SaaStr
JUNE 5, 2023
A life poorly lived is a trap Go for it at least once — Jason ✨Be Kind✨ Lemkin (@jasonlk) May 5, 2023 BusinessInsider had a great story a ways back on Datto’s $1b exit to Vista Private Equity (more on the role of PE in SaaS here ). So much of it resonated with me, especially the story of the CEO’s 10-year journey, and turning down an earlier $100m offer to sell.
Tom Tunguz
JUNE 1, 2023
If we assume some basic productivity gains in a typical SaaS company from AI in the next 12-24 months, how much more profitable will the business be? Sales development, content marketing, & software engineering strike me as the workstreams that will benefit immediately. Team Team Productivity Gain % of Company Overall Gain SDR/BDR 15% 10% 1.5% Content marketing 30% 5% 1.5% Engineering 25% 40% 10% Overall - - 13% See assumptions here 1 This thought experiment highlights a few ideas to validat
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SaaStr
JUNE 1, 2023
So in one of the latest SaaStr surveys , we saw what a lot of us are feeling … it’s just hard to hit quota out there. Only 18% of you were hitting the 70%+ quota attainment that high-performing sales teams generally try to hit. And only 43% of you had sales teams that were hitting even 43% of quota attainment. That left 58% of you with sales teams seeing 20%-40% quota attainment … or less.
The Daily Egg
JUNE 2, 2023
As a freelancer, keeping your work organized and on track is crucial to sustainable success. Despite that, most project management tools aren’t. The post Best Project Management Tools for Freelancers appeared first on The Daily Egg.
Advertiser: Data Robot
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Clouded Judgement
JUNE 2, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Dispersion! This week was quite interesting, with a number of big moves after quarterly reports. Let’s start with one obvious point - Q1s have been rough! Forget the outlook / guide for a minute. Just looking at Q1 in a vacuum we can say the quarters have objectively been quite bad.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
SaaStr
JUNE 2, 2023
Dear SaaStr: Does Bootstrapping Through an Agency/Services Business Work? Running two businesses at once well is really, really hard. But I think if you are thoughtful about it, using an agency/services business can be a viable way to bootstrap your way into a SaaS business — as long as you transition over fairly early to doing your SaaS business 100%.
Tom Tunguz
MAY 29, 2023
I’ve been using large-language models (LLMs) most days for the past few months for three major use cases : data analysis, writing code, & web search 1. Here’s what I’ve observed: First, coding incrementally works better than describing a full task all at once. Second, coding LLMs struggle to solve problems of their own creation, turning in circles, & debugging can require significant work.
IT World
JUNE 1, 2023
Here comes an entirely new kind of computer. Events like this don’t happen often. So, we should all stop and marvel at the emergence of what I call the ARPC — the “augmented reality PC.” The “form factor” solves the decades-old desire to maximize screen size while minimizing hardware size. And it’s ideal for the age of remote work, digital nomad living, workcations, bleisure travel, staybaticals, hot-desking, hoteling, and every other future-of-work neologism that has emerged since the Covid pla
Clouded Judgement
JUNE 5, 2023
Quick Caveat - I’m no macro expert, but had fun putting together this post. Very open to feedback! Liquidity Liquidity drives markets, and is a term we’ve all heard many times over the last few years. When liquidity pours in, markets generally go up (as it did during the onset of the pandemic). And when liquidity is sucked out, markets fall.
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Fraud is ever changing – especially for merchants that offer online services and subscriptions. This report outlines the most common types of fraud to look out for in 2023 and offers merchant-reported preferred best practices to help minimize fraud losses. In the report, you’ll find: The scale and type of fraud seen in the global marketplace. How fraud changes based on the size of business.
Andreessen Horowitz
MAY 31, 2023
TABLE OF CONTENTS Generative AI is Coming for Insurance Because underwriting, selling, and servicing rely so heavily on humans processing large quantities of written or verbal communication, existing tools have struggled to properly automate these services and materially impact loss … The post Generative AI is Coming for Insurance (May 2023 Fintech Newsletter) appeared first on Andreessen Horowitz.
Entrepreneur - SaaS
MAY 31, 2023
¿Cuál es la importancia de equilibrar las estrategias de crecimiento y de marca para las empresas de SaaS? De una mentalidad de "crecimiento a toda costa" a un enfoque más sostenible, una estrategia de marketing integral debe combinar resultados con la creación de marca.
IT World
MAY 30, 2023
Hundreds of tech industry leaders, academics, and others public figures signed an open letter warning that artificial intelligence (AI) evolution could lead to an extinction event and saying that controlling the tech should be a top global priority. “Mitigating the risk of extinction from AI should be a global priority alongside other societal-scale risks such as pandemics and nuclear war,” read the statement published by San Francisco-based Center for AI Safety.
ChurnZero
JUNE 2, 2023
A Customer Success Manager at a Series-B stage SaaS company had just learned a key contact—their customer champion—was moving on to a new role. The risk of churn was high since the new point of contact indicated they wanted to make some changes. “I just want you to know I’m probably going to replace you all with another tool,” the customer said.
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Churn starts within the first 30 days of customers purchasing a product. A lot of it comes down to the first impression customers get through the onboarding process. A poor experience can result in losing current and future customers, and unnecessary overhead. It’s important to know what a poor onboarding experience looks like, the associated hidden costs, and how to build a top-tier onboarding experience for your customers so you can avoid losing hard-earned revenue.
Sales Hacker
MAY 31, 2023
In this insightful episode, Colin Campbell of Sales Hacker engages Lauren Bailey from Sales Bar, Factor Eight, and Girls Club in a thoughtful discussion on the dynamics of the sales industry. They delve into the underrepresentation of women in sales and the initiatives aimed at bridging the gender gap. The conversation emphasizes the importance of mentorship and community in fostering a more inclusive and diverse sales force.
