AWS compliance Customer Support 
Clouded Judgement
FEBRUARY 7, 2025
Signal can come from many places (sales team notes, customer support tickets, etc) IT Incident Management: Similar to the security alert example. They each have some of the largest cloud businesses in the world in AWS, Azure and Google Cloud respectively. The list goes on. There are so many others.
SaaStr
FEBRUARY 21, 2024
They don’t have the bandwidth to support five sub-partners in their category. AWS can’t support 20 partners equally. When partnering with big folks like Drata does with AWS, you have to bring business to them. Then, you have to figure out who the 100 people are at AWS that matter and map them out on a daily basis.
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Intercom, Inc.
OCTOBER 19, 2022
We protect it throughout its lifecycle with robust security practices, tailored role-specific staff training, and rigorous compliance with regulations. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. Compliance: Don’t just take our word for it .
Scytale
OCTOBER 30, 2024
Well, if you haven’t, it’s best we dive in quickly (before non-compliance lands your business in some serious sh@#). Whether you’re a healthcare provider, a SaaS company in the healthcare space, or any other business dealing with Protected Health Information (PHI) , HIPAA compliance is non-negotiable.
Tom Tunguz
NOVEMBER 8, 2023
LLMs are fantastic first-pass filters and phenomenal classifiers that extract insight or build machine learning features from unstructured data like customer support conversations or sales calls. Meanwhile, regulation and compliance mean the governance burden only increases. 80% of data is unstructured within organizations.
How To Buy Saas
MAY 29, 2025
AWS explains that intelligent automation (IA) is the process of using artificial intelligence (AI) to make self-improving software automation. As AWS notes, combining AI (like NLP or generative AI) with RPA lets organizations streamline business operations by automating tasks that involve understanding language or images.
SaaStr
OCTOBER 15, 2019
So one place would be in your customer success organization. We were doing more customer support, less customer success. It was less about making sure that customers were happy and individually reaching out to them. They know environmental compliance better than anyone we’ve ever heard.”
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