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Top 7 Reasons For Customer Churn in SaaS and Tips to Address Them

User Pilot

And how can customer success teams address them to ensure product growth? By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. 2: Customers churn as a result of an ineffective onboarding process that doesn’t deliver product value.

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10 Business Tips for Shopify App Developers

Baremetrics

Unfortunately, things only get more difficult when it comes to running the whole business as a Shopify app developer. Thankfully, there are proven ways to build and grow a sustainable business. This article will cover 10 business tips for improving your Shopify app’s development, marketing, and sales.

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Understanding Risk Management Strategies as a PayFac

Stax

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. However, several complex types of risks come along with this. Let’s get started.

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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

In this article, we take our best shot at answering these and many other questions surrounding churn. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. table of contents to jump between sections of this article. On the day my subscription would have renewed?

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How To Identify At-Risk Customers & Prevent Churn?

User Pilot

In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn. How to prevent churn by identifying at-risk customers? Let’s dive in!

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

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Stripe vs. Zuora: Features, Pricing, Reviews, and More

Baremetrics

If you’re looking the best online payment processor, you've likely come across options including Stripe and Zuora. Both power a wide range of companies, but which is the best for your business? This article will walk you through a full Stripe vs. Zuora comparison including features, pricing, user reviews, and more.