Chargify

AUGUST 17, 2020

However, with the introduction of Events-Based Billing by Chargify, this event-based billing model is now available to small and medium-sized businesses, giving them the ability to offer the same pricing models and bill customers just as precisely as Amazon Web Services (AWS) or the popular voice and messaging platform Twilio.

AWS 98

AWS Payment Services SaaS Payments Payments 98

Clouded Judgement

APRIL 11, 2024

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., This metric is more self-explanatory, so I won’t go into detail.

Cloud 177

Cloud Software Azure AWS 177

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. If you don’t have the time to watch the whole session, here are the main metrics you should be mindful of. MRR, obviously. We talked about churn.

SaaS Payments 227

SaaS Payments Metrics Payment Methods Scale 227

Clouded Judgement

OCTOBER 27, 2023

Subscribe now Cloud Giants Report Q3 ‘23 Not a great signal for software this week from the Cloud Giants (AWS, Azure and Google Cloud)…After Q2 (3 months ago), the tone from the Cloud Giants around optimizations was largely: optimizations have started to ease, and net new workloads have picked up. That is not new.”

Cost optimization & reporting 152

Cost optimization & reporting Cloud Azure AWS 152

Intercom, Inc.

MAY 25, 2022

We work exclusively with AWS as our cloud services provider and currently provide data hosting offerings in three different global regions – US, EU, and Australia – each architected across multiple availability zones for high availability. Our tooling allows for high availability.

Scaling 252

Scaling AWS Software Review Technical Review 252

Clouded Judgement

OCTOBER 20, 2023

Hyperscaler Preview Next week Amazon, Microsoft and Google report earnings and we’ll see Q3 data for AWS, Azure and Google Cloud. Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. Even a DCF is riddled with long term assumptions.

Cloud 161

Cloud Azure AWS Software Review 161

Clouded Judgement

MAY 10, 2024

All 3 (AWS, Azure, GCP) saw positive reacceleration Quarterly Reports Summary Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months.

Cloud 161

Cloud Software GCP(Google Cloud Platform) Azure 161

Clouded Judgement

FEBRUARY 16, 2024

” From AWS (paraphrased): They said they expect the reaccleration they saw in Q4 to continue into 2024 2024 Estimate Updates One important metric I’m tracking this quarter is the change in 2024 estimates pre / post earnings. I created this subset to show companies where FCF is a relevant valuation metric.

Cloud 161

Cloud AWS Metrics Subscription 161

SaaStr

DECEMBER 20, 2023

For example, Google and AWS are already ZoomInfo customers, but only certain sub-segments within those businesses – not the entire org. The Takeaway — While 2024 should be a bit more predictable, the most important metrics ZoomInfo is focusing on now are utilization and engagement.

New CTO 234

New CTO Scale Sales Hiring AWS 234

SaaStr

AUGUST 15, 2020

Recently I was catching up with a good friend who used to be CEO of an enterprise-y SaaS social networking company — and the usage and engagement numbers of his business were just awful. So the buyer really doesn’t even have any success metrics going into the first renewal. Yet they would still renew for Year 2.

AWS 256

AWS Churn Enterprise Engagement 256

User Pilot

APRIL 29, 2024

Service providers like Amazon Web Services (AWS), Google Cloud Platform, and Microsoft Azure offer server hosting and load-balancing services. Service providers like Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure offer infrastructure services that support backend development. Microsoft Azure load balancer.

Azure 52

Azure GCP(Google Cloud Platform) AWS Construction 52

Clouded Judgement

MARCH 22, 2024

Subscribe now ARR (Annual Recurring Revenue) vs ERR (Experimental Runrate Revenue) ARR (Annual Recurring Revenue) is one of the most popular SaaS (Non-GAAP) metrics. However, it’s also one of the most loosely used metrics, and is frequently misused. I created this subset to show companies where FCF is a relevant valuation metric.

AI 183

AI Revenue Cloud Technical Advisors 183

CloudGeometry

MARCH 22, 2022

SaaS business metrics are not hard to find ; we won’t analyze them in-depth here. As it turns out, SaaS operational platform metrics are also abundant. However, it is still too often the case that business metrics and operations metrics live in parallel universes.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

Chart Mogul

NOVEMBER 30, 2023

Decision-makers still rely on ChartMogul charts and segments to analyze our subscription data, but as we started collecting a lot more different types of data from a lot more sources, we needed a sustainable data management plan for our growing team. Selecting a data warehouse was one of the first big decisions for the newly formed team.

