SaaStr

SEPTEMBER 20, 2023

The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. GlossGenius is a vertical SaaS and payments company for the beauty and wellness industry. What does this mean for Cloud companies? Let’s find out.

Cloud 237

Cloud Payments Software Review Payment Solutions 237

SaaStr

JANUARY 18, 2022

There’s been a run of incredible M&A, from Salesforce buying Slack for $27B, to Qualtrics’ $8b acquisition by SAP (and later IPO at $20b+), to Github’s $7.5b Unless there is a huge earn-out or retention payment tied to performance, the pressure is partially off. Some folks will prefer post-acquisition life.

Payment Solutions 340

Payment Solutions Payments New CTO Payment Services 340

Baremetrics

OCTOBER 26, 2021

What is CAC for Shopify Partner Apps? Use Baremetrics to calculate CAC for Shopify Partner Apps CAC for Shopify Partner Apps How do you calculate CAC for Shopify Partner Apps? Baremetrics can calculate CAC for Shopify Partner Apps Why do you need to calculate CAC for your Shopify Partner Apps?

Payment Solutions 98

Payment Solutions Payments Payment Methods SaaS Payments 98

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.

Sales Hiring 335

Sales Hiring Scale Payments Payment Solutions 335

Baremetrics

NOVEMBER 2, 2021

The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. To get the most out of the time and money invested into their apps, Shopify App Developers need to track the core metrics of their industry. Use Baremetrics to calculate business metrics for Shopify Apps 6.

Payment Solutions 98

Payment Solutions Outsourced Development Underperforming Technical Team Metrics 98

Baremetrics

NOVEMBER 2, 2021

What is a Shopify Partner App? Use Baremetrics to calculate LTV for Shopify Partner Apps How do you calculate LTV for Shopify Partner Apps? What is a Shopify Partner App? Shopify Partner Apps are third party companies that sell their services or Apps to Shopify store owners. Table of Contents. What is LTV?

Payment Solutions 105

Payment Solutions Payment Methods Payments SaaS Payments 105

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I What success looks like for using both together.

Scale 122

Scale Sales Payment Methods Merchant Services 122

User Pilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. Choose the right monetization model that aligns with your product’s value and user payment willingness. Promote cross-functional collaboration among diverse roles to ensure a well-rounded product.

Innovation 98

Innovation Payments Strategy Payment Solutions 98

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. Related post: Can SaaS Companies Afford to Ignore Sales Tax and VAT?

Merchant Services 131

Merchant Services Payment Services Outsourcing Services SaaS Payments 131

SaaStr

NOVEMBER 21, 2022

Understanding your ICP is a foundational and organization-wide decision because it impacts your downstream sales and marketing efforts. . Build your sales, marketing, customer success, and product development efforts around the needs of your ideal client.”. Brex then scaled its payments business quickly.

Payments 178

Payments Payment Methods Embedded Payments Scale 178

SaaStr

JULY 4, 2022

2018’s Top 50 Acquisitions in SaaS. Unless there is a huge earn-out or retention payment tied to performance, the pressure is off. Some folks will prefer post-acquisition life. I thought my sales team would leave quickly. My VP of Sales and the team stayed for 2.5 It’s a lot of change. The pressure is off.

SaaS Payments 215

SaaS Payments Payment Solutions Payments New CTO 215

Andreessen Horowitz

APRIL 23, 2024

Whether it’s creating better tools to write code and test code, better tools for customers to engage with reps, better tools for sales teams to engage with their prospects, all those things are happening inside of Bill. One of the holy grails of SMB software is, how are you going to acquire customers?

Payments 103

Payments Forecasting Payment Services Payment Solutions 103

FastSpring

OCTOBER 1, 2023

When you’re dealing with global sales, taxes are a necessary part of everything you do. Now users are able to add a tax exemption ID to quotes created within the FastSpring App and from the Quotes API. Example of the new changes to FastSpring’s Digital Invoicing Quotes in-app. Sign up for a demo or check out our free trial.

Payment Features 116

Payment Features B2B Payment Solutions SaaS Payments 116

Tom Tunguz

AUGUST 26, 2020

Asana builds productivity and task management solutions. However, Asana’s cash flow margin from operations is 13 percentage points better, meaning customer pre-payment terms from customers and cash collections may be superior. Sales Efficiency. Asana pays back its sales and marketing outlay in 10.5 SmartSheet.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

Tom Tunguz

AUGUST 11, 2018

How long should you let a customer use your software before they sign a contract? Shorter trials drive urgency, weed out the uncommitted, and result in shorter sales cycles. The team at MadKudu analyzed 9 companies with different customer acquisition and sales strategies. Fleetmatix succeeded with two day sales cycles.

Payment Solutions 200

Payment Solutions Software SaaS Acquisition 200

User Pilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions.

SaaS Payments 104

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 104

Stax

FEBRUARY 21, 2024

For modern Software as a Service (SaaS) companies, the automobile is replaced by primarily digital and cloud-based solutions and software. Enter the SaaS Magic Number, which measures the return on sales and marketing spend in generating new subscription revenue. What is the SaaS Magic Number?

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

Casey Accidental

FEBRUARY 22, 2024

This creates that attraction of supply to the product, decreasing acquisition costs. Just right” appears to be driving your supply-led acquisition channel to north of 10% of demand, but less than about 40% where you start to see too much weakness in the company’s own demand drivers and resulting impact on its network effect. (As

Payments 116

Payments SaaS Payments Scale Payment Methods 116

Sales Hacker

MARCH 29, 2021

Partnerships are driving more leads and sales than ever before, and this is only projected to grow. PartnerOps (or ChannelOps) is newer than sales and marketing ops , but it is important to driving growth in the age of the ecosystem. Forrester estimates that 75% of world sales flows through indirect channels.

