customer success essentially takes over on implementation and onboarding.

Data 182

Data Scale Underperforming Technical Team Sales Hiring 182

Mucker Capital

APRIL 6, 2023

Should they focus on the setup, the onboarding flow, the free user experience? My observation in working with many of my advisory clients is that onboarding and activation are usually areas where I see a lot of low hanging fruit and opportunity. But we didn't focus or think much about onboarding and activation.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Point Nine Land

MARCH 10, 2020

Because of this, B2B service marketplaces must generally focus more on providing value in terms of convenience and trust and, as a result, will need to be more SaaS-heavy than your traditional B2C marketplace. RigUp, a marketplace for oil and gas contractors, is a prime example of this.

Marketplace as a Service 59

Marketplace as a Service Strategy B2C Systems Review 59

Frontegg

NOVEMBER 25, 2021

Main benefits of using SSO platforms include: Added ease of use for end-users, which enhances customer satisfaction Less stress on developers to create new authentication solutions Improved security and compliance capabilities A seamless experience that is easy to integrate Better and easier to manage, especially while scaling up fast.

B2C 98

B2C Scale Identity management Enterprise readiness 98

Frontegg

AUGUST 12, 2021

The company has a strong B2C client portfolio (Siemens, Gymshark, Toast, WeTransfer) thanks to its strong B2C auth solution with strong social SSO functionality. Pros: Strong integration capabilities, Attractive pricing, Fast onboarding Cons: A very new company with all the risks that come with it Pricing: $49/month/tenant. #7

B2C 98

B2C Identity management B2B Systems Review 98

OpenView Labs

AUGUST 16, 2019

The top 3 amplifiers of expense were extensive cloud migration, compliance failures and a third-party breach. NN/g’s Trust Pyramid is simple to understand for B2C companies—but when it comes to building a Trust Pyramid for SaaS, there’s a lot more to consider. For compliance, regulations must be studied, understood and addressed.

SaaS 40

SaaS compliance B2C Cloud 40

Unbounce

JULY 12, 2023

One of my highlights when I was working for one of the world’s largest holding companies in the spirit and wine space was actually onboarding MarTech that was at the time, very, I’d say in its infancy. So when I onboarded a the time, it was Two Mogul. So this had to do with delivering media at scale.

AI 98

AI ChatGPT Merchant Services Underperforming Technical Team 98

Sales Hacker

OCTOBER 7, 2021

Today I help investment managers harness the power of community and technology to automate regulatory compliance. Depending on the company that you are starting your career with, there could be varying levels of support when it comes to onboarding, management, training, etc. What is one a-ha moment you’ve had in your sales career?

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130