SaaStr

OCTOBER 6, 2023

In this article, we’ll cover the best tactics to catch investor attention and reveal the secret to standing out. Two sentence description of what Airbnb does: They let any home or apartment owner rent out their place online. They collect the payment online and take a 15% fee for every booking. That’s it.

Payment Methods 273

Payment Methods Startup Payment Solutions Sales Hiring 273

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. All without burning out your team or budget. It includes: Live chat.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Stax

NOVEMBER 21, 2024

Whether you are starting a new online store or looking to grow your existing brick-and-mortar small business, you must make provisions for accepting credit card payments. In this article, you will discover all you should know about credit card payment processing for small businesses.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Stax

SEPTEMBER 17, 2024

A payment gateway is a must-have for online stores. In fact, research from 2023 shows that 69% of Americans said they’ve used a digital payment method in the past 3 months when making a purchase. And the best way for online businesses to start accepting payments is with a payment gateway.

Payment Services 88

Payment Services Payment Methods Merchant Services Payment Solutions 88

SaaStock

JANUARY 25, 2019

The main target customers of Olist include online shops, retailers seeking better placement, importers and distributors, but the platform is also useful for end customers. Listing your online business on Olist is compared to having your shop in the largest department store in the region. CEO : Tiago Dalvi. Founded : 2015.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Stax

MARCH 26, 2024

Online payment systems are the standard. Globally, one-third of people do their shopping through eCommerce sites. In the US, that amounts to $3,428 per capita spent online. This article covers the what, why, and how of online terminals; all a business owner needs to know to dive in and thrive.

Payment Methods 88

Payment Methods Merchant Services Payment Services Payments 88

FastSpring

JANUARY 5, 2021

When you were starting your online business, you probably weren’t thinking about how exciting the billing process would be unless you’re a trained accountant and love documentation, of course. To help you find the right billing software for your online business, we’re covering the ten features your billing software needs to have: 1.

Payment Methods 125

Payment Methods Payment Solutions Payment Services Payments 125

Payrix

AUGUST 21, 2024

Back to customer stories Delivering a premium payments solution to premium printers Payrix takes Inktavo’s payments to new heights with high transaction limits, greater efficiencies, and seamless access to working capital. Payrix: What were your customers’ biggest concerns about adopting a new Embedded Payments platform?

Payment Solutions 130

Payment Solutions Payments Merchant Services Payment Methods 130

Incredo

JULY 14, 2019

At the end of this article, you will learn about the subscription model in general + get the detailed distinction between monthly/annual subscription billing models and discover how small and large SaaS companies charge their customers. The more expensive plans, the wider payment options you should have. Boring, right?).

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Stax

NOVEMBER 6, 2023

You’re making a purchase at a retail store, and the cash register is large, clunky, and painfully slow, even for 2004. Fast forward to now where much has changed, and research anticipates contactless mobile payments to exceed one billion users globally by 2024. Why Is Adding Mobile Payments Important to Businesses Today?

Payment Methods 88

Payment Methods Payment Services Mobile Payments Merchant Services 88

Intercom, Inc.

APRIL 7, 2020

Whether it’s checking on shipment status, processing refunds, or fielding requests for payment relief, support reps are facing mounting pressure. At ecommerce fulfillment platform ShipBob , the team is working hard to keep their merchants updated on their business continuity plans, both via in-app messages and through email.

Payment Methods 217

Payment Methods B2C Merchant Services Payment Solutions 217

Stax

MARCH 18, 2025

Steps To Implementing Payment Tokenization In the SaaS Industry The global economy is shifting to digital currencies andtransactions. Because of this,the concern for payment security is at an all-time high. Payment tokenization helps safeguard cardholder data, so your users can collect and process payments securely.

Payment Services 88

Payment Services Payment Methods SaaS Payments Merchant Services 88

Neil Patel

APRIL 7, 2021

If your website isn’t hitting its goals, which ones should you pay attention to and work to improve? By the end of this article, you’ll know what to study, what to ignore, and how to improve your site’s conversion rates. What message are you communicating? First, why did the person return? Traffic Sources.

Payment Methods 141

Payment Methods Metrics Payment Services Social Media 141

User Pilot

APRIL 15, 2024

Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. This article aims to help you avoid that. TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels. Generic support without any personalization.

Communication 105

Communication SaaS Payments Payment Methods Payment Solutions 105

Neil Patel

JANUARY 26, 2021

I know from personal experience that even if you’re using the best tools to grow your business , success can lag if you aren’t allocating your time and energy to the right things. Since paperwork tends to consume a lot of the time and resources in most modern offices, you should consider storing this offsite. Organize Your Passwords.

Payment Methods 144

Payment Methods Payment Solutions Payment Services Strategy 144

Stax

FEBRUARY 28, 2024

consumers using cash for purchases , choosing the right payment terminal for your business is more important than ever. Businesses need to streamline the entire payment process by offering customers a payment setup that’s fast and convenient for credit card transactions. A Comparison of Different Payment Terminal Setups?

Payments 88

Payments Payment Methods Merchant Services Payment Services 88

Neil Patel

NOVEMBER 24, 2020

In this article, I’ll talk you through how to do that. Maybe you’ve been forced to shutter your store(s) for a certain amount of time. There are so many benefits to improving your communications with existing and potential customers. You can collect payments faster and with less hassle. You just have to be smart about it.

Payment Methods 145

Payment Methods Software Review Business Scale 145

SaaStock

FEBRUARY 13, 2019

Notey Labs create digital solutions to help companies handle international online space. Ultrasite is a global website builder, Chinafy is a tool for making websites China-compatible, and Connect is their collaborative content management platform for brands. ViSenze recommends items to customers on websites and social media.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Stax

AUGUST 20, 2024

Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while. In this article, we’re going to look at what embedded finance and embedded fintech are, the different types, their advantages, challenges, and future opportunities.