Payments 100

Payments SaaS Payments Payment Solutions Payment Services 100

Blulogix

JANUARY 5, 2024

Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. It provides stability and long-term sustainability by reducing reliance on one-time sales. Example: A software-as-a-service (SaaS) company tracks how many customers cancel their monthly subscriptions.

Subscription 52

Subscription Payment Features Payment Services Payments 52

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

Incredo

JULY 14, 2019

People were using subscription-based services when the world couldn’t even dream of having computers or, moreover, think of developing software. Oracle Cloud , another big fish in the technology industry, delivers cloud computing solutions, including SaaS, IaaS and PaaS (platform-as-a-service) to enterprises. Boring, right?).

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

Subscription Flow

DECEMBER 12, 2023

Many software and applications are there that claim to boost the performance of your business, but today, the focus of businesses is such technology that can ensure growth in the long run. Customer Relationship Management ( CRM ) software are the ultimate solution to help you. Once again, CRM SaaS solutions can help you.

SaaS Payments 59

SaaS Payments Payment Services Scale Payment Solutions 59

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Five funnel examples to extract actionable insights: Marketing and sales funnel. Ready to start tracking user funnels for your in-app user journeys?

SaaS Payments 103

SaaS Payments Payment Services Payment Methods Payment Solutions 103

CustomerSuccessBox

SEPTEMBER 2, 2021

Customer Acquisition Cost (CAC) can be calculated by dividing all the Marketing and Sales costs required to acquire a new customer within a specific time. An average SaaS business spends 92% of their first-year revenue on customer acquisition. In other words, it takes 11 months to pay back their customer acquisition cost.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

Baremetrics

MARCH 16, 2021

When choosing the right billing software for your subscription businesses, there are many things to consider. If you are searching for a business metrics software that displays everything you need to know in an easy-to-use interface, Baremetrics offers a free trial which is a great way to get started. Want to Reduce Your Churn?

Payment Solutions 59

Payment Solutions Payment Features Payments Merchant Services 59

Payrix

MARCH 20, 2024

In a market shaped by fierce competition, emerging technologies, and dominating customer expectations, B2B software companies have evaluated many angles of differentiation to keep the attention of their customers. Among the most recent strategies proving successful for software companies is Embedded Payments.

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Higher Cost Per Impression (CPI), Cost Per Click (CPC), Customer Acquisition Costs (CAC) and decreased Life Time Value (LTV). So, the main question to ask here is “Can you really afford to pay more for less? What does it mean for your SaaS?

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

OPEXEngine

JANUARY 27, 2021

How COVID-19 has affected Customer Acquisition Cost Calculations. This post focuses on Customer Acquisition Cost (CAC) calculations: what should be in it and what should NOT be in it, and how the pandemic may have changed your calculation. Items to Review for Customer Acquisition Cost Calculation.

Systems Review 52

Systems Review Acquisition SaaS Payments Payment Services 52

SaaStr

JULY 20, 2022

Yes, these really can be seen as customer acquisition costs, and they are: “We consider the net costs of onboarding and hardware, in addition to our sales and marketing activities, to be core elements of our customer acquisition approach.” Majority (59%) of its customers still pay monthly. Many SMBs just prefer it.

SaaS Payments 231

SaaS Payments Scale Payment Methods Payments 231

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Average salary: $156,062/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

MARCH 23, 2023

Reducing churn is critical for SaaS because it cuts back customer acquisition costs and increases customer retention. 3: Poor customer service or experience with the sales teams can make customers churn. Use in-app prompts , like tooltips and modals, to highlight those features. #5: Want to reduce customer churn?

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Higher Cost Per Impression (CPI), Cost Per Click (CPC), Customer Acquisition Costs (CAC) and decreased Life Time Value (LTV). So, the main question to ask here is “Can you really afford to pay more for less? What does it mean for your SaaS?

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

OPEXEngine

JUNE 11, 2020

You hear the terms SaaS, subscription, term licenses and perpetual license software tossed around frequently. We sometimes hear companies call themselves “SaaS” companies, because they sell subscriptions, but they do not host software. It changes sales and marketing organizations and their execution.

SaaS Payments 52

SaaS Payments Payment Solutions Subscription Payment Features 52

ProfitWell

MARCH 25, 2020

Acquisition is the weakest growth lever. We studied the levers—acquisition, retention, and monetization—of 512 SaaS companies. We found that monetization and retention have much higher revenue impacts than acquisition when considering the same level of impact across each growth lever. Convert more sales. Improve ROI.

Acquisition 52

Acquisition Retention Payments SaaS Payments 52

How To Buy Saas

MARCH 14, 2024

This will not only help improve customer experience, but also improve your engagements, and boost sales and conversions. From maintaining the best quality of products and services, customer acquisition and retention, maintaining the flow of funds, to managing employees, the daily chores of entrepreneurs are never-ending. Keep Reading!

Payments 52

Payments Payment Solutions Payment Methods Business 52

Frontegg

AUGUST 19, 2021

They want to get onboarded smoothly and just use the software. Software-as-a-Service (SaaS) was a true gamechanger in the software space, but even that is changing fast with the Product-Led Growth revolution. The problem starts with understanding the core-value of the software product you are creating.

SaaS Payments 98

SaaS Payments Payment Services Payment Solutions Underperforming Technical Team 98