Engineering 52

Engineering K8S orchestration (Kubernetes) Data AWS 52

SaaStr

DECEMBER 14, 2021

Similarly, marketing couldn’t generate the pipeline, and only a single AE managed to hit their target, even then, with the help of the founders. Commoditization From AWS & Google Cloud. No matter what VP of Sales they hired, sales consistently failed to meet their quota. Competition in the market rose sharply.

Sales Hiring 250

Sales Hiring Data AWS Leadership 250

Chart Mogul

JULY 18, 2023

This way we managed to: Context ChartMogul receives millions of webhooks from various billing systems daily, normalizes and stores them in aggregated tables, and then presents subscription analytics as metrics and charts. A few years ago, ChartMogul was in hyper growth, which increased the volume of processed and stored data.

AWS Database Migration 52

AWS Database Migration AWS Data Software Review 52

SaaStr

MARCH 31, 2022

And it’s one of the three large cloud vendors that we all know: Microsoft, AWS, and Google. AWS’s marketplace has seen 1.5 But also it’s allowed us to get much closer to our provider, I mean, we host and run 100% on AWS, but pull data from everywhere. It was pretty easy to drive that from our side.

Scale 187

Scale Marketplace as a Service Cloud SaaS Payments 187

Clouded Judgement

NOVEMBER 10, 2023

Hyperscalers (AWS, Azure, GCP as companies look for cloud GPUs who aren’t building out their own data centers) Infra (Data layer, orchestration, monitoring, ops, etc) Durable Applications We’ve clearly well underway of the first 3 layers monetizing. I created this subset to show companies where FCF is a relevant valuation metric.

Cloud 183

Cloud Artificial Intelligence AI GCP(Google Cloud Platform) 183

Clouded Judgement

SEPTEMBER 15, 2023

AWS growth seems to be re-accelerating, and qualitative feedback from a number of companies in Q2 (especially those with July quarter ends) suggested new customer bookings conversations were picking up. I created this subset to show companies where FCF is a relevant valuation metric. Even a DCF is riddled with long term assumptions.

Software Review 130

Software Review Cloud Software AWS 130

SaaStr

MARCH 1, 2024

TJ Nahigian, co-founder and Managing Partner of Base10 Partners, and Luci Fonseca, Partner, deep dive into the current GenAI landscape, incumbents vs. startups, and the six questions founders should ask themselves to drive value from GenAI. Take out your P&L or metrics dashboard and go through every metric.

Generative AI 225

Generative AI Outsourcing Services AI Software Review 225

CloudGeometry

FEBRUARY 7, 2022

The AWS Well-Architected Framework is one such approach that helps adopt architectural best practices (whether or not you run on AWS) and adapt continuously. Another essential benefit of identity in a tenant context is that it aids in capturing and analyzing events from logs & metrics.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

SaaStr

AUGUST 7, 2021

So I always have to pass here, no matter how good the metrics look today. “Quarterly MRR”, 100% Gross Margins, and Other Crazy Metrics. But if your metrics make truly zero sense, to me, that’s a flag. Gaming the metrics doesn’t help here. This is sort of awful. Not perfectly.

Sales Recruiting 332

Sales Recruiting Scale AWS Investment 332

Clouded Judgement

SEPTEMBER 19, 2023

If you don’t want to manage all of the infrastructure around Iceberg (plus allocating headcount to do this!) Typical data lake storage solutions include AWS S3, Azure Data Lake Storage (ADLS), Google Cloud Storage (GCS) or Hadoop Distributed File System (HDFS). Iceberg is one ingredient in the fully packaged Tabular lakehouse.

Data 130

Data Government Scale GCP(Google Cloud Platform) 130

Sales Hacker

DECEMBER 8, 2023

While many gravitate towards major industry events for announcements, Joseph has a hot take (and we love a spicy take): do not announce a major new feature at a major industry conference (such as RSA Conference or AWS re:Invent). You will get lost in the noise. Post-Launch More than a one-hit wonder, the encore keeps going.

Sales Recruiting 100

Sales Recruiting Generative AI AI AWS 100

Audacix

JUNE 9, 2023

Only the best DAST tools provide automated tools to help you catalogue your APIs so that you never forget to test an endpoint and so that your API management burden also reduces. This type of automated penetration testing tool is invaluable if you have an API-heavy or single-page web applications.

