SaaStr
MAY 5, 2024
Dear SaaStr: what are your thoughts on incentivizing reps to handle repeat business vs focusing solely on new business with an account management team for repeats (when you are still under $10m)? At the end of the day if your product is SUPER sticky and doesn’t need a big procurement battle to renew, then just have finance or ops handle it. Basically, automate it as much as possible.
Clouded Judgement
MAY 3, 2024
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Cloud Giants Report Q1 + Early Look at Software Results Q1 earnings seasons has officially kicked off! We now have results from the three hypersclaers (AWS / Azure / GCP). Summary of results below: AWS (Amazon): $100B run rate growing 17% YoY (last Q grew 13%) Azure (Microsoft): ~$76B run rate (estimate) growing 31% YoY (last Q grew 28%) Google Cloud (includes GS
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Tom Tunguz
APRIL 30, 2024
Amazon announced their earnings yesterday. Like Microsoft & Google, Amazon’s Web Service business is seeing a surge of growth, up from 13% annual to 17% annual growth (16% when excluding the leap year). Aside from the overall growth of these clouds increasing, the massive investment in CapEx data centers, power plants, and GPUs is stunning.
SaaStr
MAY 1, 2024
Dear SaaStr: What Was Your #1 Hack to Increase Trial Conversions to Paid? The quickest hack I did was answer all calls and chats immediately. I opened up a remote phone bank / set of agents just to answer trial users’ questions; and I made sure every chat that was in a trial was answered in real-time where practical. There are many product-level things you can do.
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While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.
Predictable Revenue
MAY 3, 2024
Affiliate marketing remains popular among businesses seeking to generate more revenue. 81% of firms use it to promote and sell their products. The post 5 ways to Create an Affiliate Marketing Sales Funnel appeared first on Predictable Revenue.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
User Pilot
MAY 2, 2024
Are you struggling to retain your newly acquired customers? If so, the consequences can be severe. Poor customer retention drains your resources, reduces revenue, brings operational instability, and harms your reputation. It puts your product’s future at risk. Fortunately, there are things you can do to reverse the trend. In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance.
SaaStr
APRIL 30, 2024
So averages can be a bit misleading, especially once you are looking at the Best of the Best. The SaaS companies that actually IPO’d. But those ones are the ones we have great data on. And how old is the average SaaS CEO at … founding? The answer is 33: Some were younger, some older, of course. Scott and Michael were 22 when they started Atlassian.
The Moz Blog
APRIL 29, 2024
Discover eight essential steps to elevate your local business client meetings from mundane to meaningful. With the right preparation, consultations can be opportunities for living and learning well!
Predictable Revenue
MAY 1, 2024
This episode unpacks the trials and triumphs of bringing a product to life in the competitive tech landscape. The post From Desert Wanderings to Startup Success with Jacob Bank appeared first on Predictable Revenue.
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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.
Stax
APRIL 30, 2024
Accepting card payments is a must for small to medium businesses today. Whether you’re a freelance service provider, a cafe owner, or a retailer, card payments are king, and your credit card processing account is where you hold power to manage and control your fees. Debit and credit card processing all come at a cost for merchants. You may not be able to control the rates set by the banks and card providers, but what you can do is manage those fees through your payment processor.
Andreessen Horowitz
MAY 3, 2024
In this episode of the AI + a16z podcast, Socket founder and CEO Feross Aboukhadijeh, and a16z partner Joel de la Garza, discuss the open-source software supply chain. Feross and Joel share their thoughts and insights on topics ranging from the recent xz Utils attack to how large language models can help overcome understaffed security teams and overwhelmed developers.
SaaStr
MAY 1, 2024
So we’re almost there!! 2024 SaaStrEuropa.com is June 4-5 in London! Join us for 2+ fun filled days, a great party, 100s of braindates and workshops, and so much more! And meet everyone from Harry Stebbings to the CEO of Gong! Ok with that, what are the Top 5 Trending Sessions … So far?01 Lessons Learned from Scaling to Billions with Gong’s Co-Founder & CEO Lessons Learned from Scaling GTM Teams and Ops at Notion, Asana, and Dropbox with Notion’s GM Mastering the Cu
User Pilot
APRIL 30, 2024
Marty Cagan is a popular name in the product management world. In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. If you’re interested in learning more about Marty, including his background and top blog and podcast recommendations, continue reading ahead. Who is Marty Cagan? Marty Cagan is a well-known figure in the product management and technology industry.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Sales Hacker
APRIL 30, 2024
Eric Gilpin is Chief Revenue Officer of G2, the world’s largest and most trusted software marketplace. In this role he oversees all aspects of G2’s revenue generation, including global sales and customer success, enablement, partnerships, and revenue operations. An experienced leader with 20+ years of experience building and scaling large technology businesses, Eric joined G2 from Upwork, where he oversaw a global team of 400+ and helped lead the company to a successful IPO in 2018 (NASDAQ
Stax
MAY 6, 2024
When you think about growing your business, improving data security probably isn’t at the top of your list—and that’s understandable. After all, the topic of security doesn’t sound as exciting as that latest Instagram hack and isn’t as immediately impactful as a new sales tactic. However, the last thing you want to do is neglect data security.
