Stax

JUNE 18, 2024

Subscription models offer companies large and small the opportunity to build predictable revenue and high customer lifetime value. But managing subscriptions effectively and freeing up time and resources for expansion is no picnic.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

FastSpring

JANUARY 31, 2023

Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. Flexible subscription management and recurring billing tools.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

SaaStr

JANUARY 31, 2021

“The Current State of SaaS Companies, Subscriptions and Retention with ProfitWell” A great update from a version of this data just after Covid hit. #3. “How to Build a Customer Support Team from Scratch with Peak Support” A great look at how to get your first support team going. #9.

Scale 264

Scale Technical Review AI Sales Enablement 264

FastSpring

JANUARY 9, 2023

For example, Stripe advertises subscription management features, however, many companies end up integrating with another service like Chargebee or Recurly to get the subscription management features they need. More subscription management features. Manage Everything from Checkout to Subscriptions in One Platform.

Payment Methods 147

Payment Methods Payment Services Merchant Services Payment Features 147

Subscription Flow

JUNE 26, 2024

What Mol did was identify how badly traditional banks’ online payment processing worked for small European businesses, before offering Mollie recurring payments as an alternative to these businesses that were nearing bankruptcy during the lockdown. How to handle Mollie recurring payments?

Payment Features 52

Payment Features Payment Methods Payment Services Payment Solutions 52

How To Buy Saas

MAY 27, 2025

Terms like Large Language Model (LLM) and AI tool often get tossed around interchangeably, but they arent the same thing. Because choosing between leveraging a raw LLM versus an AI-powered tool can mean the difference between a groundbreaking feature and a misguided project. In this article, well explore LLMs vs AI tools in depth.

Artificial Intelligence 59

Artificial Intelligence AI Search AI ChatGPT 59

User Pilot

MAY 23, 2024

Customers aren't all the same, so you need different types of customer support to address the needs of different kinds of customers. As a result, you need variety in your customer service solutions to properly assist each customer. Proactive support. Social media support.

Customer Support 104

Customer Support Social Media SaaS Artificial Intelligence 104

Blulogix

DECEMBER 19, 2024

By BluLogix Team Thriving in the Subscription Economy of 2025 and Beyond Introduction The subscription economy is not just a trendits a transformative shift in how businesses operate and generate value. Leveraging Artificial Intelligence (AI) AI is set to play a significant role in the future of the subscription economy.

Subscription 52

Subscription Payment Features AI Search Artificial Intelligence 52

Stax

MARCH 18, 2025

To choose the right payment processing solution for your business, you need to evaluate your business needs, evaluate security and compliance standards, and evaluate different payment processors based on pricing, features, customer support, and scalability. Talk to sales What is a Payment Processing System?

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Stax

MARCH 16, 2025

Aside from building a stellar product, you need to be prepared to work through buggy features and the need for modifying existing ones so that customers have little to no downtime. Join the Payments-Led Growth Movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

Subscription Flow

AUGUST 6, 2024

Artificial Intelligence or AI has been an industry-wide transformative force. With AI it is now possible to execute complex tasks that once required human intervention. Working with large quantities of data, AI can help improve company performance by offering accurate trend predictions. What is AI Customer Support?

Customer Support 52

Customer Support SaaS Payments Artificial Intelligence AI 52

FastSpring

AUGUST 2, 2023

Now as a successful international business, TestDome has been with FastSpring through all of it, and even when other payment platforms launched intriguing new products, Mario never saw a good reason to leave FastSpring. Working with FastSpring support, these issues have been very easy to solve. Read how Walls.io

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

Intercom, Inc.

DECEMBER 17, 2018

We’ve put together this guide to help you not only successfully implement live chat on your website, but also to offer the right kind of experience for your customers. Let’s first take a look at why live chat is such a powerful tool for customer support teams. How live chat fits with evolving customer service needs.

