SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? Alice : Definitely pre-product market fit. Guillaume : Keep the mic.

Sales Hiring 149

Sales Hiring Payment Methods Payment Solutions Marketing 149

ProfitWell

FEBRUARY 28, 2020

Today, eBay may be looking to subscription to amp up its ecommerce reach. Plus, Pipe, a B2B SaaS financial platform, raises $6 million. And finally, David Cancel drops the mistakes he says will tank even the best business idea. The survey asked directly if the seller would use a store level between Premium and Anchor.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

FastSpring

JUNE 22, 2022

We don’t have to look far to find examples of B2B SaaS companies that have found traction using a self-service or product-led motion. Look at Zoom or Slack: businesses designed for enterprise organizations that use B2C-like onboarding flows (such as product-led growth, or PLG) to fuel interest and adoption.

B2C 146

B2C Payments SaaS Payments B2B 146

Chart Mogul

JUNE 24, 2021

The same could also be true for your SaaS business. In our B2B SaaS Pricing Masterclass , we detail the importance of SaaS pricing and how to get it right for your audience. We also shared that revisiting your monetization strategy is an essential part of growing your business. 2 types of pricing localization.

Pricing 52

Pricing SaaS Payments Payments Payment Features 52

FastSpring

MARCH 27, 2023

Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. There are now over 150 enterprise companies using the platform. He also shares insights about how Cognota is maintaining ownership over the category they created while encouraging dialogue and collaboration in the market.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

Hull

SEPTEMBER 1, 2020

User adoption of your product can be executed in a couple of different ways, through different channels like: Inside the product itself. On external platforms, like Facebook. In this post, we are going to learn: The essential pillars of user adoption of your product. moment of your product through Facebook.

Payment Methods 52

Payment Methods Payment Solutions Sales Recruiting SaaS Payments 52

Sales Hacker

JUNE 7, 2021

Guidance shouldn’t just be around high-level attributes for the prospect like revenues or number of offices but should get into factors that are specific for your proposition. Sending out a monthly market insights note used to work, but email overload means messages like this now get ignored. Marketing or product marketing.

Sales Recruiting 108

Sales Recruiting Payment Services Payment Methods Sales 108

ProfitWell

OCTOBER 16, 2019

The fact that there’s no standard reporting method for churn doesn’t help. Some companies report revenue churn, others only share customer or user churn numbers, and often there’s no distinction between whether churn numbers are annual or monthly. customer churn rate) to Media on the high end (37.1% customer churn rate).

Churn 55

Churn SaaS Payments Payments Payment Methods 55

ProfitWell

MARCH 3, 2020

Then, we hear from Kyle Poyar over at OpenView on bringing sales into a self-service business. And finally, the evolution of B2B SaaS billing. What’s the next milestone disrupting the market? Call your fellow CEOs or Chief People Officers in your portfolio peer group, or peruse online and read documents. See you there.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

Casey Accidental

DECEMBER 11, 2023

In a previous post , I talked about how product work post-product/market fit shifts from zero to one innovation to features, growth, and scaling work. Format changes are usually only required around platform shifts already occurring or platform shifts a larger company is trying to drive.

Payments 113

Payments Scale Payment Solutions Technical Review 113

Sales Hacker

AUGUST 7, 2020

Team Lead – New Business. Senior Vice President, Strategic Sales & Revenue. Senior Manager, Mid-Market Sales. Predictable Revenue Inc. CEO of Bizzit, Head of the B2B~ers Community. Commercial Business Development Manager. President | Chief Revenue Officer. Chief Revenue Officer (CRO).

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

User Pilot

APRIL 18, 2024

If you’re struggling to convert your website visitors into customers, your marketing conversion path may need optimization. Read to find out what a conversion path in marketing is, why it matters, and its elements and stages. More importantly, learn how to build and optimize it for better business results.

Payment Methods 105

Payment Methods Marketing SaaS Payments Payments 105

SmartKarrot

AUGUST 10, 2021

What makes for a successful business in a customer-focused economy? A world where eCommerce is ruling and online shopping/transactions are the norms? Where market competition is fierce, the buyer has a lot of choices and significantly less patience? The key to building successful service/products is data.

Payment Methods 10

Payment Methods SaaS Payments Payments SaaS 10

SaaSOptics

APRIL 14, 2022

The revenue gained from a fixed pricing model is easy for finance teams to recognize; however, you could easily overcharge or undercharge your customers based on their product usage. Usage-Based/Metered Pricing: Usage-based pricing aligns monetization with how customers actually consume your products and services.

Payments 98

Payments Pricing SaaS Payments Payment Services 98

User Pilot

AUGUST 30, 2021

Which product analytics tools should you be using? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. What are product analytics tools?

Product Marketing 98

Product Marketing Payment Solutions SaaS Payments Software Review 98

Mucker Capital

OCTOBER 27, 2023

The best businesses can do is adapt, evolve, and inch closer to their pricing North Star, acknowledging the quest for improvement in this dynamic landscape is perpetual. Achieving product-market-price fit is paramount. Initial caution often leads to missed revenue opportunities.