Kellblog
APRIL 29, 2024
Last week I hosted an event at the Balderton Capital London headquarters discussing the impact of AI on go-to-market (GTM) functions. The event was inspired by two things: My aborted attempt to write an AI GTM guide, after I realized just how huge the space was and how fast it was changing. I quickly understood it’d take too long to write and it would be out of date the second it was published.
SaaStr
APRIL 30, 2024
Assume you can’t kick out investors. And plan accordingly. There are some limited exceptions, especially if you do nonstandard types of convertible debt or only raise a very small amount of capital. But for the most part, you are stuck with your investors forever. In the U.S. and Delaware and California, and under standard VC terms, it’s almost impossible not just to kick investors out — but even to deny them a vote.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
User Pilot
APRIL 30, 2024
Customer progress tracking can help you understand how customers make progress with your product. Based on such product analytics , you can further improve your product offerings and drive growth. There are several ways to perform progress tracking, and we discuss all of them here for you. So, without further ado, let's dive in! TL;DR Customer progress tracking includes all the steps taken to monitor customer advancement toward a desired or set goal with your product or service.
The Moz Blog
APRIL 30, 2024
Learn how to not get taken for a ride when starting your career in SEO. Jo writes about her experience working client-side, in an agency, and freelancing.
Andreessen Horowitz
APRIL 30, 2024
ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Follow this show on our podcast feed so you don't miss an episode. In this conversation, a16z General Partner David Haber talks with Marco Argenti, the chief information officer at Goldman Sachs, about bringing fintech processes into
Inturact
APRIL 30, 2024
If you're like many SaaS founders, product marketers, and managers, you might find yourself in this spot: You've signed up for Userpilot, but you're not sure if now's the right time to dive into setting it up. Maybe you're delaying the kickoff to dodge any future problems, or maybe you're just not clear on how to get clear. And you're worried about not making the most of your Userpilot subscription if you jump in unprepared.
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Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla
SaaStr
MAY 1, 2024
So Zoom is just that crazy outlier in SaaS. Covid fueled it to insane growth like we’d never seen before, going from $1B ARR to $4B ARR … in one year. Yes, one year. But it wasn’t a gift. As the world reopened, we didn’t need quite as much Zoom. And the enterprise business, while starting to taking off, couldn’t overcome the gravity from so many small customers that didn’t need quite as much Zoom as they did during lockdown.
User Pilot
MAY 2, 2024
Customer retention is vital for product success and business profitability. Why? That’s one question we discuss in the article. You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. Let’s dive right in! TL;DR Customer retention is the ability to keep your customers actively using their products.
Buffer Resources
APRIL 30, 2024
Meta, the parent company of Facebook, recently announced the phasing out of the Facebook Groups API, effective April 22, 2024. The Facebook Groups API was what social media management tools , including Buffer, used to schedule posts to Facebook Groups. While automatic scheduling to Facebook Groups will no longer be possible, Buffer will continue to support publishing to Facebook Groups using mobile notifications.
Andreessen Horowitz
APRIL 30, 2024
ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Follow this show on our podcast feed so you don't miss an episode. In this conversation, a16z General Partner Angela Strange talks with J eff Sloan, former CEO of Global Payments, about how he was early to spot significant industry t
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In the rapidly-evolving world of embedded analytics and business intelligence, one important question has emerged at the forefront: How can you leverage artificial intelligence (AI) to enhance your application’s analytics capabilities? Imagine having an AI tool that answers your user’s questions with a deep understanding of the context in their business and applications, nuances of their industry, and unique challenges they face.
The Moz Blog
MAY 1, 2024
Discover how AI can revolutionize your marketing strategy by identifying gaps at every stage of the buyer journey.
SaaStr
MAY 3, 2024
YCombinator recently put out its list of its Top 50 YC companies of all time based on revenues. We’re fortunate that over the years so many of their founders and CEOs have spoken at SaaStr Annual and Europa ! More than half of them, in fact! Let’s take a look at their top sessions: #1. Algolia’s CEO and CRO: “The Playbook To Achieving CEO-CRO Harmony” We were lucky that SaaStr Fund was the first U.S. investor in Algolia, and CEO Bernadette Nixon came to SaaStr
User Pilot
APRIL 29, 2024
Wondering how to segment customers to increase their engagement with your SaaS product? If yes, this guide is for you! It covers: What customer segmentation is and its benefits. Different segmentation types. How to create segments. Customer segmentation use cases. Let’s get right to it. TL;DR Customer segmentation is the process of grouping users based on shared properties.
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