Software Review 217

Software Review Systems Review Technical Review AI Search 217

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! It also offers tools for managing recurring payments and subscriptions.

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

MAY 31, 2025

Custom bots and automations: Intercom lets you create bots and automated workflows that answer common user questions, qualify leads, and even route complex queries to the right human agent. Fantastic that you can have the same customer support on both website and in the app, which all are linked up together. Intercom pricing.

Mobile 66

Mobile Software Review Pricing Underperforming Technical Team 66

Intercom, Inc.

APRIL 3, 2025

It can’t economically deliver effective 24/7 multilingual support. With AI agents like Fin, you can break free from these constraints. Taking an AI-first approach allows you to handle massive support volume fluctuations while providing always-on global support, and keeping costs predictable.

Payment Services 104

Payment Services AI Underperforming Technical Team Technical Review 104

FastSpring

SEPTEMBER 12, 2024

In simple terms, we handle everything from payments to fraud management, to custom support and tax compliance, so that sellers can focus on growing their business. Before joining FastSpring, I spent quite a number of years within the payments industry. And this showcases a unique blend of omnichannel payment experiences.

Merchant Services 193

Merchant Services Payment Services Payment Methods SaaS Payments 193

Sales Hacker

FEBRUARY 7, 2025

It specializes in creating personalized shopping experiences for customers by leveraging machine learning and AI technologies. This stage often involves entering new markets, catering to diverse customer segments, and increasing operational efficiency.

Pricing 104

Pricing Scale SaaS Technical Review 104

USIO

AUGUST 19, 2024

Imagine if all your payments—white labeling, credit card processing, ACH transfers, invoice print and mail, and even gift cards—could be managed with a single payment partner. It’s like having a personal butler for your payments, without the need for a top hat and tails. Yeah, we’ve been there too.

Payment Services 130

Payment Services Payment Solutions Payments Payment Methods 130

Clouded Judgement

SEPTEMBER 6, 2024

Subscribe now Kingmaking in the Era of AI When too many kings vie for the crown, you’re left with a brutal game of thrones. Right now, there is A LOT of king-making happening in venture capital rounds in the AI space. It could be a great investment, and they have one of the best AI teams assembled.

Cloud 170

Cloud Scale Venture Capital Sales Hiring 170

Stax

MARCH 11, 2025

You need the services of a reliable payment service provider to securely accept and process card payments and the right provider for you will be one that supports your preferred payment methods, sales model (one-time payments or subscriptions), and geographical reach (international sales).

Payment Methods 88

Payment Methods Payment Services Merchant Services SaaS Payments 88

Stax

APRIL 17, 2025

The business can ring up orders, process sales, generate invoices, manage inventory, monitor buying trends, and collect marketing data. They lacked important capabilities like inventory management, customer data tracking, and multi-channel payments. It involves a high initial investment but no recurring charges.

Payment Methods 88

Payment Methods Payment Solutions Point of Sale Payment Services 88

Neil Patel

FEBRUARY 13, 2021

With Wix, you can choose to cancel your subscription at any time. All-in-One Solution: With your Wix subscription, you don’t have to worry about web hosting, domain*, SSL certificate, downtime, security, website speed, or any of the practical elements of running a website. The most prominent upgrade is proprietary customer care.

Payment Methods 144

Payment Methods Software Review Systems Review Payment Solutions 144

FastSpring

MARCH 3, 2023

Zuora is a recurring billing and monetization solution for: Subscription management Revenue recognition Payment collection Quotes And more… However, Zuora has one main shortcoming — it doesn’t handle sales tax or transaction liability for you. Provide electronic invoicing of all transactions.

Payment Services 78

Payment Services Payment Methods Payments Merchant Services 78

Stax

MAY 30, 2024

The software allows managers to view and modify work schedules, orders, inventory, invoices, customer account records, and other records in the database. One of the main benefits of AI in FSM is its ability to compile and analyze substantial amounts of data accurately and quickly. You need to do it right.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

FastSpring

OCTOBER 23, 2024

And if you need help, our award-winning support teams are here to help. Award-Winning Customer Support Whether it’s for initial setup, ongoing technical support , or even consumer support for your players , FastSpring works hard to cover you.

