FastSpring

DECEMBER 7, 2023

“This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions. As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains.

Software Review 136

Software Review Technical Review Development Team Review Branding 136

SaaStr

SEPTEMBER 20, 2023

The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. GlossGenius is a vertical SaaS and payments company for the beauty and wellness industry. What does this mean for Cloud companies? Let’s find out.

Cloud 253

Cloud Payments Software Review Payment Solutions 253

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Understanding your ICP is a foundational and organization-wide decision because it impacts your downstream sales and marketing efforts. . Spotlighting the success of an ICP-focused strategy . Delight customers.

Payments 194

Payments Payment Methods Embedded Payments Scale 194

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.

Sales Hiring 333

Sales Hiring Scale Payments Payment Solutions 333

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I What success looks like for using both together.

Scale 130

Scale Sales Payment Methods Merchant Services 130

SaaStr

JANUARY 18, 2022

There’s been a run of incredible M&A, from Salesforce buying Slack for $27B, to Qualtrics’ $8b acquisition by SAP (and later IPO at $20b+), to Github’s $7.5b Unless there is a huge earn-out or retention payment tied to performance, the pressure is partially off. Some folks will prefer post-acquisition life.

Payment Solutions 345

Payment Solutions Payments New CTO Payment Services 345

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. Related post: Can SaaS Companies Afford to Ignore Sales Tax and VAT?

Merchant Services 138

Merchant Services Payment Services Outsourcing Services SaaS Payments 138

FastSpring

MARCH 9, 2022

Question: What’s the most important page on a software website — other than the homepage? Because we have data from thousands of Saas and software websites. We’ll also include some bonus tips to help you with strategies beyond the page design — including packaging, optimizing pricing for LTV, and more. How do we know?

SaaS Payments 130

SaaS Payments Pricing Payments Payment Methods 130

Stax

FEBRUARY 21, 2024

For modern Software as a Service (SaaS) companies, the automobile is replaced by primarily digital and cloud-based solutions and software. Enter the SaaS Magic Number, which measures the return on sales and marketing spend in generating new subscription revenue. What is the SaaS Magic Number?

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? This article explores 15 strategies to help you achieve that. TL;DR A free trial is a sales strategy that allows prospective customers to use your product for a limited time. Trials can be tricky. There’s also the cost implication.

SaaS Payments 79

SaaS Payments Payment Methods Strategy Payment Solutions 79

SaaStr

JULY 4, 2022

2018’s Top 50 Acquisitions in SaaS. Unless there is a huge earn-out or retention payment tied to performance, the pressure is off. Some folks will prefer post-acquisition life. I thought my sales team would leave quickly. My VP of Sales and the team stayed for 2.5 It’s a lot of change. The pressure is off.

SaaS Payments 229

SaaS Payments Payment Solutions Payments New CTO 229

Casey Accidental

FEBRUARY 22, 2024

Generally, part of their strategy to grow is actually driving more demand that does NOT come from supply over time, and their value tends to come much more from how well the SaaS business can upsell new products over time. This creates that attraction of supply to the product, decreasing acquisition costs.

Payments 116

Payments SaaS Payments Scale Payment Methods 116

User Pilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions.

SaaS Payments 94

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 94

Andreessen Horowitz

APRIL 23, 2024

Whether it’s creating better tools to write code and test code, better tools for customers to engage with reps, better tools for sales teams to engage with their prospects, all those things are happening inside of Bill. One of the holy grails of SMB software is, how are you going to acquire customers?

Payments 110

Payments Forecasting Payment Services Payment Solutions 110

Tom Tunguz

AUGUST 11, 2018

How long should you let a customer use your software before they sign a contract? Shorter trials drive urgency, weed out the uncommitted, and result in shorter sales cycles. The team at MadKudu analyzed 9 companies with different customer acquisition and sales strategies. You could offer them a 7 day free trial.

Payment Solutions 196

Payment Solutions Software SaaS Acquisition 196

Incredo

JULY 14, 2019

People were using subscription-based services when the world couldn’t even dream of having computers or, moreover, think of developing software. SaaS subscription vs transactional model: Are you ready for transactional model or “no strategy”? The more expensive plans, the wider payment options you should have. Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

CustomerSuccessBox

SEPTEMBER 2, 2021

Customer Acquisition Cost (CAC) can be calculated by dividing all the Marketing and Sales costs required to acquire a new customer within a specific time. An average SaaS business spends 92% of their first-year revenue on customer acquisition. In other words, it takes 11 months to pay back their customer acquisition cost.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

FastSpring

APRIL 26, 2022

In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks Part II: 5 Proven Strategies for Reducing SaaS Churn Part III: Churn Definitions and Additional Resources. Part II: Five Proven Strategies for Reducing SaaS Churn. Table of Contents.

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Higher Cost Per Impression (CPI), Cost Per Click (CPC), Customer Acquisition Costs (CAC) and decreased Life Time Value (LTV). So, the main question to ask here is “Can you really afford to pay more for less? What does it mean for your SaaS?

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

Baremetrics

AUGUST 30, 2021

It’s the sales rep from that new gym you’ve been checking out. It all comes down to the simple fact that most people do not like talking to sales representatives. It all comes down to the simple fact that most people do not like talking to sales representatives. If you’re in sales: it’s not you, I promise.

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Product Manager : In charge of creating product strategy and overseeing the design process, among other things. Before hiring, assess your current needs and hire as your company grows.