Software Review 66

Software Review Software DevOps as a Service AWS 66

SaaStr

MARCH 17, 2023

Another shift in the history of software buying is CFOs and management teams pressing buyers to negotiate short-term contracts. They can provide big-picture ROI, but they don’t have hard ROI metrics, benchmarks, and success stories. If you have an in-depth ROI figure, talk to customers very early about this value. SaaS changed that.

Marketplace as a Service 193

Marketplace as a Service Software Review Technical Review Azure 193

Upscope

JUNE 9, 2021

Below we'll cover what we saw, some of the positive things, how management are tackling it in order to run their call center efficiently and what new ideas could be tried. Every call center ceo/manager should spend AT LEAST a full shift on the phone." In another article I saw a management directive not to put people on hold.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

Stax

APRIL 18, 2024

SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. Some well-known examples are Adobe, a design and creator platform, Autodesk, a leading construction management system; and Meditech, a healthcare information systems solution. What are SaaS companies?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Intercom, Inc.

NOVEMBER 3, 2021

These initially took place once – or multiple times – per six-week engineering cycle, but became more spaced out as the state of the alerts and monitors improved to a more manageable level. . Each alert review session starts with an ordered list of alerts that fired in the previous period, ordered by frequency of their firing.

Engineering 209

Engineering Software Review Systems Review AWS 209

SaaStr

OCTOBER 31, 2019

What I’m going to do is talk a little bit about what we’ve seen over the course of the last year and then also talk about some metrics we track or we encourage our founders to track as they’re building their businesses, and then, lastly, try to go through a few predictions for the next couple of years.

Cloud 100

Cloud Scale AWS Machine Learning 100

CloudGeometry

APRIL 25, 2022

Data Protection Classify, encrypt, manage and monitor data at rest and data in transit Incident Response There will be security incidents you have not anticipated. Start assessing what you will need to do by reviewing the AWS Well-Architected Security Pillar design principles and Google’s DevOps tech: Shifting left on security. #2

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

Baremetrics

MARCH 30, 2021

Do any of them have what you want in a subscription management service? Baremetrics is an online subscription management tool designed for both organizations and individual brands that use a subscription billing system. It offers automatic recurring billing, quoting, collection, revenue recognition, and metrics.

Payment Solutions 105

Payment Solutions Payments Payment Features Payment Methods 105

Chargify

FEBRUARY 1, 2018

Monetization & Offer Management As A Competitive Edge. Amazon Web Services (AWS) is a poster-child for the Relationship Economy—they truly understand the modern B2B customer. AWS powers a majority of the websites and applications that you use in your day-to-day life. with numerous upsell and cross-sell opportunities.

Subscription 75

Subscription Payment Features AWS Scale 75

Frontegg

JUNE 17, 2021

This will let you achieve optimal security and performance metrics, but these boxes will not be fully utilized. SaaS is a profitable, smooth, and manageable methodology. These SaaS ecosystems are often under-utilized and very costly to configure, manage, and maintain. Related: Common Security Pitfalls of User Management.

ECS (Elastic Container Service) 97

ECS (Elastic Container Service) multi-cloud Kubernetes K8S orchestration (Kubernetes) Scale 97

Intercom, Inc.

JANUARY 12, 2022

I was the type of person whose job is to work with marketers, product managers, or operations folks to help them make decisions about which products to ship, which audiences to target, or if the business is performing well in certain areas and not well in others. That was my first job in tech. Can they accomplish the goals they have?

Data 151

Data Airlines AWS Underperforming Technical Team 151

Intercom, Inc.

OCTOBER 12, 2021

You’ve probably had at least one awful support experience where automation has been used to disastrous effect. Rethink your metrics to properly reflect the work. As a manager, you also need to be deliberate about making your team’s escalation paths clear. Overall, it creates a better culture where everyone feels valued.

Underperforming Technical Team 222

Underperforming Technical Team Technical Review Payment Methods Payments 222

Frontegg

MAY 27, 2021

User-centric behavior data is a MUST: You are getting access to user-centric behavior metrics to scale up fast – your user journey can be optimized by the people who matter most – your clients. This metric is a strong future revenue indicator. Best For: Multi-Tenant User Management, Self-Service Enablement.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98