Merchant Services 148

Merchant Services Payments Payment Methods Payment Services 148

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. When scaling your customer experience, remember AI can’t simulate human empathy.

Scale 157

Scale Scaling Underperforming Technical Team AI Search 157

Stax

MAY 21, 2024

As software and management systems have progressed in the modern age, time-consuming tasks like recurring payments and client management are streamlined through this process. In this article, we will explain the benefits of implementing payment management systems into your software. Q: What is most popular legal software?

Payment Solutions 88

Payment Solutions Payment Services Payments Software Review 88

Neil Patel

DECEMBER 9, 2020

This, of course, will be done based on the settings you customize in the software you choose. Customer Support. Look for online resources, live chats, and other customer support tools they offer. These solutions have a monthly subscription and are hosted on the vendor’s server. Key Features.

Payment Solutions 108

Payment Solutions Payment Methods Software Review Payment Services 108

How To Buy Saas

MAY 21, 2025

Importantly, ATS platforms have evolved with AI-driven features , diversity and bias reduction tools , and deep analytics to meet todays hiring challenges. Manatal Best AI-Powered ATS for HR Teams Pricing: Key Features: Ideal Use Case: 5. Workable Best ATS for Medium-Sized Companies Pricing: Key Features: Ideal Use Case: 3.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Clouded Judgement

MARCH 31, 2023

How Will AI Effect Software Business Models? Like many, I’ve been thinking about how AI and foundation models will effect the world of software. In particular - how AI will effect software business models. The majority of COGS (revenue less COGS = gross profit) fall in hosting costs (ie AWS), and some customer support.

Cloud 130

Cloud Sales Hiring AI Headcount 130

How To Buy Saas

FEBRUARY 25, 2025

Einstein AI adds predictive automation (lead scoring, etc.). Increasing AI assistance for content and timing. Quick onboarding and accessible customer support/resources. AI & ML Features Einstein AI offers lead scoring, opportunity insights, forecast predictions, and now Einstein GPT for generative AI (e.g.,

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Stax

MARCH 18, 2025

However, a SaaS company providing global HR and payroll solutions may have a few hundred customers paying a monthly or annual feein other words, making recurring payments over a longer period of time. If customers want to make a switch to another SaaS competitor, it’s easier to do so, affecting the bottom line.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Subscription Flow

MAY 7, 2024

One thing that we have observed becoming an increasing reality in the world of SaaS is that customers have been demanding subscription solutions that are ever more customizable and scalable. Increased demand for scalable and customizable subscription solutions. The market for SaaS is saturated.

Payment Solutions 104

Payment Solutions Software Review Payment Services SaaS Payments 104

Intercom, Inc.

MARCH 16, 2021

Today, customer expectations are at an all-time high. Simultaneously, support teams are struggling with spikes in conversation volumes. A proactive customer support approach is the key to regaining control. The typical support “strategy” is to let common issues roll in for your support team to address.

Payment Methods 202

Payment Methods Payments Scale SaaS Payments 202

Stax

JUNE 4, 2024

Selecting the right payment processing software is crucial for any business aiming to streamline transactions and enhance customer experience. This decision impacts everything from compatibility with existing systems to security features and customer support. This trend will only continue to grow.

Payment Services 88

Payment Services Merchant Services Payment Solutions Payment Methods 88

Sales Hacker

FEBRUARY 12, 2021

Support: Check for extra costs related to customer support, whether or not they offer support in your language (if you’re running a global sales team), and how you can get in touch with the CRM’s support team (via phone, email, etc.). There’s also their AI CRM assistant: Einstein AI.

Payment Solutions 110

Payment Solutions Enterprise Scale Payments 110