User Pilot

APRIL 29, 2024

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal.

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SaaS Payments Business SaaS Payment Solutions 78

Stax

FEBRUARY 21, 2024

For modern Software as a Service (SaaS) companies, the automobile is replaced by primarily digital and cloud-based solutions and software. And because of the digital nature of SaaS businesses and their subscription-based business models, the ability to collect data on how the company is performing is easier and faster than ever.

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Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Almost everyone — 98% of consumers —has a streaming service subscription. 98% of consumers have a streaming service subscription.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

User Pilot

OCTOBER 31, 2023

This article explores 15 strategies to help you achieve that. TL;DR A free trial is a sales strategy that allows prospective customers to use your product for a limited time. Types of free trial models in SaaS: opt-in and opt-out free trials, freemium , free trial after a demo, and free trial with gamified extensions.

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SaaS Payments Payment Methods Strategy Payment Solutions 83

FastSpring

MARCH 9, 2022

Because we have data from thousands of Saas and software websites. In this article, we’ll show you examples from a variety of SaaS pricing pages. No matter how you’re selling your SaaS products, you’ll find best practices to improve your pricing page for increased conversions. 7 SaaS pricing page examples.

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User Pilot

FEBRUARY 22, 2024

This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Provide great customer service to improve customer experience and make your products stand out. Why is retaining customers important in SaaS? Book a demo to get started!

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User Pilot

NOVEMBER 30, 2023

This article provides a step-by-step guide. Rushing to perform CRO audits without proper planning or a good strategy can skew your data and make you jump to the wrong conclusions. Based on this goal, you can start analyzing your free trial strategy to see weak points that need to be improved.

SaaS Payments 90

SaaS Payments Payment Services Payment Methods Payment Solutions 90

Stax

JANUARY 28, 2024

This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries. They were able to sign up for subscription-based services for things like groceries, cosmetics, clothing, etc. The alternative? What Is Recurring Billing?

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

User Pilot

JULY 20, 2023

In this article, we review different ways to identify potential churn and deal with it. But you can turn all that around with the right strategies. Bad customer service. How to reduce churn rate and increase customer lifetime value: Personalize the onboarding process for new customers to shorten time to value.

Churn 87

Churn SaaS Payments Payment Solutions Payments 87

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In this article, we take our best shot at answering these and many other questions surrounding churn. table of contents to jump between sections of this article. Part I: SaaS Churn Benchmarks.

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User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. Here are four steps for building a user adoption strategy: Do customer research and create user personas. Add in-app video tutorials to make the onboarding process smooth.

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SaaS Payments Strategy Payment Solutions SaaS 82

User Pilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It is also one of the central goals of the user experience design process. This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users.

Payment Methods 93

Payment Methods SaaS Payments Strategy Payment Services 93

User Pilot

DECEMBER 7, 2023

This article explores what data-driven insights are and why they are important. It will also guide you through uncovering and harnessing these insights in your SaaS business. Data-driven insights can help you create resilient product growth strategies.

Payment Methods 94

Payment Methods SaaS Payments Data Payments 94

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. Here are four steps for building a user adoption strategy: Do customer research and create user personas. Add in-app video tutorials to make the onboarding process smooth.

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SaaS Payments Strategy Payment Solutions SaaS 67

User Pilot

DECEMBER 19, 2023

SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth.

SaaS Payments 85

SaaS Payments Management Customer Lifetime Value SaaS 85

User Pilot

JUNE 30, 2023

Content localization is absolutely essential for SaaS companies. It enables them to reach audiences across the globe to drive market expansion and product growth. Our article provides guidance for SaaS teams on how to effectively localize their content. The process includes translation. Let’s get right to it.

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SaaS Payments Outsourcing Services Payment Solutions Payment Services 85

User Pilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. moment faster. #3:

SaaS Payments 95

SaaS Payments Churn Underperforming Technical Team Payment Methods 95

Subscription Flow

JANUARY 29, 2024

This article will provide helpful advice on when and how to recognise revenue, how to handle accrued revenue entries, and how to deal with issues specific to subscription cycles. It stands for the revenue recognition that occurs prior to the receipt of the cash payment. What Is Accrued Revenue?

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Payments SaaS Payments Payment Services Subscription 59

FastSpring

FEBRUARY 15, 2024

Thanks to Tony Markov for contributing to this article! In this article, we’ll cover: Current app store practices and rates. FastSpring powers global D2C payments for game studios and app publishers. However, because of ongoing court cases and the development of new laws and regulations, the mobile landscape is changing.

Payment Methods 126

Payment Methods Payment Solutions Merchant Services Payment Services 126

User Pilot

APRIL 29, 2024

These are the main questions the article tackles. TL;DR Segmentation is a process of grouping customers by shared characteristics. Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. How do you create a segmentation survey?