SaaStr
MAY 30, 2023
So one of the latest SaaStr surveys confirms what I’m seeing, and we’re seeing across many public SaaS companies. Hiring has way slowed down, but many folks are still hiring, albeit at a reduced rate. 56% of you aren’t hiring, or barely hiring. And very few of you are doubling headcount, vs everyone in 2021. But a good chunk of you are still hiring, albeit in moderation.
User Pilot
MAY 30, 2023
When it comes to customer experience survey best practices you have to consider the timing, placement, wording, and the right audience segments, among other things. In this article, we’ll share 15 of our survey best practices to help you factor in the aforementioned and make the most of customer feedback. TL;DR A customer experience survey is a questionnaire designed to help a business capture customers’ thoughts and feelings about a product.
IT World
JUNE 2, 2023
Your phone is essentially your personal assistant — and like any aide, it needs the right set of tools to do its job effectively. The good news? As an enlightened Android phone owner, you've got no shortage of efficiency-enhancing options. Unlike (ahem) certain other mobile platforms, Android grants you the opportunity to customize and control the core user interface so it's perfectly tailored to your needs and the way you like to get things done.
When I saw chatgpt is extremely powerful, I decided to make a comprehensive guide covering start to end. this means keyword research to link building.
Buffer Resources
MAY 29, 2023
Landing my very first client was surprisingly easy thanks to the power of referrals. The startup I had been working for had just folded, and I turned to the network of marketing leaders I had built from that job and let them know the types of client work I was looking for: digital brand management, content creation , and paid media strategy. In no time, someone recommended me to a woman who was just starting to build her digital brand—and she’s been a client ever since.
CloseSaaS
MAY 29, 2023
All-in-one tools are so last year. Learn about the Indie Stack—5 tools that can maximize your sales efforts and lead to impressive growth for your startup.
SaaStr
JUNE 1, 2023
At SaaStr, our partners are an integral part of our events. In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! We’ll see 2,500+ of the best SaaS founders, execs, and VCs NEXT WEEK June 6-7 at 2022 SaaStr Europa ! Grab tickets here. Join these incredible companies to experience all the value of SaaStr!
User Pilot
MAY 31, 2023
Not sure how to measure product adoption or what metrics to track? Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. In this article, we’ll explore how to measure product adoption and twelve key metrics that can provide valuable insights into product adoption. TL;DR Product adoption refers to the process by which customers integrate a new product into their daily lives or business operations.
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For software company executives, maximizing revenue, profitability, and enterprise value is of utmost importance. A key factor in achieving these goals is having a solid integrated payment strategy in place — one that allows for control, ownership, and leverage over customer relationships and payment service contracts.
IT World
MAY 30, 2023
Edge, sit down. We need to talk. (You too, Bing.) Lately you’ve gone from a browser that was ignored by many but had the potential to be a very well-behaved and secure browser to one that is being, well, a bit pushy. And Bing has been taking a page from your playbook and gotten a little pushy as well. Let’s take a recent change with Edge that is now exposed with controls.
Buffer Resources
JUNE 1, 2023
Paul O’Malley’s YouTube channel , which features quick tips to improve efficiency, skyrocketed to over 30,000 subscribers in just under six months. Those are impressive numbers! So how did Paul do it? We sat down with him to discuss his journey and discover the strategies and techniques he used to rapidly grow his audience. Get ready to take notes and learn from a YouTube success story!
Kellblog
MAY 30, 2023
This is a quick post to remind everyone who’s attending SaaStock USA in Austin later this week to come to my session at 2:30 pm on Thursday, June 1 on the Scale Stage, entitled How to Connect Your C-Suite to the Ground Truth. I’ve always believed that the hardest part of strategy is not figuring out what to do given what’s going on, but instead, more fundamentally, figuring out what’s going on — and getting consensus about that with your C-suite team.
SaaStr
JUNE 3, 2023
So we wanted to do a little weekly look at who in SaaS and Cloud is doing well. These are tougher times for almost everyone than the Go Go Days of 2021. Budgets are being scrutinized, and even the best are growing more slowly in many cases. But many are still doing well — as despite tougher macro pressures, Cloud and SaaS spend continues to hit record levels.
Advertiser: Data Robot
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User Pilot
MAY 30, 2023
Understanding how to choose CDP vendors that help you harness data, make the most of the insights you gather, and drive growth is a tricky challenge. In this article, we’re going to unpack what a customer data platform (CDP) is, explore the best tools out there, and share a few attractive alternatives. Let’s get into it! TL;DR A customer data platform is a tool enabling you to collect, manage, store, and analyze data, which ultimately helps you better understand customer behavior.
IT World
MAY 31, 2023
Several hundred tech and administrative workers at Amazon’s main headquarters in Seattle staged a walkout today, urging the technology and retail giant to adopt more climate-friendly policies and do away with rules mandating in-office work. Several speakers at an event — which was broadcast on Twitter — spoke outside the company’s headquarters Wednesday morning, saying that climate change wasn’t being taken sufficiently seriously by Amazon, and arguing for a range of policies that would reduce t
Buffer Resources
MAY 31, 2023
In Antler’s 2023 Creator Economy report , 24 percent of creators surveyed highlighted longevity as a major concern — and for good reason. Even though it’s common to come across creators who are making enough income to go full-time, it’s just as common for creators to fade into oblivion. YouTuber Matt Koval puts the average creator career span at five to seven years (and that’s for the really persistent ones).
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