Payments 88

Payments Payment Methods Merchant Services Finance 88

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Learn the latest strategies for your most personal, efficient support team yet.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Intercom, Inc.

OCTOBER 16, 2019

Can one person buy via a credit card or will multiple stakeholders need to be involved? Goal of website. Minimizing in-person support is crucial given the tight margins, so detailed online support will be paramount as it enables people to self-serve without needing to actually contact support. Managing your support.

Business Model 195

Business Model Scale Pricing Payment Methods 195

Stax

FEBRUARY 26, 2024

Every business operates differently, but the one thing they all have in common is that every business accepts payments. New payment tools like NFC contactless payments that help your business grow and provide a high-quality customer experience are in high demand. Learn More What Is a Contactless Virtual Terminal?

Payment Methods 88

Payment Methods Payment Services Merchant Services Payment Solutions 88

Intercom, Inc.

JUNE 6, 2018

Messaging and live chat are the new medium for initial sales conversations, not the phone calls or forms of old. They come to us looking for a messaging tool that will have a demonstrable impact on their business, not just another communications channel. For example, let’s say a visitor lands on your website and starts a conversation.

Scale 179

Scale Payment Methods Payment Solutions Payment Services 179

Stax

MARCH 21, 2024

The SaaS model isn’t just for the tech industry—cloud services are widespread in industries such as healthcare, retail, eCommerce, and education. SaaS services are also used in customer relationship management (CRM), human resources management, analytics, and communication. tokenization, encryption). tokenization, encryption).

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Methods 88

Practical Advice on SaaS marketing

APRIL 1, 2020

Never did I think I’d ever write an article with a headline like that. Communicate with your existing customers Staying in touch with existing customers during this crisis is critical. Some companies are also providing leeway to customers on monthly payments. I’ll be honest. This is not one of those times.

Payment Solutions 161

Payment Solutions Payment Methods SaaS Payments Payment Services 161

User Pilot

FEBRUARY 22, 2024

Customer communication skills are a cornerstone of any business. TL;DR Customer communication encompasses all interactions between a business and its customers, while customer communication strategy is what you’ll use to improve these interactions amongst new and existing customers. Nurturing relationships.

Communication 105

Communication Outsourcing Services Strategy Payment Solutions 105

Neil Patel

DECEMBER 8, 2020

In this article, we’ll discuss why the most successful mobile ads are the ones that promote audience engagement. In short, many people still don’t buy things on their phones. In addition, some people want to see and touch a product in person. One alternative engagement type is a website visit.

Mobile 145

Mobile Payment Methods Engagement Social Media 145

Stax

APRIL 30, 2024

Whether you run a small online store or a major brand, accepting electronic payments is a must for all businesses. According to Onbe, 73% of consumers prefer using digital payments like cards and payment apps. But to seamlessly receive these payments as a merchant, you’ll need merchant processing services.

Merchant Services 88

Merchant Services Payment Services Payment Solutions Payment Methods 88

Frontegg

JUNE 3, 2021

Password authentication is basically a process where the end user inputs a unique ID and key to try and access the application or website. The provided info is verified against previously recorded and stored credentials that are stored in dedicated servers, which can be on-prem or in the cloud. Phishing attack example.

Payment Methods 119

Payment Methods Payment Solutions Payment Services SaaS Payments 119

Full Session

DECEMBER 30, 2024

Are you looking to optimize your website’s performance but unsure if VWO is the right choice? Whether you’re a startup or an enterprise, by the end of this article, you’ll have enough information to select the best platform for your business. You’re in luck! Pricing starts from $0.0000500/event.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

User Pilot

NOVEMBER 14, 2024

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. That’s why you need to personalize the secondary and tertiary onboarding flows to help users discover the functionality that they need.

Strategy 105

Strategy Payment Solutions Customer Lifetime Value Payments 105

Stax

DECEMBER 20, 2023

Although credit cards have been around since the 1950s, in recent years, they’ve started to dethrone cash from its position as king of payment methods. With a whopping 84% of American adults owning at least one credit card (the average is 3 credit card accounts per person), card payments reached $9.43 trillion in 2021.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Features 88

Stax

NOVEMBER 13, 2023

Since the first plastic credit card was issued by American Express in 1959 , payment tech progress has been growing exponentially. Magnetic stripe payments enjoyed a 30-year reign between the ’70s and ’90s. Contactless payments became a must-have during COVID. NFC technology is in the midst of an evolution.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

Intercom, Inc.

MAY 8, 2018

The next generation of messengers will be built to help businesses accelerate growth by actually helping teams do work, like process payments or schedule meetings. From what was once an interface solely designed for conversation, the Messenger becomes a front desk for your website or app— surfacing a collection of apps that drive outcomes.

Payment Solutions 176

Payment Solutions Payment Methods Payments SaaS Payments 176

Stax

APRIL 2, 2024

While some businesses have accepted swipe fees as a way of life, small business owners may struggle with remaining profitable while also providing a range of payment options. In this article, we’ll cover everything you need to know about credit card surcharge signage to set you up for success. Keep it simple!

Merchant Services 88

Merchant Services Payment Methods Payment Services Accept Credit Card Payments 88

Stax

FEBRUARY 19, 2025

This article explores how ISV partnerships can drive growth, key considerations when selecting an ISV partner, and best practices for successful collaborations TL;DR ISV partnerships help businesses access new customer segments and industries. Payment gateways for seamless online transactions. The Benefits of ISV Integrations 1.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

User Pilot

APRIL 30, 2024

This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. Slack helps to streamline internal communication with channels, direct messaging, and integration capabilities. There are many SaaS products , but knowing that, how do you choose the best?

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104