Sales Hiring 93

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 93

Payrix

MARCH 20, 2024

In a market shaped by fierce competition, emerging technologies, and dominating customer expectations, B2B software companies have evaluated many angles of differentiation to keep the attention of their customers. Among the most recent strategies proving successful for software companies is Embedded Payments.

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Higher Cost Per Impression (CPI), Cost Per Click (CPC), Customer Acquisition Costs (CAC) and decreased Life Time Value (LTV). So, the main question to ask here is “Can you really afford to pay more for less? What does it mean for your SaaS?

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

User Pilot

MARCH 23, 2023

Reducing churn is critical for SaaS because it cuts back customer acquisition costs and increases customer retention. 3: Poor customer service or experience with the sales teams can make customers churn. Use in-app prompts , like tooltips and modals, to highlight those features. #5: Want to reduce customer churn? User persona.

SaaS Payments 91

SaaS Payments Churn Underperforming Technical Team Payment Methods 91

Frontegg

AUGUST 19, 2021

They want to get onboarded smoothly and just use the software. Companies are shifting towards Product-Led Growth strategies and self-service features are making it all happen. Software-as-a-Service (SaaS) was a true gamechanger in the software space, but even that is changing fast with the Product-Led Growth revolution.

SaaS Payments 98

SaaS Payments Payment Services Payment Solutions Underperforming Technical Team 98

ProfitWell

MARCH 25, 2020

Acquisition is the weakest growth lever. We studied the levers—acquisition, retention, and monetization—of 512 SaaS companies. We found that monetization and retention have much higher revenue impacts than acquisition when considering the same level of impact across each growth lever. Convert more sales. Improve ROI.

Acquisition 52

Acquisition Retention Payments SaaS Payments 52

Tom Tunguz

JANUARY 3, 2018

Below are 7 predictions about the startup software ecosystem. It permit companies to bring US dollars held abroad (from software sales in other countries) back to the US at a lower tax rate than before. That cash could be used for dividends, share buy backs and acquisitions. How many of them do you agree with?

SaaS Payments 201

SaaS Payments Scale Blockchain Machine Learning 201

Tom Tunguz

JULY 15, 2019

Design is next, followed by Sales and Finance. HR and Sales dominated, with IT a close third. Open source remains a viable customer acquisition strategy despite the threat from the cloud vendors; Amazon in particular. Applications are software used by business users. Engineering barely made the list.

Enterprise 194

Enterprise Payments Payment Solutions SMB 194

Sales Hacker

AUGUST 7, 2020

Fortunately, more organizers than ever before are consciously seeking out female sales experts for panels, presentations, and podcasts. At Sales Hacker, we’re serious about diversity, and for that reason, we’ve compiled a list of 530+ female sales experts to consider for your next event. Sales Development. Sales Growth.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

Baremetrics

OCTOBER 8, 2021

Most online businesses use a customer relationship management ( CRM ) software package and/or payment processor to manage their billings because handling many customers across regions by hand is difficult, and in a competitive market there is no room for errors. For many SaaS enterprises, Stripe is the payment processor of choice.

Payment Services 96

Payment Services Payment Methods Payments SaaS Payments 96

Casey Accidental

OCTOBER 27, 2020

Platforms can create an immense amount of long-term value for companies, or be a minor component of their product strategy to maintain product/market fit. But as we try to define platform as a business model strategy separate from any other, we can see that this quote is incomplete as a definition. The Types of Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Baremetrics

OCTOBER 10, 2021

Whatever marketing strategy you choose, use Baremetrics to monitor your sales data. Baremetrics makes it easy to collect and visualize all of your sales data. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

User Pilot

NOVEMBER 30, 2023

Looking to perform a CRO audit for your website and app? Book a demo now and see how you can use our tool to conduct in-app user behavior analysis, segment users for personalized experiences, and A/B test your hypotheses to see what works. This article provides a step-by-step guide. How to perform a conversion rate optimization audit?

SaaS Payments 86

SaaS Payments Payment Services Payment Methods Payment Solutions 86

Baremetrics

JANUARY 24, 2021

This is when the good stuff starts to happen within a subscription business In this post I’m going to share the strategy and steps we followed to reduce our monthly customer churn by over 70%, and explain how we positioned Nudge Coach for efficient, long-term growth. Table of Contents. Let me tell you how we did it!

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Subscription Flow

JANUARY 26, 2024

Secondly, we intend on focusing exclusively on SubscriptionFlow to see how this software in particular can assist you in not only calculating accurate SaaS MRR growth but also in increasing it for the strength of your business. Now, this is the point where SubscriptionFlow enters the fray.

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

SaaStr

DECEMBER 26, 2019

This session weighs the options to create the right combination for your martech strategy. So data analytics, marketing customer analytics, and technology and acquisition. The second category is very interesting because this, you can translate that as the paid spend, of Facebook and what not, moving towards MarTech acquisition tools.

Sales Hiring 151

Sales Hiring Payment Methods Payment Solutions Marketing 151

Baremetrics

MARCH 16, 2021

Choosing Business Strategies : Most businesses especially at the startup stage, tend to explore novel methods and strategies at different phases of their growth. Baremetrics Baremetrics is an analytics tool for companies that use subscription billing systems. Get started now to optimize your subscription billing system.

Payment Methods 96

Payment Methods Payment Solutions SaaS Payments Payment Services 96