Payment Solutions 88

Payment Solutions SaaS Payments Payment Methods Payments 88

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” History of the subscription pricing model: From newspapers to the rise of SaaS subscription. Key finding?

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Payment Features SaaS Payments Payment Methods Payment Solutions 184

User Pilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? In this article, we’ll share practical tips on creating a successful free-to-paid conversion strategy and converting free trial users into paid users. 15% is a good free trial conversion rate for SaaS products. Userpilot can help.

Strategy 86

Strategy SaaS Payments Payment Solutions Payment Methods 86

FastSpring

NOVEMBER 3, 2021

This process is normally straightforward, but in this case, we ran into a delay. Even though it wasn’t our fault, the delay meant this company might not be able to process existing subscriptions for several days — a poor way to start a relationship with a new software-as-a-service company. Note: FastSpring is the No.

Merchant Services 141

Merchant Services B2B Payment Solutions SaaS Payments 141

Stax

NOVEMBER 27, 2023

That’s the amount of non-cash payments made in the U.S. Financial crime can take on several faces, including (cyber) fraud, cryptocurrency scams, and money laundering—and companies offering financial services can lose out on serious bucks. in 2021, according to the Federal Reserve. Request Quote What Exactly is KYC? Within the U.S.,

Merchant Services 88

Merchant Services Payment Services Systems Review Technical Review 88

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

OPEXEngine

JUNE 9, 2020

In this third installment of our blog series ‘React, Adjust, Recover – Strategies for Professional Service Organizations During the COVID-19 Outbreak’, we focus on strategies to help businesses recover faster as restrictions begin to lift. So, what are some of those strategies for professional service organizations?

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

FastSpring

AUGUST 2, 2023

Now as a successful international business, TestDome has been with FastSpring through all of it, and even when other payment platforms launched intriguing new products, Mario never saw a good reason to leave FastSpring. Our customers have been quite happy with the service.” Here’s why. Set up a demo or try it out for yourself.

Payment Solutions 142

Payment Solutions Payment Methods Merchant Services AI Search 142

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. What is a SaaS business model?

Sales Hiring 96

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 96

OPEXEngine

NOVEMBER 8, 2022

Usually, customer churn rate is every SaaS company’s worst enemy. But in this article, we’re going to show you how to not only deal with churn effectively but also how you can use your customer churn data as a valuable tool to build your business. Automate your renewal process. Spot and act on usage trends.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

OPEXEngine

NOVEMBER 8, 2022

Usually, customer churn rate is every SaaS company’s worst enemy. But in this article, we’re going to show you how to not only deal with churn effectively but also how you can use your customer churn data as a valuable tool to build your business. Automate your renewal process. Spot and act on usage trends.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

ProfitWell

SEPTEMBER 10, 2020

The SaaS industry is growing fast, but if you want to be one of the companies contributing to that trend, you'll need to know the secrets of successful SaaS businesses. In this post, we'll lay out a SaaS growth blueprint. In this post, we'll lay out a SaaS growth blueprint. SaaS growth is looking strong.

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SaaS Payments Trends Merchant Services Payments 66

How To Buy Saas

MARCH 7, 2024

One of the main elements you should take into account whilst choosing the Software as a Service (SaaS) solution that makes the best selection for your business is cost which is the most critical statistic for you. Models categorization is a notable independent subject and here are the differences between them.

Pricing 52

Pricing SaaS Payments Payment Solutions Payment Methods 52

User Pilot

FEBRUARY 7, 2024

Your SaaS product’s free trial conversion rate is one of the most important growth metrics to track. That’s because an integral component of the product-led growth strategy is your ability to convert a free trial user into a paying customer. The average conversion rate for SaaS companies varies between 18.6%

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

User Pilot

JUNE 8, 2023

As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. Userpilot is a product growth platform that enables comprehensive event data tracking and analysis.

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SaaS Payments Data Payment Solutions Payments 87

Buffer Resources

JANUARY 15, 2024

This article includes their advice for any B2B brand looking to get real results from content marketing , plus nine must-haves for B2B content to be considered good.    "When you land on the Paddle Studios homepage, you’re welcomed with a Netflix-esque streaming service vibe. "  2.

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B2B Technical Advisors SaaS Payments Underperforming Technical Team 111

ProfitWell

MARCH 2, 2020

That’s what makes a customer success strategy so important. Building a solid customer success strategy is easy, too, as long as you focus on how different types of customers move through their journey, from discovery to purchase. Customer success is the process behind helping customers achieve their intended goals.

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Customer Success SaaS Payments Strategy Payment Services 72