Payments 59

Payments Pricing SaaS Payments Startup 59

SmartKarrot

NOVEMBER 22, 2022

Then, you continue to sell to the business across different projects and expand your services and profit margins over time. With a land and expand strategy, you can also build long-term relationships with customers by offering them personalized service tailored to their needs. The market requirements for land & expansion to work.

Engineering 10

Engineering Scale SaaS Payments Payment Solutions 10

User Pilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness. Personalize experiences for different customer segments.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

User Pilot

OCTOBER 30, 2023

Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. With Heap, you can track user interactions in real time across all touch points within your product. It’s particularly valuable for B2B companies and helps minimize churn.

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

Incredo

NOVEMBER 1, 2019

When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. The self-service sales model is thus all about low-priced products accompanied by a fully automated customer journey. Focus: Product and Customer Journey. Self-Service. Enterprise.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

ProfitWell

DECEMBER 4, 2019

And with the field having undergone a couple of “ knockout expansion years ,” with more revenue pouring into SaaS than ever, it has never been a better time for a young SaaS company. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

OpenView Labs

JULY 2, 2020

” The data also shows that before COVID-19 impacted the market, the product led growth index and SaaS index were trading at similar rates. After four months of an unprecedented global crisis, SaaS companies are bouncing back while product led growth businesses are trading at almost 2x higher revenue multiples they started with.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SmartKarrot

MARCH 8, 2022

An exceptional thought leader and a brilliant coach to thousands of executives, Allison Pickens, is a leading expert on recurring revenue growth. A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Allison Pickens. Amarachi Ogueji. Anika Zubair.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

OCTOBER 24, 2019

Tradeshift now… I’ll let Christian introduce himself but Tradeshift now is one of the biggest, if not the biggest, B2B SaaS company out of Europe, valuation well above a billion dollars. But invoicing happens to be connected to something really, really important, which is payments. We were pretty crazy even then.

Payments 103

Payments Payment Features SaaS Payments Underperforming Technical Team 103

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business?”

Payment Solutions 145

Payment Solutions Payments Outsourcing Services SaaS Payments 145

SaaStr

NOVEMBER 22, 2019

As for Travis, prior to joining Redpoint, Travis was head of Customer Growth at Front, after spending 5 years building the global Sales organization at Optimizely, the world’s most popular experimentation platform. Which was that pioneering inside sales motion driving a lot through online and through WebEx at the time.

Underperforming Technical Team 157

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 157

Intercom, Inc.

OCTOBER 29, 2020

Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. Along the way, I guess I should say, on the personal side, I met my husband in business school.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

FastSpring

FEBRUARY 23, 2023

Michael goes into a lot more detail about identifying new international markets to expand into around 14:30. Global SEO: The First Thing You Need to Verify One of the first things that Michael checks when he’s working with a new client that has a website translated into multiple languages is their hreflang tags. Have you heard of it?

Payment Solutions 143

Payment Solutions SaaS Payments Strategy Software 143

SaaStr

JULY 8, 2020

Personally, our team has been holding back a little bit. We can only process so much change, and I feel like we’ve been through three worlds since early March. What I personally have seen in my little portfolio and the founders I work with is what I call the COVID beneficiaries. Jason Lemkin: Anyone post-revenue.

Investment 159

Investment Technical Review Part-Time VPE Development Team Review 159

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. We are a purely B2B fund, focused on software and fintech. Education has impacted both the supply of … we’re talking about the B2B SaaS entrepreneurs and the supply of investors.

New CTO 145

New CTO Sales Hiring B2C CTO Hire 145

User Pilot

JULY 6, 2023

1 – Userpilot Userpilot is a customer success platform with the ability to create, design, and trigger in-app surveys , either from scratch or by using any of the multiple templates available. We know it’s perfect for customer success and product marketing because we built it for it. Integration with multiple CRM tools.

Payment Solutions 98

Payment Solutions Payment Methods Software Review Payments 98

Aaron Beashel

MARCH 9, 2018

Obviously Product/Market fit is a big factor here, but assuming you have a relative level of Product Market fit, I think the next thing key factor is having the right Go To Market model. What is a Go To Market model? Revenue Model – A description of how the company generates revenue.

Scale 192

Scale SaaS Payments B2B Strategy 192

FastSpring

APRIL 30, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including software management, VAT and sales tax management, global payments, and consumer support. Podcast Full Interview: Audio Listen online or find it on more podcast services. Jump to video.

Subscription 151

Subscription Payment Features Payments Payment Solutions 151

SaaStr

MARCH 13, 2020

After finding funding and product/market fit, your next steps as a founder in the hypergrowth phase can determine the future of your company. He’s an incredible founder, person and a very, very dear friend, and changing the way SaaS as an industry will work and be structured in the future. Harry Stebbings of Stride.VC

SaaS Payments 211

SaaS Payments Payment Methods Finance Payments 211

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. That company would go on to be acquired by TaskRabbit, where he helped 3x core business volume as co-head of marketing. We raised a $1.5-million

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189